Senior Business Advisor (Commercial Lending Officer)

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Virginia Beach, VA, USA
Hybrid
Financial Services
The Role

To provide advanced business consulting services to assist members and non-members with identifying their business lending goals and objectives. Acts as a catalyst for the promotion and growth of Navy Federal Business Solutions products and services. Recommends appropriate lending, deposit, Treasury Management and investment products and services to achieve the members’ goals. Manages moderate to high-dollar volume and moderate to complex member bases.

This position is eligible for TalentQuest employee referral program. If an employee referred you for this job, please apply using the system-generated link that was sent to you.

Responsibilities
  • Independently source and originate new commercial loans
  • Provide subject matter expert consultative services primarily through via inbound and outbound calls to understand the members’ financial needs and goals and educating members regarding products and services offerings   
  • Accountable for managing an established book of business, including growing the portfolio, developing and maintaining relationships and increasing member engagement both nationally and within a determined locality 
  • Analyze book of business, portfolios and interactions to determine new business opportunities with prospective and established members with larger portfolios and complex credit needs
  • Provide strategic financial guidance and solutions for complex transactions and refer members to outside resources as appropriate
  • Champion Business Solutions, driving awareness across the enterprise of products, service and referral program, establishing potential pipelines
  • Prepare and present highly detailed and complex credit memos to the appropriate levels of management to include the credit committee 
  • Ensure completion of annual documentation requirements to ensure accuracy and compliance with NCUA guidelines and Navy Federal policies and procedures
  • Mentor and provide guidance to junior business advisors, facilitating growth in lending product expertise and relationship management
  • Maintain knowledge of Navy Federal's field of membership and loan products & services
  • Represent Navy Federal with a positive and professional demeanor and contribute to a performance focused and team-oriented workplace
Qualifications
  • Expert hands-on experience with commercial loan origination to include: CRE, C&I Lending, and SBA
  • Proven track record of independently sourced loan production in excess of $10MM annually
  • Significant experience working in a customer-facing role in commercial lending, preference for a larger financial service organization
  • Extensive hands-on experience in credit analysis, underwriting, deal structure, as well as writing and presenting detailed and complex credit memos to the appropriate levels of underwriting and/or credit committee
  • Advanced skilled with identifying potential prospects resulting in successful loan origination
  • Expert skill building effective relationships through rapport, trust, diplomacy and tact
  • Advanced research, analytical, and problem-solving skills 
  • Advanced skill communicating accurately, clearly and concisely including presenting to staff and leadership teams
  • Advanced skill to influence, negotiate and persuade to reach agreeable exchange and positive outcomes
  • Expert skill actively guiding members through interactions to reduce member effort and enhance member loyalty
  • Expert skill applying lending principles, financial practices and evaluation of creditworthiness to make sound credit decisions
  • Advanced knowledge of mathematical principles 
  • Advanced skill managing multiple priorities independently and/or in a team environment to achieve goals
  • Significant experience skill in applying lending principles, financial practices, and evaluation of creditworthiness to facilitate credit decisions
  • Bachelor’s Degree in Finance, Economics, Business Administration, or related field, or the equivalent combination of education, training and experience

Desired Qualifications

  • Significant experience working in originating commercial loans for a Credit Union
  • Advanced knowledge of Treasury Management, SBA Lending, and Business Insurance 
  • Significant experience developing, documenting and presenting credit analyses associated with business lending opportunities including commercial real estate (CRE), commercial and industrial (C&I), Small Business Administration, and NFIS referrals and/or GovCon
  • Experience with CRM software
  • Advanced knowledge Navy Federal loan programs, products, services, financing options

Hours: Monday - Friday, 8:00AM - 4:30PM

Location: 295 Bendix Road, Suite 250, Virginia Beach, VA 23452

About Us

Navy Federal provides much more than a job. We provide a meaningful career experience, including a culture that is energized, engaged and committed; and fierce appreciation for our teams, who are rewarded with highly competitive pay and generous benefits and perks.

