Location: Surry Hills, NSW
Employment Type: 12 Months FTC
Start Date: May / June 2025
Reporting to: Senior Project Manager
Join Australia’s largest retail drinks and hospitality business, and help shape our digital future.
At Endeavour Group, we're not just a retail business — we’re a transformation in motion. Home to iconic brands like Dan Murphy’s, BWS, and Australia’s largest portfolio of licensed hotels, we’ve been independently operating since our demerger from Woolworths in 2021. Now, we’re investing in our people and technology to build a future-ready organization.
We are looking for a senior and experienced Business Analyst for an ASAP start contract (FTC) role in Sydney, NSW. Please note - this is a Business Process role not a Technical BA role.
The Senior Business Analyst will play a key role in the successful delivery of this large scale IT Transformation by leading and facilitating the analysis of complex business problems and/or opportunities. The Senior Business Analyst will justify the need for change and recommend solutions that enable the organisation to achieve targeted business outcomes and deliver business value.
Job DescriptionLead the definition and elicitation of requirements and design of new or re-engineered business processes to meet the needs of the organisation through effective engagement of business partners, stakeholders and team members, by conducting interviews, workshops and surveys to gather these requirements.
Manage and/or develop detailed Business Process Specifications, Business Requirements and System Functional/Non Functional Specifications that will drive the desired change to business process, system, enhancement/development activities; in accordance with the Business Analysis process framework.
Ensure that the recommended solution is aligned to the targeted business outcomes – this includes use of subjective & objective data that is factual and performance based.
Contribute to business case preparation, specifically analysis of benefits of proposed solution to deliver ‘desired business outcome’ and associated project costs. Construct the benefits model of the business case.
Develop and maintain appropriately detailed business analysis artefacts and deliverables throughout the lifecycle of a project, ensuring they meet the agreed quality standards and fulfil the project reporting needs to support effective governance and audit requirements.
Demonstrate ownership through the proactive identification, analysis and remediation of issues that prevent project outputs or business outcomes from being met.
Share knowledge and learnings with the Business Analysis community to grow capability within the organisation. Train and coach Business Analysts on project teams.
Support Testing, Training and Implementation activities to ensure the successful delivery of the overall business and technology solutions.
Contribute to the cultivation of a strong commitment to excellent customer and service delivery.
Demonstrate excellent communication skills, both verbal and written.
Prior experience in a Service Transition or working on Target Operating Model would be highly desirable but is not essential.
Essential:
Proven experience (5 years+) as a Senior Business Analyst, preferably within large scale transformation programs.
Knowledge of project management methodologies (e.g., PMBOK, Agile).
Business Analysis Certification - CBAP certification or equivalent.
Knowledge of business analysis tools and techniques (e.g. JIRA, Confluence).
Strong ITIL knowledge and experience.
Excellent communication, time management, and organisational skills.
Ability to work well in a team environment and collaborate effectively with others.
Strong problem-solving and analytical skills.
Desirable:
Relevant business and/or technology tertiary qualifications.
Retail and/or FMCG experience.
Lean Six Sigma - Green Belt Certification or equivalent.
Experience working on Divestment, Transformation, Service Transition or Target Operating Model
Why Join Endeavour Group?
Joining Endeavour Group means joining an organisation that is bold, innovative, and genuinely people-focused. Our transformation is one of the most exciting in the Australian market today — and you’ll be at the centre of it.
What We Offer:
An opportunity to shape the future of retail, tech and customer experience in Australia
Access to learning, leadership programs and personal development pathways
A hybrid working environment with offices in vibrant Surry Hills
A sociable, supportive, and forward-thinking culture
Ready to Deliver the Future?
If you're passionate about enabling high-impact delivery, elevating governance practices, and leading with purpose — we’d love to hear from you.
Apply now to become a key leader in one of Australia’s most transformative journeys.
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What We Do
At Endeavour Group we exist to bring people together in better, more enjoyable, and more meaningful ways. Because we believe that social communities are thriving communities, built through great experiences and positive, memorable moments. United behind a common purpose of ‘Creating a more sociable future together’, we are a 28,000+ strong team with more than 1600 stores and 330 hotels nationally, including leading brands such as Dan Murphy’s, BWS and ALH Hotels. Our portfolio of complementary brands and businesses allows us to curate our brand propositions to meet customer needs. Each of our businesses has its own distinct value proposition, built through shared capabilities in format, range, digital, data and analytics that form the foundations of Endeavour Group’s market leadership in retail drinks and hospitality. For more information, including to access our social media guidelines, visit https://www.endeavourgroup.com.au/social-media-community-guidelines
