About Us:
We love going to work and think you should too. Our team is dedicated to trust, customer obsession, agility, and striving to be better everyday. These values serve as the foundation of our culture, guiding our actions and driving us towards excellence. We foster a culture of performance and recognition, allowing us to transform growth as we enable our employees to do the best work of their careers.
This role is open to candidates based in or near Austin, TX. Our Austin office is based in the vibrant San Jacinto Center downtown with breathtaking views of Lady Bird Lake. At LogicMonitor, we hire within our Centers of Energy—vibrant locations where our teams connect, collaborate, and innovate.
To learn more about life at LogicMonitor, check out our Careers Page.
What You'll Do:
LM Envision, LogicMonitor's leading hybrid observability platform powered by AI, helps modern enterprises gain operational visibility into and predictability across their IT stacks, so they can continue to deliver extraordinary employee and customer experiences. LogicMonitor has a layered approach to intelligence, where AI and Machine Learning is baked into every facet of the LM Envision platform to help IT teams improve efficiency, minimize alert fatigue, proactively predict trends, and maximize enterprise growth and transformation.
Our customers love LogicMonitor's ability to bring cloud and traditional IT together into one view, as seen in minimal churn rates, expansion business, and exciting new customer references. In fact, LogicMonitor has received the highest Net Promoter Score of any IT Infrastructure Management provider. LogicMonitor also boasts high employee satisfaction. We have been certified as a Great Place To Work®, and named one of BuiltIn's Best Places to Work for the seventh year in a row!
We are seeking a Senior Benefits Specialist to administer and optimize our U.S. benefits and leave programs, while supporting global initiatives within the broader Total Rewards team. With a focus on employee engagement, retention, and compliance, you’ll contribute directly to strengthening LogicMonitor’s total rewards strategy in alignment with departmental goals and the company’s V2M2 vision.
If you're passionate about delivering impactful employee experiences and optimizing benefits programs in a dynamic, people-focused environment, this is your opportunity to make a meaningful difference.
- Manage LogicMonitor’s U.S. benefits program and support global benefits initiatives in partnership with regional stakeholders.
- Serve as the primary point of contact for employee benefits inquiries, ensuring timely and accurate support.
- Partner with external benefits brokers and act as a liaison between brokers, the HR Ops team, and benefits carriers.
- Identify and recommend operational improvements and cost-saving opportunities across all benefit-related programs.
- Provide ongoing research and benchmarking to keep benefits programs competitive and aligned with market trends.
- Lead U.S. Open Enrollment, including planning, strategy, messaging, system configuration, materials creation, and delivery of employee presentations.
- Manage LogicMonitor’s leave of absence programs, ensuring legal compliance with state, federal, and international labor laws.
- Manage all benefits compliance requirements, including mandatory postings, 5500 filings, ACA reporting, PCORI fees, and other regulatory filings.
- Partner with payroll on mandatory government ACA reporting
- Partner with payroll and the 401(k) broker to educate employees on retirement planning and financial wellness.
- Lead employee and manager education on LogicMonitor’s Total Rewards package, promoting a clear understanding of available benefits.
- Serve as the Workday expert, providing guidance and support to employees on benefits and absences
- Generate reports for billing allocations, benefit reconciliations, and other ad hoc needs
- Bachelor’s degree preferred; equivalent experience in Human Resources or Benefits Administration will be considered.
- 4+ years of experience in employee benefits administration—including wellness, leave, and retirement programs—with a primary focus on U.S. benefits; exposure to global benefits is a plus.
- Experience collaborating with internal stakeholders and external vendors in a fast-paced HR environment.
- Metrics- and results-driven, with a high level of integrity, confidentiality, and accountability.
- Strong interpersonal skills and a customer-focused approach; comfortable engaging with employees at all levels of the organization.
- Workday experience preferred.
- Ability to manage detailed tasks while effectively prioritizing deadlines in a fast-paced environment.
- Extensive understanding of benefits regulations, including FMLA, ADA, HIPAA, and IRS retirement plan limits.
- Experience leveraging AI tools to enhance productivity, drive innovation, or support problem-solving.
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Anticipated Application Close Date: 08/04/2025
LogicMonitor is an Equal Opportunity Employer
At LogicMonitor, we believe that innovation thrives when every voice is heard and each individual is empowered to bring their unique perspective. We’re committed to creating a workplace where diversity is celebrated, and all employees feel inspired and supported to contribute their best.
For us, equal opportunity means fostering a truly inclusive culture where everyone has the chance to grow and succeed. We don’t just open doors; we invite you to step through and be part of something bigger. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
#LI-JP1 #LI-Hybrid #BI-HybridLogicMonitor is dedicated to fostering a culture of transparency and fairness, including our commitment to pay transparency. We provide the base salary ranges for all positions posted within the United States.
Compensation packages at LogicMonitor for eligible roles include base salary, a variable plan depending on role, along with comprehensive benefits. The range displayed on each job posting reflects the minimum and maximum base salary target for new hires in the position, determined by work location and additional factors, including job-related skills, experience, interview performance, and relevant education or training. LogicMonitor employees in eligible roles are also granted equity based compensation, subject to Board of Director approval. As part of our holistic compensation philosophy, your package will also include, but is not limited to: Comprehensive health, dental and vision coverage, generous parental leave policies, access to our Employee Assistance Program and various Wellness programs, a 401K with company matching, a learning and development stipend, and an unlimited vacation policy. For more information on our benefits, see our careers page.
Our goal is to ensure an accessible and inclusive experience for every candidate.
If you need a reasonable accommodation during the application or interview process under applicable local law, please submit a request via this Accommodation Request Form.
Know your rights: workplace discrimination is illegal. Please click here to review LogicMonitor’s U.S. Pay Transparency Nondiscrimination Provision.
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What We Do
LogicMonitor® offers hybrid observability powered by AI. The company’s SaaS-based platform, LM Envision, enables observability across on-prem and multi-cloud environments. We provide IT and business teams operational visibility and predictability across their technologies and applications to focus less on troubleshooting and more on delivering extraordinary employee and customer experiences. For more information, visit www.logicmonitor.com.
Why Work With Us
We love going to work and think you should too. We are customer-obsessed, work as one agile team, and strive to be better every day while building trust. These are our core values. So it's no surprise that we work hard and genuinely have fun working with each other as we expand our global presence and achieve record-breaking success.
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LogicMonitor Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
We call our offices Centers of Energy, because they’re where we accelerate work, spark creativity, and ignite our culture of connection and celebration. Our teams coordinate their time in Centers of Energy to reflect how they work best.