Our approach to careers is simple yet powerful: Make our mission your passion.

  • FORTUNE 100 Best Companies to Work For® 2025
  • Yello and WayUp Top 100 Internship Programs
  • Computerworld® Best Places to Work in IT
  • Newsweek Most Loved Workplaces
  • 2025 PEOPLE® Companies That Care
  • Newsweek Most Trustworthy Companies in America
  • Military Times 2025 Best for Vets Employers
  • Best Companies for Latinos to Work for 2025
  • Forbes® 2025 America’s Best Large Employers
  • Forbes® 2025 America's Best Employers for New Grads
  • Forbes® 2025 America's Best Employers for Tech Workers
  • 2025 RippleMatch Campus Forward Award Winner for Overall Excellence 
  • Military.com Top Military Spouse Employers 2025 
  • 2025 Handshake Early Talent Award

From Fortune. ©2025 Fortune Media IP Limited. All rights reserved. Used under license. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of, Navy Federal Credit Union.

Equal Employment Opportunity: All qualified applicants will receive consideration for employment without regard to age, race, sex, color, religion, national origin, disability, veteran status, pregnancy, sexual orientation, genetic information, gender identity or any other basis protected by applicable law.

Accommodations: If you need accommodation or assistance for a qualifying condition to complete the online application (or during any stage of the hiring process), you can contact Navy Federal's Medical Accommodations team at [email protected] or by calling 1-888-503-6013. This team cannot provide any information on job postings or application status.

Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team’s discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position. For additional details regarding compensation and benefits, review the Benefits page of the Navy Federal Career Site.

Protect Yourself from Job Scams: Navy Federal Credit Union jobs are posted on our career site, jobs.navyfederal.org and reputable job boards (e.g., LinkedIn, Indeed). We do not post jobs on social media marketplaces, messaging apps or unverified websites. We will never ask candidates for payment, bank details or personal financial information during the hiring process.

Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.

Navy Federal Credit Union Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Navy Federal Credit Union and has not been reviewed or approved by Navy Federal Credit Union.

  • Retirement Support A pension alongside a strong 401(k) match and additional retirement programs makes long‑term value a standout element of the total package. This combination is positioned as a differentiator among private employers.
  • Healthcare Strength Comprehensive medical, dental, and vision coverage is complemented by on‑site health services at major campuses. Wellness resources and typical offerings like an EAP broaden the health support available.
  • Parental & Family Support Paid parental leave, plus adoption and surrogacy assistance, indicate meaningful support for growing families. Education assistance further extends family and life‑stage support.

Navy Federal Credit Union Insights

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The Company
HQ: Vienna, VA
15,930 Employees
Year Founded: 1933

What We Do

Navy Federal Credit Union is the world's largest credit union with over 12 million members, over $160 billion in assets and over 22,000 employees. As a credit union, we have members, not customers. At our campuses in Vienna, VA, Pensacola, FL and Winchester, VA, and in our more than 350 branches, we serve the men and women of the Armed Forces, Department of Defense, veterans and their families. We deliver world-class service, rooted in the belief that it is an honor and privilege to serve our members. We are committed to providing our members outstanding financial products and services. Navy Federal offers a career, not just a job. We are proud of the robust Total Rewards package we offer to our employees, including competitive salaries, incentive programs, comprehensive medical, dental and vision benefits, retirement plans with employer match, award-winning training programs, professional development programs, tuition assistance, paid leave, and work/life programs. Federally insured by NCUA. Equal opportunity employer. Android™ is a trademark of Google, Inc. iPhone® is a registered trademark of Apple, Inc. iPad® is a registered trademark of Apple, Inc. App Store(SM) is a service mark of Apple, Inc. Message and data rates may apply. FORTUNE and 100 Best Companies to Work For are registered trademarks of Time Inc., and are used under license. FORTUNE and Time Inc., are not affiliated with, and do not endorse products or services of, Navy Federal Credit Union. For more info, visit navyfederal.org

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