Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide.
Living our values everyday results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together. We celebrate diversity and foster an inclusive environment, empowering our employees to be their authentic selves.
As a Sr. Backend Engineer, Data Platform , you will be a key player in our team, responsible for the design, development, and maintenance of our data systems. As a core member of our data team, you will own and maintain the data platform that supports all our analytics-based solutions.
Responsibilities:
- Design, construct, test, and maintain highly scalable data management systems.
- Ensure systems meet business requirements and industry practices.
- Integrate new data management technologies and software engineering tools into existing structures.
- Work with messaging systems and data pipelines.
- Employ a variety of technologies and tools to marry systems together.
- Drive the improvements on data reliability, efficiency, and quality.
Qualifications:
- 5+ years of software engineering experience.
- Degree in Computer Science, IT, or similar field; a Master’s is a plus.
- Understanding of general data engineering and distributed system principles.
- Solid background working in a SDLC with a standard programming language (e.g. Java, Python).
- Proficient in implementing APIs and writing automated tests.
- Expertise in cloud data services, streaming technologies and handling large data sets.
- Experience with messaging systems and data pipelines.
- Prior experience in developing new features and debugging complex issues with minimal supervision.
Nice-to-have:
- Familiarity with Apache Kafka, Google BigQuery, PubSub, and the GCP ecosystem.
- Experience in data mining, data cleaning, and data management.
- Previous experience in the Contact Center industry.
Benefits:
- Five9 Shares
- Bonus Scheme
- 10% Flex Benefits
- Meal Allowance
- Medical Insurance
- Life Insurance
- 25 day Annual Leave + Public Holidays
#LI-RS1 #LI-Hybrid
Five9 embraces diversity and is committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better we are. Five9 is an equal opportunity employer.
Our headquarters are located in the San Francisco Bay Area with global hubs in the United Kingdom, Germany, Philippines, Portugal, and Australia.
View our privacy policy, including our privacy notice to California residents here: https://www.five9.com/pt-pt/legal.
Note: Five9 will never request that an applicant send money as a prerequisite for commencing employment with Five9.
Top Skills
What We Do
Five9 is an industry-leading provider of cloud contact center solutions, bringing the power of cloud innovation to more than 2,000 customers worldwide and facilitating billions of customer engagements annually. The Five9 Intelligent Cloud Contact Center provides digital engagement, analytics, workflow automation, workforce optimization, and practical AI to help customers reimagine their customer experience. Designed to be reliable, secure, compliant, and scalable, the Five9 platform helps increase agent and supervisor productivity, connects the contact center to the business, and ultimately deliver tangible business results including increased revenue and enhanced customer trust and loyalty
