Senior Fieldglass Business Analyst

Posted 24 Days Ago
3 Locations
In-Office
112K-131K Annually
Senior level
Insurance
The Role
The Senior Business Analyst will manage the Fieldglass application, support implementations, monitor KPIs, recommend process improvements, and lead QA efforts.
Summary Generated by Built In

At AIG, we are reimagining the way we help customers to manage risk. Join us as a Senior Fieldglass Business Analyst to play your part in that transformation. It’s an opportunity to grow your skills and experience as a valued member of the team.

Make your mark in Sourcing and Procurement Services

Our Global Sourcing & Procurement Services (GS&PS) colleagues manage all AIG third party spend, ensuring maximized productivity and quality. Our global team includes Category Strategy, Negotiations and Execution, Transformation, Operations, Productivity, Environmental Sustainability, Supplier Diversity, Analytics, Tools and Program Governance. GS&PS is committed to providing value to our stakeholders through building trust, providing a best-in-class procurement experience, maximizing profit, minimizing risk and enabling sustainable growth for AIG.

How you will create an impact

  • Serve as liaison between the business community, accounts payable, suppliers and IT in order to provide functional and technical support for the Fieldglass application

  • Support Global Sourcing transformation and Fieldglass adoption initiatives/programs, including Change Management, Sourcing and Procurement initiatives

  • Provide day to day support of the Fieldglass application for business users and suppliers

  • Produce metrics and monitor KPIs for Fieldglass and related business processes

  • Support Fieldglass Implementations which would require writing requirements, performing demos, Project Management, working with IT to develop technical solutions and implementation

  • Recommend process improvements and implement changes

  • Assist with Fieldglass roadmap and planning efforts

  • Supervise and mentor Quality Assurance and Release teams

  • Propose process improvements

  • Provide project management and proactive initiative management

What you'll need to succeed

  • Requires 5+ years of SAP-Fieldglass experience and have an understanding of Sourcing and Procurement processes

  • Successful track record of leading / participating in implementation of Fieldglass rollouts (Minimum full 1 life cycle)

  • PMP certification-Preferred

  • Ability to lead Quality Assurance testing efforts

  • Strong analytical and problem solving skills

  • Excellent experience with MS Office products.

  • Demonstrated ability to work independently and in teams to deliver results

  • Excellent communication, writing, facilitation, collaboration and interpersonal skills.

  • Ability to interact and communicate with cross-functional teams across multiple disciplines.

  • Develop reporting to track the progress of the initiatives

  • Strong customer services skills

  • Must be able to function in a fast-paced environment with minimal supervision.

  • Experience managing technical teams

  • Ability to manage multiple medium to high complexity projects simultaneously

For positions based in New Jersey, the base salary range is $112,000 - 126,000. For positions based in New York City, the base salary range is $118,000 - $131,000. In addition, the position is eligible for a bonus in accordance with the terms of the applicable incentive plan. In addition, we’re proud to offer a range of competitive benefits, a summary of which can be viewed here: US Benefits Overview.

#LI-AC1

At AIG, we value in-person collaboration as a vital part of our culture, which is why we ask our team members to be primarily in the office. This approach helps us work together effectively and create a supportive, connected environment for our team and clients alike.

Enjoy benefits that take care of what matters

At AIG, our people are our greatest asset. We know how important it is to protect and invest in what’s most important to you. That is why we created our Total Rewards Program, a comprehensive benefits package that extends beyond time spent at work to offer benefits focused on your health, wellbeing and financial security—as well as your professional development—to bring peace of mind to you and your family.

Reimagining insurance to make a bigger difference to the world

American International Group, Inc. (AIG) is a global leader in commercial and personal insurance solutions; we are one of the world’s most far-reaching property casualty networks. It is an exciting time to join us — across our operations, we are thinking in new and innovative ways to deliver ever-better solutions to our customers. At AIG, you can go further to support individuals, businesses, and communities, helping them to manage risk, respond to times of uncertainty and discover new potential. We invest in our largest asset, our people, through continuous learning and development, in a culture that celebrates everyone for who they are and what they want to become.

Welcome to a culture of inclusion

We’re committed to creating a culture that truly respects and celebrates each other’s talents, backgrounds, cultures, opinions and goals. We foster a culture of inclusion and belonging through learning, cultural awareness activities and Employee Resource Groups (ERGs). With global chapters, ERGs are a cornerstone for our culture of inclusion. The talent of our people is one of AIG’s greatest assets, and we are honored that our drive for positive change has been recognized by numerous recent awards and accreditations.

AIG provides equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories.

AIG is committed to working with and providing reasonable accommodations to job applicants and employees with disabilities.  If you believe you need a reasonable accommodation, please send an email to [email protected].  

Functional Area:

CS - Corporate Services

AIG Employee Services, Inc.

Top Skills

Fieldglass
Itil
MS Office
Pmp
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The Company
HQ: New York, NY
49,681 Employees
Year Founded: 1919

What We Do

We're a leading global insurance organization with operations in more than 80 countries and jurisdictions. We provide a wide range of property casualty insurance, life insurance, retirement solutions, and other financial services to support our clients in business and in life through our General Insurance, Life & Retirement and Investments business units.

What unites us across all of these offerings is our commitment to helping individuals, businesses and communities prepare for and respond to times of uncertainty. Whether serving those facing natural disasters or millions of Americans striving for a financially secure retirement, we have the specialist expertise to help clients better manage risk.

We’re also committed to doing the right thing for our people and the communities where we work and live. It’s why we seek to offer what matters to our ever-diversifying team - like flexible and creative work environments, professional growth opportunities and forums to advocate for one another and incite change. We encourage employees to give back to the causes they care most about, supporting these efforts through our Volunteer Time Off and Matching Grants Programs.

Join us as we share our stories from around the organization. #LifeatAIG

AIG Social Media Community Guidelines: https://www.aig.com/communityguidelines

Facebook: http://www.facebook.com/AIGInsurance
Twitter: http://twitter.com/AIGinsurance
YouTube: http://www.youtube.com/aig

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