Jobs at Revinate

Provide tier-2 technical support for Revinate's SaaS products: own customer issues end-to-end, troubleshoot web/email/PMS problems, document incidents, liaise with Engineering and Product, escalate and report bugs, and collaborate with global Customer Success to improve processes and reduce ticket volume.

Lead market intelligence and monetize Revinates product portfolio by tracking macro and competitive trends, conducting willingness-to-pay research, designing pricing and packaging, enabling sales with discounting guardrails, and advising product and finance on strategic R&D and pricing decisions.