What You'll Do
- Lead and mentor a team of Salesforce and Zuora administrators and developers, providing technical guidance, career development, and performance management
- Drive the implementation of agile methodologies across the team, ensuring timely delivery of high-quality solutions
- Collaborate with business stakeholders to gather, analyze, and document business requirements and translate them into technical specifications
- Manage the full project lifecycle for CRM initiatives, from requirement gathering to implementation and user adoption
- Develop and maintain system architecture, data models, and integration frameworks between Salesforce, Zuora, and other business systems
- Create and execute comprehensive testing strategies to ensure system quality and stability
- Monitor system performance and lead continuous improvement initiativesEstablish and enforce best practices, governance policies, and documentation standards
- Manage system releases and change control processes
- Stay current with Salesforce and Zuora platform updates, evaluating new features for potential business value
- Present regular updates to leadership on project status, system health, and strategic recommendations
- Collaborate with IT and other technology teams to ensure seamless integration and alignment with the broader technology ecosystem
What You'll Bring
- 5+ years of experience managing Salesforce CRM implementations and development
- 3+ years of people management experience, preferably leading technical teams
- Strong understanding of agile project management methodologies
- Proven track record of successfully delivering complex CRM projects on time and within scope
- Excellent communication skills with the ability to translate technical concepts to non-technical stakeholders
- Experience in gathering and analyzing business requirements and creating detailed functional specifications
- Familiarity in Salesforce configuration, including custom objects, workflows, process builders, and validation rules
- Experience with Zuora and CPQ implementations
- Knowledge of the hospitality industry or SaaS business models
- Advanced Salesforce certifications (Application Architect, System Architect, etc.)Experience with data migration, integration tools, and API development
- Knowledge of JIRA, Confluence, or similar project management tools
- Experience with Lightning Web Components or Apex development
- Understanding of data privacy regulations and compliance requirements
- MBA or relevant project management certification (PMP, Scrum Master)
Top Three Outcomes For Year One
- Successfully implement and optimize the Salesforce and Zuora integration strategy, resulting in improved data flow, reporting capabilities, and user experience
- Build and lead a high-performing team of admins and developers by establishing clear objectives, development paths, and agile processes that deliver on-time, high-quality solutions
- Partner with key business stakeholders to identify, prioritize, and deliver system enhancements that measurably improve operational efficiency and support revenue growth
Benefits
- Health insurance-employee premium paid 100% by Revinate
- Dental insurance-employee and dependents’ premium paid 100% by Revinate
- Vision insurance-employee and dependents’ premium paid 100% by Revinate
- 401(k) with employer match
- Short & Long Term Disability insurance
- Life insurance
- Paid Flex time off
- Monthly work from home stipend
- Telehealth access
- Employee Assistance Program (EAP)
Revinate Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Revinate and has not been reviewed or approved by Revinate.
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Healthcare Strength — Health coverage includes medical, dental, and vision with full employee premium coverage in the U.S., alongside mental-health resources. This breadth of coverage is described as a standout element of the package.
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Retirement Support — Retirement programs include a 401(k) match in the U.S. and pension or CPF equivalents in other regions. This support contributes meaningfully to long-term rewards.
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Wellbeing & Lifestyle Benefits — Work-life practices include generous PTO or flex time, a remote-first setup with no-meeting Fridays, a monthly WFH stipend, and a 4.5-day workweek on many teams. These elements enhance day-to-day flexibility and balance.
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What We Do
Revinators are everywhere, pursuing their passions, laughing, caring, arguing too, at times. It is hard to forget a Revinator when you have met one. Mountain bikers, surfers, sunflower plant nurturers, golfers in California, Oregon, London, Singapore, Amsterdam, Bali. What ties us together then? Energy. And a determination that we can transform the hospitality industry - beyond what we have already done. We don’t just believe that, we have demonstrated that already. Come in, look closer and you will see what we mean. We are here to show hoteliers that when they access the data they own and leverage it to drive deeper connections with their guests, they are going to drive direct revenue in spades. We have the skill to wield the technology to deliver results. Want to understand that better? See what’s cooking under the hood? Or maybe you need a slice of our energy? Connect with us. We are looking for more Revinators to join us. Want more details right here, right now? Here are some numbers then. --> 480. The number of people around the world who will answer “Yes!” if you asked, “Any Revinators here?” --> 4. We have global offices in California, Oregon, Amsterdam and Singapore. And we support people working remotely. --> $100M. We are going to walk past that annual revenue figure soon. Watch us (or join us maybe). And we are profitable too. We’d tell you about all the awards we won but we lost count. Awards like 4 X Top Place to Work. 4 x #1 CRM/Marketing product from Hotel Tech Report.
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