Senior Broadcast IT Engineer

Posted 2 Days Ago
Be an Early Applicant
West Chester, PA, USA
In-Office
Senior level
Digital Media • eCommerce • Retail
The Role
Maintain and advance broadcast IT systems for live production. Provide 2nd/3rd-tier and after-hours support, administer infrastructure, troubleshoot and implement fixes, support system design and integrations, configure hardware/software, and lead disaster recovery planning and testing for broadcast IT components.
Summary Generated by Built In

Working at QVC Group means joining a live social shopping company with incredible teams, ambitious projects and amazing careers. QVC Group, Inc. is a Fortune 500 company with six leading retail brands - QVC®, HSN®, Ballard Designs®, Frontgate®, Garnet Hill® and Grandin Road.

Your Opportunity, Your Team

The Senior Broadcast Engineer supports QVC, and will help maintain and advance the technology that supports our live broadcast environment.

Where You'll Work

This role is onsite and will require you to work from West Chester, PA daily. Relocation assistance is not available for this role.

What You'll Do

  • Provide 2nd and 3rd tier support for broadcast IT systems, including after-hours support when needed in a 24x7x365 environment.

  • Administer broadcast IT infrastructure to ensure system performance, stability, and availability.

  • Troubleshoot escalated issues, perform root cause analysis, and implement sustainable solutions.

  • Partner with Broadcast Engineering Architects to support system design, requirements, installations, and integrations.

  • Support the IT components of broadcast systems, including video routers, audio mixers, cameras, and intercom systems.

  • Lead the testing, setup, and configuration of hardware and software for broadcast IT environments.

  • Be the subject matter expert for broadcast IT disaster recovery, planning and testing.

What You'll Bring

  • Bachelor's degree in computer science, Electrical Engineering, or a related field of study.

  • 6+ years of experience working in a broadcasting IT multi-tiered environment installing, monitoring and troubleshooting broadcast systems.

  • IT certification preferred (CCNA/CCNP, Microsoft, VMWare).

  • Proficiency with CAD or other Broadcast Line drawing software required.

  • Experience maintaining a SMPTE-2110 environment.

  • Network administration experience.

  • Experience in Windows Admin, Network Admin, DB Admin and server technologies preferred.

#LI-AZ1

Our Total Rewards package includes benefits you’ll love such as competitive compensation, paid time off, an employee assistance program, parental leave, paid volunteer hours, and amazing company discounts! In our US market, you can also expect health care benefits starting on day 1, 401(k), and tuition reimbursement benefits.

QVC Group is committed to inclusion and belonging for all and ensuring that our workplace provides equal employment opportunities for all team members and candidates and complies with all applicable federal, state, and local laws and regulations. As an equal opportunity employer, QVC Group is committed to a barrier-free employment process. If you need reasonable accommodations/support throughout, please contact us at [email protected] for assistance.

If provided, salary ranges are a general guideline only, and actual salaries will vary and are based on factors such as a candidate's qualifications, skills, experience, and geographic location as well as business and market conditions.

Skills Required

  • Bachelor's degree in computer science, Electrical Engineering, or related field
  • 6+ years experience in broadcasting IT multi-tiered environments installing, monitoring and troubleshooting broadcast systems
  • Proficiency with CAD or other Broadcast Line drawing software
  • Experience maintaining a SMPTE-2110 environment
  • Network administration experience
  • Experience with Windows administration
  • Experience with DB administration
  • Experience with server technologies
  • IT certifications (CCNA/CCNP, Microsoft, VMware)
  • Onsite work in West Chester, PA and availability for after-hours support in a 24x7x365 environment

QVC Group Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about QVC Group and has not been reviewed or approved by QVC Group.

  • Healthcare Strength Healthcare coverage is positioned as broad, including medical, dental, vision, prescription coverage, and company-paid life insurance and AD&D. Additional wellness supports like confidential counseling and condition-management programs are also part of the offering.
  • Flexible Benefits Flexible work arrangements such as remote work, flextime, and compressed schedules are available in parts of the organization. Spending-account options like HSA and FSA are included within the benefits mix.
  • Retirement Support Retirement support includes access to a 401(k) plan with company matching, and some sources also reference a pension plan. Performance bonuses are also described as available for some employees.

QVC Group Insights

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The Company
HQ: West Chester, PA
10,001 Employees
Year Founded: 1991

What We Do

Curated Experiences. Infinite Possibilities.® We believe in a Third Way to Shop® – beyond transactional ecommerce or traditional brick-and-mortar stores – for customers who crave engaging shopping experiences. We're a select group of diverse businesses that provide customers with curated collections of unique products, made personal and relevant by the power of storytelling. We combine the best of retail, media, and social to curate experiences, conversations, and communities for millions of highly discerning shoppers. We bring joy, inspiration, and humanity to shopping. We also curate large audiences, across our many platforms, for our thousands of brand vendors. Qurate Retail Group comprises seven leading retail brands – QVC®, HSN®, Zulily®, Ballard Designs®, Frontgate®, Garnet Hill®, and Grandin Road®. We reach approximately 218 million homes worldwide via 14 television networks and reach millions more via multiple streaming services, social pages, mobile apps, websites, print catalogs, and in-store destinations. We're a world leader in video commerce globally, among the top ecommerce retailers in North America (according to Digital Commerce 360), and a leader in mobile commerce and social commerce.

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