Senior Business Accountability Specialist - Third-Party Risk Management

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Charlotte, NC, USA
Hybrid
Fintech • Financial Services
Wells Fargo: Tech-powered. Innovation-led. We're transforming financial services.
The Role

About this role:

Wells Fargo is seeking a Senior Business Accountability Specialist in the Front Line Risk Execution Third Party Services team within the Global Payments and Liquidity (GPL) Business.

The team provides centralized management of GPL’s vendor support needs including contract, vendor and Third-Party Risk Management (TPRM) through collaborative partnerships with key stakeholders and internal support teams.  We simplify the vendor onboarding and contract management process for the internal GPL customer while identifying, minimizing and managing all third-party risk. These vendors provide services and technologies that both support the GPL business and product and services offered to customers.

In this role, you will:

  • Lead or participate in moderately complex initiatives and deliverables within business and contribute to large-scale, cross-functional planning related to mitigation of current and emerging business risk issues and concerns
  • Assess, analyze, and design moderately complex controls, protocols, and approaches with respect to risk mitigation and the control environment, including ensuring effective planning for sustainability, ongoing control adherence, reporting, measurement, technology impacts, and monitoring
  • Independently make decisions and resolve moderately complex issues while leveraging solid understanding of the business’s functional area or products, operations, and regulatory environment; facilitate decision-making and issue resolution, and support implementation of developed solutions and plans; lead peers and key business partners to meet deliverables and drive new initiatives
  • Collaborate and consult with peers, colleagues, and mid-level managers to address current and emerging risks associated with business activities and operations, and provide guidance or support in interpreting, developing, and implementing risk-mitigating strategies
  • Partner with peers and the business in interactions with external parties to support appropriateness and timeliness of response, and effectiveness of communications and materials
  • May serve as a mentor for lower-level staff
  • Advocate for GPL third-party support needs by understanding, evaluating, documenting and fully scoping their third-party support needs to identify and onboard new vendors in support of approved business initiatives.  This includes Engagement Manager/Primary Business Liaison and Relationship Manager duties partnering with Supplier Management Consultant’s, subject matter experts and Third-Party Officers to complete Risk assessments and develop onboarding timelines and project plans.
  • Manage vendor relationships and monitor vendor performance, capability and capacity including facilitating periodic Business Reviews and invoice review and approval.
  • Proactively track, monitor and manage all support requests, while managing stakeholder expectations and support partner progress.  
  • Simplify the contract management process for the GPL customer by partnering with them, the Supply Chain Consultant and vendor for timely contract execution. This includes including the appropriate performance metrics and being the contract SME for your assigned engagements.
  • Extracting data from various systems to analyze trends and summarize Engagement portfolio activity, trends and forecast for management and Risk reporting.

Required Qualifications:

  • 4+ years of risk management, business controls, quality assurance, business operations, compliance, or process experience, or equivalent demonstrated through one or a combination of the following:  work experience, training, military experience, education
  • Experience with Third-Party Risk and/or Supply Chain Contract management working directly with vendors

Desired Qualifications:

  • Experience as a Third-Party Risk Manager in an Engagement or Relationship Manager role.
  • Working knowledge of Wells Fargo’s Third-Party system of record, STORM and/or Ariba.
  • Experience combining, analyzing and reporting on data in Excel using Pivot tables and lookups for management reporting purposes.  This includes drafting summary level comments and presenting information to explain trends or conclusions from the underlying data.

Job Expectations:

  • This position is not eligible for Visa sponsorship
  • Ability to work on-site at approved location at least three days a week

Posting End Date: 

3 Jul 2025

*Job posting may come down early due to volume of applicants.

We Value Equal Opportunity

Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.

Applicants with Disabilities

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo.

Drug and Alcohol Policy

 

Wells Fargo maintains a drug free workplace.  Please see our Drug and Alcohol Policy to learn more.

Wells Fargo Recruitment and Hiring Requirements:

a. Third-Party recordings are prohibited unless authorized by Wells Fargo.

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.

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The Company
HQ: San Francisco, CA
205,000 Employees
Year Founded: 1852

What We Do

Wells Fargo & Company (NYSE: WFC) is a leading financial services company that has approximately $2.1 trillion in assets. We provide a diversified set of banking, investment and mortgage products and services, as well as consumer and commercial finance, through our four reportable operating segments: Consumer Banking and Lending, Commercial Banking, Corporate and Investment Banking, and Wealth & Investment Management. Wells Fargo ranked No. 33 on Fortune’s 2025 rankings of America’s largest corporations. Our technology professionals drive innovation, information security, and big data analytics while maintaining a network that handles more than 12 billion customer interactions a year. Join us! Are you looking for more? Find it here. At Wells Fargo, we're more than a financial services leader – we’re a global trailblazer committed to driving innovation, empowering communities, and helping our customers succeed. We believe that a meaningful career is much more than just a job – it’s about finding all of the elements to help you thrive, in one place. Living the Well Life means you’re supported in life, not just work. It means having robust benefits, competitive compensation, and programs designed to help you find work-life balance and well-being. You’ll be rewarded for investing in your community, celebrated for being your authentic self, and empowered to grow. And we’re recognized for it – Wells Fargo once again ranked in the top three – making us the #1 financial services employer – on the 2025 LinkedIn Top Companies list of best workplaces “to grow your career” in the U.S. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic. © 2026 Wells Fargo Bank, N.A. All rights reserved. Member FDIC.

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