NeoWork is looking for a Senior Back-end Engineer with strong technical fundamentals and a passion for building reliable, well-tested systems. In this role, you’ll be working on tool-use functionality, including analyzing transcripts, debugging issues, and ensuring systems are robust and reliable. You’ll collaborate with contract engineers and internal stakeholders, helping drive technical quality across projects.
Key Responsibilities
- Analyze tool-use transcripts to identify where models fail or tools break.
- Debug and confirm functionality by directly interacting with an MCP server.
- Write clear and detailed technical documentation for processes and findings.
- Build and maintain robust test suites to ensure high-quality code changes.
- Collaborate with other engineers and contract contributors to support technical QA and debugging.
Requirements
- 3+ years of software engineering experience (open to strong candidates with less).
- Familiarity with Go, Python, TypeScript, or similar modern back-end stacks.
- Strong background in building and maintaining test frameworks.
- Excellent technical writing and communication skills, with the ability to create clear documentation.
- Analytical and proactive problem-solver who can spot issues from data and propose solutions.
Benefits
- We offer health insurance for contractors
- Holiday Extra Pay
- The work hours generally align with standard business hours in the US, with some potential flexibility depending on the client's needs.
- This is a 100% home-based position
- We prioritize the mental health of our team members and offer mental health days to support their well-being.
- In addition to the base salary, performance-based incentives are provided.
- There is an annual review and appraisal process in place.
- There are ample opportunities for professional growth and advancement within the company.
Top Skills
What We Do
NeoWork is an operations and animation agency that fully embraces the new method of work. We are reimagining the BPO industry with a remote-first culture and an à la carte menu of services to fit your unique needs. NeoWork specializes in working with early-stage startups to quickly define and build out operations processes to help our clients scale quickly.








