Você conhece a LDC? A LDC é uma das principais comercializadoras e processadoras global de produtos agrícolas, com um portfólio diversificado, que abrange toda a cadeia de valor, da originação à distribuição. Com atividades no centro da produção agrícola e de alimentos e guiados pelos nossos fortes valores, por um legado rico e uma visão clara, estamos comprometidos em trabalhar por um futuro seguro e sustentável. Ajudamos a alimentar e vestir cerca de 500 milhões de pessoas todos os anos, originando, processando e transportando aproximadamente 81 milhões de toneladas de produtos. Estruturada como uma organização matricial de 6 regiões geográficas e 10 plataformas, a LDC está ativa em mais de 100 países e emprega cerca de 18.000 pessoas em todo o mundo. Somos guiados por valores que norteiam todos os públicos em nosso trabalho. A ética e integridade fazem parte de todas as relações de negócio, assim como a humildade, comprometimento e diversidade.
Job Description- Support: Part of the global Support team that is required to provide Support expertise on complex functional topics. Act as the escalation contact to regional Support teams within the same time-zone and liaise with them when required to resolve user reported functional issues;
- For issues requiring development changes, categorize them based on impact/urgency and re-assign to respective development teams, while at the same time identify suitable workarounds that can be done in the application to unblock users;
- Requirements Management: requirements gathering, understanding and documentation of business requirements;
- Functional and technical Specifications: Review and finalize functional specifications. Refine with Dev team;
- Testing: Provide guidance and support the regional and global business during the test campaigns;
- Process Improvement: Identification of process gaps and providing improvement plans to the Build and Run processes.
- Bachelor’s degree in Computer Science, Information Systems, Engineering, or related field;
- Strong technical or operational experience in financial or trading systems and a successful history of project plan completion;
- Experience analyzing, implementing, and supporting enterprise business systems;
- Experience in participating in cross-functional project teams’ environment; ability to perform in various roles from individual contributor to a leadership role; ability to contribute to planning, organization and managing of project teams using a structured delivery methodology;
- Experience establishing and maintaining effective working relationships with other business organizations; successful experience in working with diverse groups of people in a problem-solving environment;
- Business analysis, story writing, backlog management;
- Incident analysis and incident management;
- Enhanced query with SQL;
- Understanding of basic (API) data integration and database (SQL) concepts;
- Excellent written and oral communication skills in English.
- Availability to work in a hybrid model (4x1) in São Paulo, SP;
- As this position involves interaction with international stakeholders, we kindly ask that the resume be submitted in English.
Skills Required
- Bachelor's degree in Computer Science, Information Systems, Engineering, or a related field
- Strong technical or operational experience with financial or trading systems
- Successful history of completing project plans
- Experience analyzing, implementing, and supporting enterprise business systems
- Experience participating in cross-functional project teams
- Ability to work as an individual contributor and in leadership roles
- Experience planning, organizing, and managing project teams using a structured delivery methodology
- Experience establishing and maintaining effective relationships with business organizations
- Experience working with diverse groups in problem-solving environments
- Business analysis, story writing, and backlog management experience
- Incident analysis and incident management experience
- Enhanced SQL query skills
- Understanding of API data integration and database SQL concepts
- Excellent written and oral communication skills in English
- Availability to work hybrid four days onsite and one day remote in São Paulo, SP
What We Do
Louis Dreyfus Company is a leading merchant and processor of agricultural goods. We leverage our global reach and extensive asset network to serve our customers and consumers around the world, delivering the right products to the right location, at the right time – safely, responsibly and reliably. Our activities span the entire value chain from farm to fork, across a broad range of business lines (platforms). Since 1851 our portfolio has grown to include Grains & Oilseeds, Carbon Solutions, Food & Feed Solutions, Coffee, Cotton, Juice, Rice, Sugar, Freight and Global Markets. We help feed and clothe some 500 million people every year by originating, processing and transporting approximately 80 million tons of products. Structured as a matrix organization of six geographical regions and eight platforms, Louis Dreyfus Company is active in over 100 countries and employs approximately 17,000 people globally. For more information, visit www.ldc.com.
