Team DefineX:
DefineX is a next-generation consulting house and venture builder.
We partner with changemakers to turn bold visions into real-world impact bridging the critical gaps from strategy to design, design to launch, and launch to scale.
In the AI era, we help organizations build future-ready business models and capabilities with the rigor of consulting and the pace of execution.
Our edge is our team: DefineXers.
A multidisciplinary group of consultants, engineers, designers, and strategists united by ownership, delivery excellence, and a shared ambition to build what’s next.
We play Larger Than Life.
Not as a motto. As a standard.
Apply now and #FindYourForward at DefineX.
About the Role:
We are looking for a senior functional Business Analyst to work onsite in Riyadh within large-scale banking and CRM programs.
This role requires a BA who can work closely with business units, especially in Real Estate Finance and Mortgage, acting as a trusted bridge between business stakeholders and delivery teams.
Strong domain understanding in banking and mortgage journeys is core to success in this role.
Your Impact:
• Act as a functional Business Analyst embedded with banking business units, with primary focus on Real Estate Finance and Mortgage,
• Work closely with mortgage and retail banking teams to capture, structure, and validate business requirements,
• Analyze end-to-end customer journeys in real estate financing and mortgage lifecycle processes,
• Translate business needs into high-quality functional specifications, user stories, and process flows,
• Support CRM initiatives across requirement analysis, design validation, and UAT phases,
• Collaborate daily with business stakeholders and delivery squads to ensure clarity and alignment,
• Proactively identify gaps and improvement opportunities in mortgage processes and customer journeys,
• Maintain requirement traceability and documentation discipline,
• Contribute to Agile ceremonies and backlog refinement,
• Build strong onsite relationships with business and delivery teams to support smooth collaboration.
What You Bring to the Table:
• Bachelor’s degree in Computer Science, Engineering, Business, or related fields,
• 5+ years of experience as a Business Analyst in banking or financial services,
• Strong hands-on experience in Real Estate Finance and Mortgage processes,
• Solid understanding of mortgage lifecycle, credit assessment, and collateral handling,
• Strong experience in CRM projects (Siebel experience is a strong advantage),
• Solid understanding of SDLC and Agile methodologies,
• Hands-on experience with JIRA, Confluence, and requirement management tools,
• Strong analytical thinking and structured documentation skills,
• Proven ability to work closely with business stakeholders in client-facing environments,
• Experience in the Saudi banking sector,
• Practical familiarity with Saudi banking regulations and government-integrated banking services (e.g., KYC, credit scoring integrations),
• Fluent English written and spoken; Arabic or Turkish is a plus,
• Ability to operate effectively in an onsite, fast-paced banking environment.
Need more convincing that DefineX is a great place to work?
- Follow us on Instagram to take a deep dive into who we really are: IG @teamdefinex!
- Get to know more about our extraordinary minds,
- Also, hear from our tech leaders as they talk about why they love what they do and how the culture at DefineX enables them to take part in exciting projects!
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What We Do
DefineX is a new generation consulting house and a venture builder that designs and builds the enablers of digital acceleration for the world. Founded by former teams from a leading Global Consulting Company, DefineX emerged in 2019 to define the next and revolutionize the consulting landscape with a fresh, new way of thinking. We invest in young talents, curate unique job opportunities, and cultivate the best environment for the brightest minds to thrive. DefineX is a dynamic ecosystem where innovation flourishes, and our people drive the success of tomorrow
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