About Northern Trust
As a global leader in innovative wealth management, asset servicing, asset management and banking services, Northern Trust (Nasdaq: NTRS) is proud to guide the world’s most successful individuals, families, corporations and institutions.
Since 1889, we have aligned our efforts with our three guiding Principles That Endure: Service, Expertise, and Integrity. Together, they reflect the three cornerstones of business conduct which we strive to instill in our employees, whom we call partners, and to provide to our clients and the communities we serve worldwide.
With more than 135 years of financial experience and over 24,000 partners, we serve the world’s most sophisticated clients using leading technology and exceptional service.
About the Role
This role offers the opportunity to contribute to a high-profile global transformation of investor onboarding, shaping future processes, controls, data and technology across regions and platforms.
The Senior Business Analyst will connect business strategy with delivery, working with operations, technology, product, risk and control partners to define problem statements and related requirements, undertake data analysis and identify solutions to improve processes and support implementation of the future operating model.
Why Apply
The role offers direct exposure to senior forums, cross-regional delivery and strategic decision-making, with scope to build business analysis, change delivery and stakeholder leadership experience.
It provides the chance to contribute to better client outcomes, stronger controls and more consistent ways of working across a core global capability.
Candidate Profile
The ideal candidate will be analytical, structured and proactive, with the ability to take ownership, manage ambiguity and work confidently across teams. They will challenge constructively, ask clear questions and translate complex information into practical outputs. Candidates with relevant operations or technology experience who are looking to upskill into business analysis will also be considered.
Key Responsibilities
Business Analysis & Requirements Management
Lead requirements gathering, analysis, validation and documentation across business, technology and control stakeholders with responsibility to own hand-offs between different internal stakeholders focused on Operations, Transfer Agency, Compliance, Risk and Technologies.
Translate problem statements and business needs into clear requirements, user stories, acceptance criteria and traceability outputs with inclusion around a Global approach and explicit regional/jurisdictional operating model variations and how they will work cohesively in a Global Target Operating Model.
Assess current-state processes, identify gaps and define future-state requirements for target operating model design.
Analyse investor onboarding, transfer agency, AML/KYC, static data, documentation, reporting and related data flows.
Identify operational, data, control and regulatory considerations that support service delivery and risk management.
Research and assess regional regulatory obligations throughout analysis, ensuring jurisdiction-specific considerations are clearly documented and communicated to relevant stakeholders.
Stakeholder Engagement & Solution Delivery
Facilitate workshops and working sessions to gather requirements, test assumptions and secure alignment.
Partner with project managers, technology teams, product owners, operations, risk and compliance to support solution design and delivery.
Support testing, UAT, implementation readiness, training materials and post-implementation review.
Documentation, Governance & Continuous Improvement
Produce clear analysis documentation, including requirements, process maps, user stories, data mapping support, test scenarios and governance materials.
Improve analysis standards, templates, controls and ways of working across the transformation portfolio.
Essential Skills & Qualifications
Business analysis experience within funds, asset servicing, transfer agency, investor onboarding, AML/KYC or financial services operations.
Proven capability in requirements definition, process mapping, data analysis, testing, UAT and implementation readiness.
Good understanding of funds operating models, controls, service delivery and regulatory considerations.
Confident stakeholder management skills, including workshop facilitation, constructive challenge and alignment across business and technology teams.
Strong analytical, organisational and problem-solving skills, with attention to detail and the ability to manage competing priorities.
Proficiency in Microsoft Office is essential. Experience with Visio, Power BI, SharePoint, Aha!, Azure DevOps, Jira or Confluence is beneficial.
Bachelor’s degree, equivalent experience or relevant BA qualification preferred. CBAP, CCBA, BCS, Lean Six Sigma, Prince2, Agile or Scrum certification is beneficial.
This is an opportunity to help shape a core global capability while building broad transformation experience in a complex funds environment. The Senior Business Analyst will make a visible contribution to strategic change, strengthen cross-functional relationships and support delivery of a more consistent, controlled and scalable investor onboarding model.
Work Authorization
Applicants must have the right to work in Ireland at the time of application and for the duration of employment.
Please note that Northern Trust is unable to provide employment permit sponsorship for this role. This includes Critical Skills Employment Permits, General Employment Permits, Intra-Company Transfer Employment Permits, Stamp 1G permissions, and other employment permits under Irish immigration frameworks.
