Senior Business Analysis Consultant - Remote

Requisition Number: 2395834
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us in making healthcare work better for everyone through people-led, responsible AI while Caring. Connecting. Growing together.
We are seeking a Senior Business Analysis Consultant to support project management operations, process administration, queue management, reporting, and delivery coordination across multiple business systems. The ideal candidate is highly organized, collaborative, adaptable, and comfortable working across multiple tools, teams, and priorities in a fast-paced environment. This individual is a solid problem solver, creative thinker, and data-driven professional who thrives in an environment where priorities shift quickly and success depends on maintaining accurate information, coordinating across stakeholders, and driving projects forward.
You'll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges. For all hires in the Minneapolis or Washington, D.C. area, you will be required to work in the office a minimum of four days per week.
Primary Responsibilities:

• Manage multiple concurrent projects and operational initiatives in a fast-paced, dynamic environment, adapting to changing business priorities while ensuring deliverables remain on track
• Organize, maintain, and reconcile accurate project, operational, and resource information across multiple project management, reporting, and business systems to ensure data consistency and visibility
• Manage and monitor assigned work queues, ensuring requests are reviewed, prioritized, routed, updated, tracked, and escalated appropriately while meeting established service levels and delivery expectations
• Coordinate project activities across internal business partners, technology teams, vendors, and external stakeholders to facilitate effective communication, alignment, and timely execution of deliverables
• Partner with project teams to develop and maintain project plans, monitor milestones, identify dependencies, and proactively communicate schedule impacts, risks, and mitigation strategies
• Support project resource planning and work prioritization by collaborating with stakeholders to balance competing demands, shifting priorities, and delivery timelines
• Track project risks, issues, decisions, and dependencies, ensuring they are documented, communicated, and resolved in partnership with appropriate stakeholders
• Create, maintain, and distribute recurring and ad hoc reports, dashboards, and status updates that provide meaningful insights into project health, operational performance, delivery progress, trends, and potential risks
• Utilize Power BI and other reporting tools to interpret project and operational data, identify trends, and support data-driven decision-making
• Ensure project documentation, governance artifacts, and operational records are complete, accurate, and maintained throughout the project lifecycle, including meeting notes, action items, status reports, and process documentation
• Identify process inefficiencies, data quality issues, and operational gaps, recommending and implementing improvements that increase consistency, efficiency, and project visibility
• Develop and maintain standard operating procedures, workflows, reporting documentation, and best practices to support repeatable processes and knowledge sharing across teams
• Serve as a trusted resource for project management processes, reporting tools, operational workflows, and governance standards, providing guidance and support to project teams and business partners
• Build and maintain solid working relationships with cross-functional teams and external partners, ensuring clear communication, timely follow-up, and successful coordination across multiple initiatives
• Demonstrate flexibility and sound judgment while balancing competing priorities, responding to changing business needs, and supporting organizational objectives with a high level of professionalism and attention to detail

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications:

• 4+ years of project management experience supporting business and technology initiatives
• 1+ years of experience using Jira, Rally, Azure DevOps, or similar project management platforms

Preferred Qualifications:

• Experience consuming Power BI or Tableau dashboards
• Demonstrated experience supporting cross-functional teams in Agile and/or hybrid delivery environments
• Demonstrated sound analytical, problem-solving, and organizational skills
• Demonstrated excellent written, verbal, and presentation skills
• Proven ability to manage multiple priorities in an extremely nimble and fast-paced environment
• Proven attention to detail and experience maintaining accurate project records across multiple systems

*All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy
Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $91,700 - $163,700 annually based on full-time employment. We comply with all minimum wage laws as applicable.
Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.
At UnitedHealth Group, our mission is to help people live healthier lives and help make the health system work better for everyone. Together, we are shaping the future of healthcare by harnessing technology and innovation to make care simpler to navigate, more affordable and more connected for the people we serve. We are committed to creating an inclusive workplace where everyone feels welcomed, valued, heard and respected, empowering people to bring their authentic selves to work and strengthening our collective impact through diverse talents, backgrounds, experiences and perspectives.
UnitedHealth Group and its affiliated brands are an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.
UnitedHealth Group and its affiliated brands are a drug-free workplace. Candidates are required to pass a drug test before beginning employment.