Senior Business Analyst - Hospital, Radiology, Pharmacy

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Jacksonville, FL, USA
In-Office
Senior level
Healthtech
The Role
Provide consultative business analysis for hospital, radiology, and pharmacy programs—gather and document requirements, perform data analysis, develop project charters and plans, apply systems engineering and business-analysis methodologies, manage mid-complexity projects, coordinate deployments, and collaborate with stakeholders to drive consensus and validate solutions.
Summary Generated by Built In

This is a hybrid position and must be located within 100 miles of the Mayo Clinic campus in Jacksonville, FL with an expectation to work on-site a minimum of 2 days per week.

Provides business consultative services at a local, institutional or enterprise level from any Mayo entity requesting assistance. Understands and considers both the business and the technical needs of all customers with the goal of providing a quality product or process that meets the business objectives. Examines costs, benefits and risks associated with the proposed investment/project and recommends alternatives for solutions throughout the business life cycle. Collaborate with stakeholders and users to synthesize, articulate and document business objectives and requirements by applying system and analytical thinking methodology and discipline. Proficient understanding of business strategy and business planning principles and applies to project work (areas may include but not limited to: value proposition, mission/strategy, goals/objectives, technology assessments, funding, management/administration, etc.).
Develops detailed project charter and plans, work assignments, target dates, and other aspects of assigned projects. Applies systems engineering methodologies and discipline throughout the project lifecycle. Performs data analysis and defines and documents business requirements and translate to functional specification early in the development cycle, concluding with design synthesis and system validation while considering the complete system. Assist project leaders in coordinating deployment of deliverables.
Manages projects of mid-level complexity, which may include subcomponents of larger scale projects as directed by project leaders. 
Demonstrates system and analytical thinking capability. Progressive knowledge and demonstrated use of business analysis and engineering methodologies and tools. Maintains effective correspondence and in-person communication. Builds credibility, rapport and partners with others to understand their needs and provides conflict resolution, problem solving, and ability to drive consensus. Work in partnership with stakeholders to develop a solid knowledge base of business needs.

During the selection process you may participate in an OnDemand (pre-recorded) interview that you can complete at your convenience. During the OnDemand interview, a question will appear on your screen, and you will have time to consider each question before responding. You will have the opportunity to re-record your answer to each question - Mayo Clinic will only see the final recording. The complete interview will be reviewed by a Mayo Clinic staff member and you will be notified of next steps. 

Qualifications

Bachelor's degree and 6 years’ experience in business analysis, business administration, engineering, information science, health or science related field. Master’s and 4 years’ experience in business analysis, business administration, engineering, information science, health or science related field preferred. 

CBAP Certified Business Analysis Professional, CCBA Certification of Competency in Business Analysis, or PMI-PBA Professional in Business Analysis preferred.

Authorization to work and remain in the United States, without necessity for Mayo Clinic sponsorships now, or in the future (for example, be a U.S. Citizen, national, or permanent resident, refugee, or asylee). Mayo Clinic does not participate in the F-1 STEM OPT extension program. 
About Us
Why Mayo Clinic

Mayo Clinic is top-ranked in more specialties than any other care provider according to U.S. News & World Report. As we work together to put the needs of the patient first, we are also dedicated to our employees, investing in competitive compensation and comprehensive benefit plans – to take care of you and your family, now and in the future. And with continuing education and advancement opportunities at every turn, you can build a long, successful career with Mayo Clinic.

Benefits Highlights
  • Medical: Multiple plan options.
  • Dental: Delta Dental or reimbursement account for flexible coverage.
  • Vision: Affordable plan with national network.
  • Pre-Tax Savings: HSA and FSAs for eligible expenses.
  • Retirement: Competitive retirement package to secure your future.
About the Team
Just as our reputation has spread beyond our Minnesota roots, so have our locations. Today, our employees are located at our three major campuses in Phoenix/Scottsdale, Arizona, Jacksonville, Florida, Rochester, Minnesota, and at Mayo Clinic Health System campuses throughout Midwestern communities, and at our international locations. Each Mayo Clinic location is a special place where our employees thrive in both their work and personal lives. Learn more about what each unique Mayo Clinic campus has to offer, and where your best fit is. 

Equal Opportunity

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, protected veteran status or disability status. Learn more about the "EOE is the Law".  Mayo Clinic participates in E-Verify and may provide the Social Security Administration and, if necessary, the Department of Homeland Security with information from each new employee's Form I-9 to confirm work authorization.

Skills Required

  • Bachelor's degree in business analysis, business administration, engineering, information science, health, or science related field
  • Six years' experience in business analysis, business administration, engineering, information science, health, or science related field
  • Master's degree with four years' experience (alternative to bachelor's + six years)
  • CBAP, CCBA, or PMI-PBA certification
  • Must be located within 100 miles of Mayo Clinic Jacksonville and able to work on-site a minimum of two days per week
  • Authorization to work and remain in the United States without sponsorship now or in the future
  • Demonstrated experience with systems engineering, business analysis methodologies, and data analysis
  • Experience managing mid-level complexity projects and coordinating deployments
  • Strong stakeholder communication, facilitation, conflict resolution, and consensus-building skills

Mayo Clinic Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Mayo Clinic and has not been reviewed or approved by Mayo Clinic.

  • Retirement Support A no-cost pension plus an employer-matched 403(b)/401(k) is positioned as a standout differentiator, offering strong long-term financial security. Feedback suggests this retirement combination elevates overall total rewards even when base pay is moderate.
  • Healthcare Strength Expanded medical networks, enhanced fertility coverage, and employer absorption of a plan year’s premium increases point to robust healthcare offerings. Feedback suggests annual updates maintain breadth and competitiveness of coverage.
  • Parental & Family Support Adoption assistance, dependent scholarships, child and elder-care resources, and EAP services provide meaningful family-oriented support. Feedback suggests these programs add tangible value beyond salary alone.

Mayo Clinic Insights

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The Company
HQ: Rochester, MN
54,000 Employees

What We Do

Mayo Clinic is the first and largest integrated, not-for-profit medical group practice in the world. Doctors from every medical specialty work together to care for patients, joined by common systems and a philosophy of "the needs of the patient come first."​ More than 3,800 physicians and scientists and 50,900 allied health staff work at Mayo Clinic, which has sites in Rochester, Minn., Jacksonville, Fla., and Scottsdale/Phoenix, Ariz. Mayo Clinic also serves over 70 communities through Mayo Clinic Health System with locations in MN, IA, and WI. Collectively, these locations care for more than 1 million people each year.

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