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At New Era, you'll join a team-oriented culture that prioritizes your personal and professional development. Work alongside industry-certified experts, access continuous training, and enjoy competitive benefits. Guided by our core attributes — putting people first, embracing continuous learning, and thriving through collaboration and inclusion — we nurture our people to deliver exceptional customer service.
If you want to make an impact in a supportive, growth-oriented environment, New Era is the place for you. Apply today and help us shape the future of work—together
Role Overview
We are seeking a senior-level Azure Data Platform Engineer with deep expertise in Azure SQL Managed Instance, Azure Data Factory (ADF), and enterprise database administration. This individual will play a hands-on leadership role in managing, troubleshooting, and driving data platform reliability and performance across a complex client environment.
This is not a passive support role. The ideal candidate is someone who will step in, take ownership of data pipelines and database operations, and proactively identify and resolve issues—often in high-pressure or ambiguous situations with demanding stakeholders.
This role is best suited for a practitioner who can balance deep technical execution with client engagement, operate across vendor ecosystems, and lead critical data loading and platform operations end-to-end.
Engagement Focus
- Long-term contract supporting a mission-critical data platform
- Emphasis on stability, performance improvement, and operational ownership
- Requires a resource who can operate independently and lead through ambiguity
- Not advisory—this is a hands-on execution and delivery role
Key Responsibilities
Azure SQL Platform Administration & Optimization
- Administer and manage Azure SQL Managed Instance and Azure SQL databases in production environments
- Perform database performance tuning, including indexing strategies, query plan analysis, and workload optimization
- Diagnose and resolve locking, blocking, and concurrency issues
- Implement and manage database security, user access, and role-based permissions
- Ensure robust backup, recovery, and high availability practices
Data Factory (ADF) Engineering & Operations
- Design, build, and maintain ADF pipelines for batch and incremental data loading
- Administer ADF environments, including monitoring, scheduling, and failure handling
- Troubleshoot pipeline failures, integration issues, and performance bottlenecks
- Analyze execution logs and metrics to identify systemic issues in data processing workflows
- Ensure pipelines are resilient, scalable, and operationally supportable
Data Load Process Ownership
- Take end-to-end ownership of data loading processes, from ingestion through validation
- Lead efforts to stabilize, standardize, and improve existing pipelines
- Identify root causes of failures and implement durable, repeatable fixes
- Coordinate across teams to ensure data availability and integrity
- Establish and enforce monitoring, alerting, and operational discipline
Automation & Scripting
- Develop and maintain automation using Python and/or PowerShell
- Automate operational workflows such as environment validation, monitoring, and remediation
- Reduce manual intervention through repeatable scripting solutions
Azure Infrastructure & DevOps Integration
- Work within Azure environments to support infrastructure dependencies impacting data workloads
- Utilize Azure DevOps (ADO) for:
- Managing database schema changes
- Versioning and promoting ADF pipelines
- Contribute to CI/CD practices for data platform deployments
Delivery & Stakeholder Engagement
- Work directly with client stakeholders, internal teams, and third-party vendors
- Operate effectively in environments with unclear ownership, legacy systems, or process gaps
- Communicate clearly around issues, risks, and remediation strategies
- Demonstrate a willingness to take initiative, assume ownership, and drive outcomes
Required Qualifications
- 7+ years of experience in database administration, data engineering, or data platform operations
- Deep hands-on expertise with:
- Azure SQL Managed Instance / Azure SQL Database
- Azure Data Factory (pipeline development and administration)
- Strong experience in SQL query optimization and performance tuning
- Proven ability to diagnose and resolve:
- Locking/blocking issues
- Data pipeline failures
- Performance bottlenecks
- Experience managing database user access and security administration
- Hands-on experience with Python and/or PowerShell scripting
- Experience with Azure DevOps (ADO) for managing code and deployments
- Strong analytical skills with the ability to interpret logs and debug data processes
- Ability to work independently in complex, high-pressure environments
Preferred Qualifications
- Experience supporting large-scale or high-volume data environments
- Exposure to multi-vendor or hybrid data ecosystems
- Familiarity with broader Azure services supporting enterprise data platforms
- Prior experience in client-facing or consulting roles
- Experience stabilizing or inheriting underperforming data environments
What Success Looks Like
- Data pipelines run reliably with minimal disruption
- Database performance issues are identified early and resolved quickly
- Data load processes are owned, documented, and continuously improving
- Stakeholders gain confidence in the platform and its stability
- The environment shifts from reactive issue management to proactive control
- The individual becomes the go-to resource for platform reliability and execution
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Skills Required
- 7+ years of experience in database administration, data engineering, or data platform operations
- Hands-on expertise with Azure SQL Managed Instance / Azure SQL Database
- Hands-on expertise with Azure Data Factory
- Strong experience in SQL query optimization and performance tuning
- Experience managing database user access and security administration
- Experience with Python and/or PowerShell scripting
- Experience with Azure DevOps (ADO) for managing code and deployments
New Era Technology Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about New Era Technology and has not been reviewed or approved by New Era Technology.
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Leave & Time Off Breadth — Time off is positioned as generous, with multiple sources pointing to roughly four weeks of PTO up front or ~28–29 days including company holidays in some U.S. roles. Time away is also described as straightforward to use and sometimes viewed as a meaningful offset to weaker cash compensation.
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Strong & Reliable Incentives — Earnings upside appears stronger in certain sales and account roles where on‑target earnings can be attractive when performance is high. Variable pay can materially lift total compensation in these roles relative to positions with mostly fixed pay.
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Flexible Benefits — Flexible work arrangements such as remote and hybrid options are commonly highlighted as part of the overall rewards experience. Flexible Spending Accounts (e.g., medical, dependent care, commuter transit) are also referenced as available in at least some contexts.
New Era Technology Insights
What We Do
New Era Technology is a global managed technology service provider. New Era serves as a trusted adviser to more than 14,500 customers worldwide. Customers rely on New Era’s seamless blend of solutions that securely connect people, places, and information in a rapidly changing digital world. New Era has offices in the Americas, the United Kingdom, APAC, and Europe. New Era provides solutions and services to diverse industries including Global Enterprise, Banking & Finance, Smart Buildings & IoT, Healthcare, Education, and Government. Solutions and Services: • Collaboration & Unified Communications • Data Networking • Digital Transformation • SecureBlu Security Services • CloudBlu Cloud Services • Physical Security & Life Safety • Managed Services • Professional Services