Working with Us
As a Northern Trust partner, you will be part of a flexible and collaborative work culture, which has a strong history of financial strength and stability. Movement within the organization is encouraged, senior leaders are accessible, and you can take pride in working for a company committed to an inclusive workplace and assisting the communities we serve.
Philanthropy is deeply rooted in Northern Trust’s history and is an essential element of our culture. Employees around the world give their time and talent to work for the greater good of their communities.
Reasonable Accommodation
Northern Trust is committed to working with and providing adjustments to individuals with health conditions and disabilities. If you need a reasonable accommodation for any part of the employment process, please email our HR Service Center at [email protected], or alternatively you can discuss your individual requirements with the recruiter you are working with.
Skills Required
- Business analysis experience within funds, asset servicing, transfer agency, investor onboarding, AML/KYC, or financial services operations
- Experience defining requirements, mapping processes, analyzing data, testing, UAT, and supporting implementation readiness
- Understanding of funds operating models, controls, service delivery, and regulatory considerations
- Stakeholder management, workshop facilitation, constructive challenge, and cross-functional alignment skills
- Strong analytical, organizational, problem-solving, and prioritization skills
- Proficiency in Microsoft Office
- Experience with Visio, Power BI, SharePoint, Aha!, Azure DevOps, Jira, or Confluence
- Bachelor's degree, equivalent experience, or relevant business analysis qualification
- CBAP, CCBA, BCS, Lean Six Sigma, Prince2, Agile, or Scrum certification
- Right to work in Ireland at application and throughout employment
Northern Trust Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Northern Trust and has not been reviewed or approved by Northern Trust.
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Retirement Support — A 401(k) with company match alongside an employer‑funded defined‑benefit pension is highlighted in employer‑verified materials and filings, setting the retirement package apart from many private employers.
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Leave & Time Off Breadth — PTO is portrayed as solid overall, and two paid volunteer days per year are clearly documented across corporate materials.
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Parental & Family Support — Company sources and postings reference paid parental and caregiver leave and recent enhancements to parental benefits, indicating meaningful family support within the package.
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What We Do
As a global leader in innovative wealth management, asset servicing and investment solutions, Northern Trust (Nasdaq: NTRS) is proud to guide the world’s most successful individuals, families and institutions by remaining true to our enduring principles of service, expertise and integrity. A globally recognized Fortune 500 Company in continuous operation since 1889, we’ve built a legacy of empowering clients to reach their goals with confidence. Since our roots as a trust bank, we’ve grown to a global presence with more than 24,000 employees in more than 20 countries and across six core business units: Wealth Management Asset Management Asset Servicing Technology Corporate Functions Enterprise Operations Join a Team That’s Achieving Greater At Northern Trust, we refer to our employees as partners – with good reason. We understand that relationships are the key to our success. Here you’ll join a diverse and inclusive team of innovators with the drive to challenge the way things have always been done. Instead of choosing between a dynamic career and work-life balance, enjoy working with a team that supports your goals in the office and at home. We’ll help you get where you want to go without sacrificing what matters most to you. Delivering value and adhering to our enduring principles What are enduring principles? Since our founding, they have guided our strategy and success. Thanks to the dedication of our partners, Northern Trust continues to thrive by adhering to three enduring principles: service, expertise and integrity . What does this mean? Service Northern Trust has a relentless drive to provide exceptional service to our clients, our partners and our communities. We set new standards and go above and beyond in our commitment to delivering greater results. Expertise Expertise is at the core of who we are. We focus sharply on what we do well. From expanding our capabilities, to hiring talented professionals to developing innovative solutions, our expertise is why we continue to be a trusted advisor for generations of families and institutions. Integrity Operating with uncompromising ethics is central to Northern Trust’s heritage. As a result, our clients, partners and communities know they can rely on us. For more than 130 years, our integrity has been our guide – and that will never change.
Why Work With Us
At Northern Trust, we go further because we go together. We embrace flexibility, encourage balance, and prioritize inclusion at all levels, working together to keep you connected. We are committed to our employees—all 24,000 of them. Whether this is a first step or a bold new leap in your career, we’re here to help you move forward.
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