Lemonade transformed insurance by replacing legacy processes with automation and machine learning. On the Growth Platform team, you will architect and build a brand-new growth engine: an event-driven platform that ingests customer signals from across our ecosystem to power intelligent decision-making across all customer touchpoints.
You'll have full architectural ownership of the services and data pipelines that evaluate user context, trigger outreach, and directly influence company growth.
We believe three things matter for every role at Lemonade: drive to push through challenges, efficiency that keeps standards high while moving fast, and adaptability that lets you pivot with data and AI insights. These aren't buzzwords, they're how we actually work.
Our AI-first approach isn't just a tagline either. We're building the future of insurance with AI at the center, and we need people who are genuinely excited to learn and grow alongside these tools.
In this role you'llArchitect, build, and scale backend services that ingest and unify customer data from multiple sources into actionable signals for personalization, recommendations, and lifecycle journeys.
Design the decision engines and business logic that orchestrate outreach across communication channels, integrating experimentation frameworks and machine learning models.
Partner with product, data, and machine learning colleagues to turn customer insight into features people actually use.
Own your services end to end, from code quality and performance to reliability after launch.
Spot gaps in how we serve customers and drive the fix yourself.
Drive engineering excellence - Mentor engineers and help shape the engineering roadmap of the team as the team grows.
7+ years building production backend systems that run at scale.
A track record of taking a problem from definition to a shipped, running solution with little day-to-day direction.
Hands-on experience with at least one modern backend language, plus proof you pick up new stacks and tools quickly.
A product mindset: you can explain why your work matters to customers and to the business.
A BSc in Computer Science, Mathematics, or equivalent experience.
Ready to work in an office environment most days of the week
Bonus points for
TypeScript and NestJS, customer lifecycle or CRM data, recommendation systems or experimentation platforms, or open-source contributions.
Experience with customer lifecycle systems, customer data platforms (CDP), or dynamic experimentation frameworks.
Experience integrating machine learning model outputs or predictive scores into backend workflows.
Active contributions to open-source software.
Skills Required
- 7+ years building production backend systems at scale
- Experience taking problems from definition through deployment with minimal day-to-day direction
- Hands-on experience with at least one modern backend programming language
- Ability to learn new technology stacks and tools quickly
- Product mindset and ability to connect technical work to customer and business outcomes
- Bachelor of Science in Computer Science, Mathematics, or equivalent experience
- Willingness to work in an office environment most days of the week
- TypeScript and NestJS experience
- Customer lifecycle or CRM data experience
- Recommendation systems or experimentation platform experience
- Open-source contributions
- Customer lifecycle systems or customer data platform experience
- Experience integrating machine learning model outputs or predictive scores into backend workflows
Lemonade Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Lemonade and has not been reviewed or approved by Lemonade.
-
Healthcare Strength — Cigna-administered medical plans provide multiple options (EPO/OAP/OAPIN/HDHP) alongside dental, vision, prescription coverage, disability, and life/AD&D. 2026 plan materials and state notices indicate broad essential health benefits with mainstream networks.
-
Retirement Support — A tiered 401(k) match structure is documented, offering meaningful employer contributions when employees save. This complements equity grants/RSUs that are commonly included in total rewards.
-
Leave & Time Off Breadth — Employee-reported baselines around defined PTO and company holidays, plus flexible sick time, position time off as a strength. Parental leave is frequently described as generous for the U.S. context, though candidates should confirm current specifics.
Lemonade Insights
What We Do
Our mission is simple: Create the world’s most loved insurance through technology and social impact. As a certified Public Benefit Corporation and B-Corp, Lemonade is constantly challenging how the insurance industry does business. We’re creating an experience that is fast, affordable, and hassle-free across renters, homeowners, pet, life and car insurance. And through our annual Giveback program, in which leftover premiums are donated to charities our customers choose, we’ve donated nearly $5 million to a variety of organizations in need.
Why Work With Us
We’ve set out to make insurance loveable, fast, simple, and socially impactful - words that aren’t often associated with this industry. We’re a Certified B-corp, the only US insurance company to never invest in polluting industries, and our annual Giveback program has donated nearly $5 million globally to nonprofits in need.
Gallery
.png){kind=logo}
