About m360 Research (m360 Research is a wholly owned subsidiary of M3): m360 Research is a full-service market research agency specializing in the healthcare space. Our proprietary panels include over 1 million physicians across 75 specialties in addition to substantial communities of allied HCPs, and payers. Founded in 2004, with a strong provenance in technology and innovation, m360 is committed to high quality and actionable insights, underpinned by robust physician verification and ISO certification (9001, 20252, 27001). International fieldwork services are complemented by full service advanced analytics to power data-driven decision making.
About M3: A Japanese global leader in the provision of ground-breaking and innovative technological and research solutions to the healthcare industry. The M3 Group operates in the US, Asia, and Europe with over 5.8 million physician members globally via its physician websites which include mdlinx.com, m3.com, research.m3.com, Doctors.net.uk, medigate.net, and medlive.cn. M3 Inc. is a publicly traded company on the Tokyo Stock Exchange (jp:2413, NIKKEI 225) with subsidiaries in major markets including the US, UK, Japan, South Korea, and China, and in 2020 was ranked in Forbes’ Global 2000 list. The M3 Group provides services to healthcare and the life science industry. In addition to market research, these services include medical education, ethical drug promotion, clinical development, job recruitment, and clinic appointment services. M3 has offices in Japan, UK, France, Germany, Brazil, Sweden, China, USA, and South Korea, as well as India.
Job DescriptionThe Senior Bid Coordinator will work closely with one or more Sales Directors aligned with overall sales goals to support client relationship management. This role requires a strong understanding of the company’s full range of offerings and plays a key role in client satisfaction, account management, and sales strategy.
Key Responsibilities:
- Facilitates bid process by qualifying RFP’s, writing proposals, and developing effective pricing for clients. Define project-level feasibility for client bids using proprietary tools. Keeps the company’s CRM tool updated with delivered bids.
- Works with Account Directors and Sales Directors to develop, expands and leverage the client relationship with focus on developing incremental revenue through closing sales, effective upselling and managing client expectations during delivery phase.
- Assists the Client Services Team during project delivery with additional information and partner source, if required.
- Assists in presentations, and other sales related activities, required by the Sales Director and Account Directors.
- Complies with ISO 20252:2019 and ISO 27001 standards.
- Bachelor’s degree or equivalency preferred,
- 4-6 years of experience in pre-sales and proposal management in the Market Research industry
- Strong communication skills (spoken and written English)
- Proficiency in MS Word, Excel, and PowerPoint
- Customer-centric mindset; previous customer service experience is a plus
Must be available to work in US shift hours - EST time zone and/or UK shift hours - GMT
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Skills Required
- Bachelor's degree or equivalency preferred
- 4-6 years of experience in pre-sales and proposal management in the Market Research industry
- Strong communication skills
- Proficiency in MS Word, Excel, and PowerPoint
- Customer-centric mindset; previous customer service experience is a plus
What We Do
M3 USA believes in growth, for our company and for the people who drive it's success. Founded with the goal of changing the world of medicine by leveraging the power of the internet, the M3 Group, of which M3 USA is a part, provides comprehensive, leading edge, digital services to the healthcare and life science industries. We reach over 2.5 million doctors through our physician websites across the US, Asia, and Europe. M3 offers a variety of proven ways to engage physicians and get important clinical and marketing messages to valued, targeted audiences. Our live programs are delivered by clinical educators who are credentialed healthcare professionals. They provide strategic solutions to address the gaps that occur in clinical practice in the management of chronic diseases while also improving access for sales representatives. Those solutions include disease state knowledge, appropriate patient diagnosis, adherence, best practices, treatment to guidelines and REMS programs. Our digital health information services that include: the most up-to-date daily, indexed clinical information/news; medical education; market research; ethical drug promotion; clinical development; job recruitment and clinic appointment services. M3 Inc. is a publicly traded company on the Tokyo Stock Exchange and is a global leader in digital solutions in healthcare and has acquired dozens of companies across the globe. M3 Inc has had consistent growth since inception in 2000, with over 500 million dollars in revenue. Our great success is due to the skills and the high performance of our people, and has helped us attract some of the world’s leading talent from the most respected universities and Fortune 100 companies.
