Senior Business Analyst (Hybrid Working)

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Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur, MYS
In-Office
Marketing Tech
The Role
Company Description

About SEEK

At SEEK, we serve a noble purpose: to help people live more productive and fulfilling working lives and to help organisations succeed.

By joining us, you’ll be part of a multinational technology business that is far-reaching with a start-up working culture that focuses on a set of collaborative values and appreciates dynamic cultures. SEEK is a place where potential meets possibility – it’s where your career aspiration and our purpose can make great things happen.

Why join us?

Be part of a multinational tech company with strong core values to help us solve complex challenges while building a flexible, exciting career – one that could take you anywhere. We’re looking for people who thrive in dynamic teams and enjoy tackling regular new challenges in a large-scale, modern, and agile environment.

As one of Asia Pacific’s largest tech companies, you’ll contribute to multilingual systems, solving high-impact problems to the benefit of millions of people within the region. Be part of a fast-growing company with a strong culture and clear purpose, innovation and strong investment in responsible AI. SEEK offers you the opportunity to be involved in impactful work and be part of a great team.

Expect a great investment in your career development with access to workshops, conferences & courses while you work alongside seasoned experts.

Job Description

The Team  

The team leads online marketplace's quarterly modelling and capacity planning processes, manages and continually evolves how we plan, manage and think about Run the Business, in addition to proactively responding to the dynamic nature of online engineering and the needs of its leaders and partners across SEEK. 

As a team we manage a series of recurring, timebound and critical online marketplace processes. However, it is also a team and role that requires an adaptive, highly responsive yet calm mindset that can navigate a high pace of change and ambiguity. 

The Role 

The Senior Business Analyst role within our technology organisation contributes towards Business Analysis and Iteration Management activities, within a cross-functional, agile, multi-disciplinary team. It is a key role that will drive day-to-day engagement and leadership within teams to facilitate the delivery of agreed team goals as well as align team’s bespoke ways of working with SEEK Culture. 

This role is pivotal in driving the success of our priorities and ensuring we meet our strategic goals. We offer opportunities for professional development and career growth within a supportive and innovative company culture. 

Qualifications

Key Responsibilities 

Business Analysis 

  • Acquire domain knowledge to understand evolving business models and impact on other teams. 

  • Gather and analyse requirements to establish business rules and translate customer data into actionable insights. 

  • Process map features and assist in creating user scenarios. 

  • Work with partners and teams to set goals, prioritize deliverables, and support OKR processes. 

  • Communicate with internal teams and leadership as needed. 

Iteration Management 

  • Lead Agile ceremonies, facilitate workshops, and document outcomes. 

  • Manage epics, stories, and tasks while maintaining the team backlog. 

  • Drive continuous improvement by promoting collaboration, knowledge-sharing, and a high-performance culture. 

People & Community 

  • Foster a positive, inclusive, and high-performing team environment. 

  • Support hiring, onboarding, and ongoing coaching of team members. 

  • Share knowledge across SEEK’s BA and Agile community, contributing to capability building and Agile practices. 

Analysis & Problem-Solving 

  • Strong analytical skills with experience in eliciting requirements, managing complex user journeys, and coordinating across team boundaries. 

Data Analysis 

  • Ability to analyse data from multiple sources to inform decisions. 

Agile & Iteration Management 

  • Expertise in Agile frameworks (e.g. Scrum, Kanban) and continuous delivery practices. 

  • Experience managing epics, user stories, and tasks in tools like Jira and Confluence. 

Communication & Leadership 

  • Strong verbal and written communication skills. 

  • Experience leading cross-functional teams and facilitating workshops. 

Community Engagement 

  • Demonstrated involvement in Agile/BA communities through events or knowledge sharing (e.g., Lean Coffee, boot camps). 

Preferred Experience 

  • Proven experience in continuous improvement initiatives and working in multi-disciplinary teams. 

  • Familiarity with process mapping and iteration management in technology environments. 

Additional Information

Perks and benefits 
At SEEK we offer: 

  • Support of flexible working, including a mix of office and work from home days depending on your role. 
  • The opportunity to work from anywhere for up to 4 weeks per financial year 
  • Casual dress – every day 

At SEEK, we are passionate about fostering a culture of inclusion and wellbeing that embraces and values the diversity of our people. We are a purpose driven business that works with heart. 

We know teams with diverse ideas, experiences and perspectives are more creative and are critical to ensuring effective delivery and innovating to enable our future success. As such, we welcome applications from people with diverse backgrounds and life experiences, especially as they relate to gender, sexual identity, culture, faith, disability and life stages. If you have the skills, curiosity and an adaptable mindset but don't meet every responsibility or qualification listed in this advertisement, please still get in touch with us. 

Should you require any specific support or adjustments throughout the recruitment process and beyond, please advise us and we will be happy to assist. 

For this role, only those with eligible right to work will be considered. 

SEEK kindly requests no unsolicited resumes or approaches from recruitment agencies and will not be responsible for any associated fees

SEEK (seek.com) Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about SEEK (seek.com) and has not been reviewed or approved by SEEK (seek.com).

  • Flexible Benefits Hybrid work and options to purchase or take additional paid leave support work–life balance. Guidance about short periods of working from anywhere further reflects flexibility.
  • Leave & Time Off Breadth Parental leave entitlements and extra paid days beyond statutory minimum are highlighted. Additional leave categories and volunteering time reinforce time‑off support.
  • Equity Value & Accessibility An employee share plan matches one share for every two purchased and held for two years, creating long‑term value. The match structure provides a clear path to ownership for those who participate.

SEEK (seek.com) Insights

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The Company
Cremorne, Victoria
2,922 Employees
Year Founded: 1997

What We Do

SEEK is a global leader in employment marketplaces, solving real problems for our customers and connecting the right people with the right work. Our platforms are used by approximately 60 million candidates worldwide, we have relationships with over 450,000 hirers and exposure to around 900 million people, which means we really know the markets we are operating in. With an international presence that spans Australia, New Zealand, South-East Asia, Brazil and Mexico, your career can take you in many directions at SEEK.

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