About the Role
Build the data backbone for Resmed’s most strategic accounts.
As Senior Business Intelligence Engineer, Stategic Accounts, you will build and run the data foundation, dashboards and IBP data feed for the Top 10 EMEA Strategic Accounts — the single source of truth on which the Intelligence, IBP & Value Lead, the EMEA Strategic Account Manager and the clusters all depend. This is the keystone technical capability of the SAM function; it is staffed permanently and in-house because it cannot be borrowed from Sales Operations or contracted out. The Lead specifies what and why; this role owns how.
What You'll Do
- Data sourcing and integration. Build pipelines from cluster CRM, ERP, order-billing and pricing systems (and device-adherence data where used) into a common layer, reconciling differing system instances, currencies, fiscal calendars and product / customer codes.
- Account master and entity resolution. Implement the governed Top-10 account hierarchy, survivorship rules and M&A re-parenting, per the Lead’s business rules.
- Data model. Build and maintain the dimensional single source of truth — fact tables (revenue, units, resupply, pipeline, contracts) across account-hierarchy, product (mask / device), cluster, time and currency dimensions.
- Metrics. Implement and validate the measures specified by the Lead (share of wallet, resupply / churn, baseline vs. ambition, gap-to-plan, forecast accuracy / bias, price realisation, contract compliance).
- Data quality, security and lineage. Maintain data-quality monitoring, row-level security, GDPR controls on any adherence data, and audit / lineage so numbers hold up in the CMR and MBR.
- Dashboards. Build internal strategic-account views and customer-facing performance dashboards, including external-sharing capability with InfoSec and legal sign-off.
- IBP data feed. Build the extract that maps the account demand plan and assumptions into the IBP structure as a reconciliation dimension, supporting the monthly cycle.
- Run and maintain. Own ongoing monitoring, refresh, change requests, new-account onboarding and hierarchy updates. As the build matures, the lighter run may transfer to Sales Operations.
- Boundaries. Does not own metric definitions, hierarchy business rules, customer-exposure judgements or narrative — these sit with the Lead. Does not provide general regional reporting beyond strategic accounts.
What You Bring
- Degree in computer science, data engineering, information systems, analytics or a related field.
- Solid experience as a BI / analytics / data engineer delivering end-to-end: ingestion, modelling and dashboards.
- Strong SQL and data modelling; hands-on expertise with a leading BI tool (e.g. Power BI, Tableau or Qlik).
- Experience integrating multi-source, multi-currency commercial data; entity-resolution / master-data experience an advantage.
- Familiarity with data security and GDPR; experience with external-facing or customer dashboards a plus.
- Experience supporting S&OP / IBP or finance data feeds is desirable.
- An end-to-end builder able to own both the build and the run alone.
- Pragmatic, delivery-focused and comfortable with messy, real-world data.
- Translates business specifications into robust, governed data products.
- Strong attention to data quality and defensibility.
- Collaborative; works cleanly to a specify-then-build model with the Lead.
Why Join Resmed
#LI-EU
Joining us is more than saying “yes” to making the world a healthier place. It’s discovering a career that’s challenging, supportive and inspiring. Where a culture driven by excellence helps you not only meet your goals, but also create new ones. We focus on creating a diverse and inclusive culture, encouraging individual expression in the workplace and thrive on the innovative ideas this generates. If this sounds like the workplace for you, apply now! We commit to respond to every applicant.
Skills Required
- Degree in computer science, data engineering, information systems, analytics, or a related field
- Solid experience delivering end-to-end BI, analytics, or data engineering solutions, including ingestion, modeling, and dashboards
- Strong SQL and data modeling skills
- Hands-on expertise with a leading BI tool such as Power BI, Tableau, or Qlik
- Experience integrating multi-source, multi-currency commercial data
- Experience with entity resolution or master data
- Familiarity with data security and GDPR
- Experience with external-facing or customer dashboards
- Experience supporting S&OP, IBP, or finance data feeds
- Ability to independently own both solution development and ongoing operations
- Pragmatic, delivery-focused approach and comfort working with messy real-world data
- Ability to translate business specifications into robust, governed data products
- Strong attention to data quality and defensibility
- Collaborative working style and ability to operate in a specify-then-build model
ResMed Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about ResMed and has not been reviewed or approved by ResMed.
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Strong & Reliable Incentives — Bonuses are considered a meaningful component of total compensation and are paid regularly. Annual payouts and performance incentives are frequently highlighted alongside base pay.
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Healthcare Strength — Health coverage is described as comprehensive, including medical, dental, and vision plans that are viewed favorably. Wellbeing resources and flexibility around care reinforce the overall strength of the offering.
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Equity Value & Accessibility — An employee stock purchase plan is broadly available and regarded as a valuable ownership benefit. Equity elements are positioned as accessible parts of total rewards across many roles.
ResMed Insights
What We Do
ResMed provides medical equipment for treating, diagnosing, and managing sleep-disordered breathing and other respiratory disorders.
