Senior Brand Designer

Great Question is the all-in-one customer research platform for understanding your customers. Our platform enables teams to recruit participants, run research, and share insights – all in one place. Backed by world-class investors and trusted by industry-leading teams like Gusto, Experian, Canva, and Brex, we’re building the future of customer research.

We believe AI is a multiplier for creativity, speed, and scale. Everyone on the team is encouraged to lean into AI, not just to be more efficient, but to push boundaries and unlock new possibilities. Whether you’re writing, designing, coding, or analyzing, we expect you to explore how AI can elevate your craft.

Our culture is built on high trust, high agency, and high emotional intelligence. If you’re looking for a place where your voice matters, where work is fun, and where you're empowered to do your best - join us in redefining user research 🚀

At Great Question, we’re building more than just a product, we're building a culture grounded in values that drive how we work:

• Solve for the customer: Everything we do, from product decisions to marketing strategies, starts with a simple question: does this serve our customers’ needs?

• Quality matters: We balance speed with intention, aiming to build a product that people trust and love.

• We ship: Speed is part of our DNA. We prioritize getting valuable work into the hands of customers early and often.

• Continuous improvement: Feedback is fuel. We thrive on learning from peers, customers, and each other.

And we believe the best work happens in an environment that supports trust, creativity, and ownership:

• Froth: We leave room for fun. Work should be energizing, not draining.

• Disagree and commit: Healthy debate is welcomed. Once a path is chosen, we unite and move forward together.

• Sign your name: We take pride in our work and follow through on our commitments with excellence and accountability.

As a Senior Brand Designer at Great Question, you will play a pivotal role in shaping and elevating our brand across every customer-facing touchpoint. This role is focused on supporting our Marketing, Sales, and Success teams by designing creative assets that engage, inspire, and drive impact. Your work will span a variety of mediums including web design, brand design, social media, campaigns, sales decks, event collateral, and more.

We’re looking for a highly creative designer who thrives on balancing brand consistency with fresh, innovative ideas. You’ll collaborate closely with stakeholders across teams to ensure our visual communications are not only beautiful, but also strategic and effective.

• Own the design and production of marketing, sales, and customer success assets, including:

  • Web pages and landing pages

  • Case studies, one-pagers, and other brand assets

  • Sales and investor decks

  • Social media graphics and campaign visuals

  • Event and webinar collateral

• Evolve and maintain our visual identity to ensure consistency across all channels.

• Translate complex ideas into simple, compelling, and visually engaging designs.

• Collaborate closely with Marketing, Sales, and Success leaders to bring campaigns and initiatives to life.

• Manage multiple projects at once, balancing quick-turn needs with larger creative initiatives.

• Partner with other designers and contribute to the growth of our brand design system.

• 5+ years of experience in brand and graphic design with a strong portfolio showcasing leadership in design projects and a range of design work from web to social to presentations.

• Proficiency in design software such as Figma and Adobe Creative Suite (Photoshop, Illustrator, etc.).

• Strong understanding of design principles and user experience.

• Excellent communication and presentation skills.

• A strong portfolio showcasing a range of marketing and brand design work, from web to social to presentations.

• Ability to thrive in a fast-paced environment, adapting to shifting priorities without compromising quality.

• Excellent communication and collaboration skills, with experience working across departments.

• A self-starter mindset, with the ability to take ownership of projects from concept through delivery.

• A culture of customer obsession and curiosity

• Opportunity to shape and scale a critical business function

• Remote-first culture with high trust and high autonomy

• Annual team retreats and virtual events

• Opportunity to work on cutting-edge AI integrations that matter

• Competitive compensation & equity

• Generous PTO, health benefits, and learning stipend

Great Question is committed to providing a workplace free from discrimination or harassment. We expect every member of the Great Question community to do their part to cultivate and maintain an environment where everyone has the opportunity to feel included, and is afforded the respect and dignity they deserve.

Decisions related to hiring, compensating, training, evaluating performance, or terminating are made fairly, and we provide equal employment opportunities to all qualified candidates and employees. We examine our unconscious biases and take responsibility for always striving to create an inclusive environment that makes every employee and candidate feel welcome.