Senior AWS Operations Engineer

JOB DESCRIPTION   

• Manage Linux and/or Windows servers across AWS (EC2, ECS/EKS nodes, hybrid 
environments). 
• Perform OS-level configuration, hardening, troubleshooting, and optimization. 
• Handle OS lifecycle tasks including provisioning, upgrading, and decommissioning. 
• Maintain AMIs, golden images, or OS baselines for consistent deployments. 
• Manage OS patching using AWS Systems Manager (SSM Patch Manager), Automation 
Runbooks, or third-party tools. 
• Schedule, test, and deploy patches to minimize downtime and ensure compliance. 
• Remediate vulnerabilities identified by security scans (Inspector, Tenable, Qualys, 
etc.). 
• Maintain compliance with internal security baselines and regulatory frameworks. 
• Manage AWS backup and perform daily backup and restoration on required basis. 
• Monitor system health, performance, and capacity using CloudWatch, CloudTrail, 
SSM, and other tools. 
• Troubleshoot EC2-level issues involving CPU/memory utilization, disk/IO, networking, 
and OS processes. 
• Manage EBS volumes, snapshots, filesystem integrity, userdata scripts, and boot-level 
issues. 
• Support routine operational tasks for multi-account AWS environments 
• Collaborate with DevOps, cloud engineering, and security teams for system 
improvements. 
• Conduct root cause analysis (RCA) and implement preventive measures. 
• Handle log management at OS level (CloudWatch Agent / SSM Agent / OS syslogs). 
• Knowledge in ticketing tools like ServiceNow and Jira.

Responsibilities

OPERATIONS-SPECIFIC DUTIES  

 
• Strong troubleshooting and analytical skills in Windows, Linux, AWS. 
• Ability to manage multiple priorities in a fast-paced environment. 
• Good documentation habits and communication skills. 
• Attention to detail and a proactive operational mindset.  
• Monitor system performance and identify downtimes along with underlying causes   

Qualifications

SKILLS  

  
• Require 7-12 years of technology experience.   
• At least 5-7 years of experience in AWS Cloud Operations with large multinational 
organisations.   
• Strong hands-on experience with AWS services (EC2, SSM, VPC, IAM, CloudWatch). 
• Expertise in OS patching, configuration management, and hardening. 
• Familiarity with scripting (Bash, PowerShell, Python). 
• Experience troubleshooting system performance, networking, and logs. 
• Strong understanding of cloud operations and ITIL/operational best practices. 
• Proficiency in scripting languages such as Python, Bash, or PowerShell   
• AWS certifications (e.g., AWS SysOps Administrator – Associate) are highly desirable   
• Having a Windows Server Hybrid Administrator Associate certification or Red Hat 
Certified System Administrator is beneficial.

About UsHapag-Lloyd is one of the world’s leading liner shipping companies, connecting businesses and people across more than 600 ports worldwide. With a fleet of over 300 modern container ships and a vessel capacity of 2.5 million TEU, we keep global trade moving reliably every day.
Our global network spans 140 countries, 400 offices, and a growing portfolio of terminal and infrastructure investments. This scale enables us to deliver consistent, high‑quality service across continents and to support our customers in even the most complex supply chains.
When you join us, you become part of more than 18,000 colleagues working across borders, functions, and cultures, to not only to deliver quality for our customers, but to create innovation and opportunities across roles, regions, and perspectives.
We believe that every exploration is a chance to grow, and every port is a place to belong. About the Team
Technology center in Chennai
Welcome to Hapag-Lloyd Technology Center Chennai: Where Innovation Thrives

Hapag-Lloyd Technology Center Chennai, located in the Chennai World Trade Center, is more than just a captive center; it's a beacon of technological innovation. Hand in hand, with two other Hapag-Lloyd IT Hubs in Hamburg (Germany) and Gdansk (Poland), we are ushering in a new era of IT excellence.

Hapag Lloyd Technology Center was opened on June 1st, 2023, with a goal to rapidly expand, envisioning a team of 400+ experts in the coming years.

HLTC Leaders of Innovation
Leading HLTC Chennai are Balamurugan Palanivelu (CEO), Balaji Ramamoorthy (CTO), Vaishali Shetty (CHRO), and Sameer Saxena (CFO).

At Hapag-Lloyd Technology Center, our team is in constant expansion mode. Join us as we continue to grow and innovate! Your expertise can play a vital role in our dynamic and evolving environment.

Global Excellence in IT – Trusted Partner to Grow Your Career
Our Global ONE IT operates across three strategic hubs worldwide: Germany, Poland, and India. Together, we are dedicated to perfecting Hapag-Lloyd's IT solutions. With nearly 200 years in the business, innovation has always been in our DNA.

Our enduring presence makes us a reliable employer for those seeking a workplace that successfully adapts to a changing world, embracing ecological trends and innovation. At Hapag-Lloyd, your work is not only engaging but also has a real impact on our reality.

As we continue to evolve and enhance our market position, we are actively seeking the best IT experts to bring their diverse perspectives to our team.

Join us and be part of a team that is driving innovation, ecological responsibility, and excellence in IT. Your career will thrive with us!
https://www.hapag-lloyd.com/en/company/career/working-in-tech/our-offices/office-chen.html

Perks and Benefits at HLTC :

• Recreation: Play area with PS5, Table Tennis, Foosball, Carrom, and Chess
• Financial & Health: Provident Fund, Gratuity, Performance Bonus, Medical Insurance, Leave Travel Allowance
• Work-Life Balance: Hybrid model after 3 months based on Manager's approval (3 days in office, 2 days WFH), Generous Leave Policies
• Facilities: Car/Bike Parking, Food Court, Modern Office Environment
• Professional Development: HL Academy - Training Programs, Career Growth Opportunities, Employee Referral Policy,IJP.