Senior AWS DevOps Engineer

Taxback International is a leading global VAT solutions provider. Our integrated technology streamlines the processes of global VAT compliance, recovery & payment for Enterprise and Medium sized businesses worldwide.

Taxback International is part of CluneTech, a suite of companies providing cutting-edge solutions that simplify global business. We have been recognised as a Great Place to Work for 9 consecutive years, a “Best Workplace for Women” for the past 5 years and most recently, we were delighted to be recognised as a “Best Workplace in Tech” for the accreditation’s second year.

Our global footprint encompasses 35 offices worldwide and we do business across 100 countries on a daily basis. In Bulgaria alone, we have 850 + employees across our offices in Varna, Veliko Tarnovo and Shumen and we’re continuing to grow!

The AWS DevOps Engineer is a dedicated leader in supporting business-critical applications and services. The role involves a combination of database administration, software engineering, architecture, cloud infrastructure, and database design, management, and optimization. The AWS DevOps Engineer is critical for ensuring the reliability, performance, and security of cloud-based applications and services. You are responsible not only for designing, implementing, and maintaining cloud-based databases, but also for network segmentation, compliance, better high availability and disaster recovery, inventory & license management, risk assessment, and governance.

By joining a leading high-performance Fintech product organization, AWS DBE approach on deliverables will require a focus more on applications and less on platforms. Security & standards compliance driven-mindset will be sought in every aspect of the role delivery.

Teamwork and an ability to contribute as part of a group is of essential importance and critical to role progression. DBE leadership skills will be instrumental in promoting team collaboration & preventing siloed work, often seen by enforcing separation of duties through roles or departmental function, effectively acting as a "glue" across various technology teams.

Reporting into Head of Cloud Operations, senior DBE role is an integral part of Taxback International AWS Platforms, Database & Linux Applications team, operating in close collaboration with Software Development Leads, Heads of Technology and C-level executives representing the company.

What you will be doing:

• Establish, oversee and enforce compliance to Database management standards, associated with configuration management, provisioning/decommissioning, access control, maintenance, backup function, monitoring, high availability, elasticity and BCP/Disaster recovery
• Adopt new technology and continuously Improve systems, their interoperation, dependencies and established processes around the same
• Acquire new skill set continuously to gain new insight and improve all aspects of service delivery
• Oversee and manage effectively all aspects of Relational and Non-relational Databases supporting Application function across all product environments
• Operate seamlessly without hesitation in mission-critical Production environments
• Create and Maintain Documentation, including diagrams availing of adopted Atlassian products
• Produce monthly Management Reports
• Apply Automation in avery aspect of the role delivery to lower all risk associated with manual action
• Conduct Root cause Incident Analysis, propose and implement resolution
• Responsibility for data Models and data design across the business, while operating closely with Heads of Development and bringing in improvements recurringly 
• Configure and maintain database servers and processes, monitoring of system health and alerting
• Conduct capacity and availability planning, to ensure high performance and dynamic scalability
• Plan and Conduct scheduled maintenances, apply release hotfixes inside and outside office hours on a need to basis
• Conduct Query plan analysis and improve transactional throughput performance, while working in close collaboration with Heads of Development
• Support the organization strategic and tactical planning & Present on planning, articulating approach clearly

The skills that you have:

• Broad insight and experience in High-performance transactional throughput Data Model Application Architectures
• Mindset focused on Security and standards compliance
• Hands-on Experience in building and supporting Enterprise grade, Elastic Production environments
• Expertise in deploying and managing HA PostgreSQL based workloads on-premise /or alternative ex. Maria DB/
• Hybrid Cloud and Database workload migration experience
• Cross Database engine migration experience is highly preferable /Microsoft TSQL - PostgreSQL/
• Cloud native Database service experience in mission critical production environments /AWS, GCP or Azure based/
• Data Analytics, Data Lake, Data Warehouse or similar product experience
• Database Partitioning, Data Tiering and Clusterization
• IaC Automation technologies
• SAP Cloud experience considered a plus
• SQL Development background
• Python, Perl, Bash/KSH/AWS CLI scripting experience

Education & Certification requirements

• Bachelor’s Degree in Computer Science/Engineering
• 12+ years of professional experience
• PostgreSQL, MariaDB or Microsoft SQL Server technologies
• AWS Certified Database - Specialty, Amazon AWS Solutions Architect or similar

At Taxback International, We are a community of like-minded individuals committed to excellence in everything we do. We create an innovative, collaborative, and supportive workplace that allows our brilliant people to unleash their potential.

Recognised as a both a Great Place to Work and Deloitte Best Managed Company, we believe that recognition goes much deeper than just financial rewards. Therefore, in addition to a competitive salary, we also offer an exclusive benefits package that includes:

• Flexible Working Policy with a combination of remote and office working
• Multisport Cards
• 22 Annual Leave Days for all employees plus additional days with length of service
• Lifework days: ½ day each quarter to get your life work done
• Additional Health Insurance including dental and vision care
• Team Buildings & Parties
• Life Insurance
• Refer a Friend Bonus
• Discounts across various stores, theatres, restaurants
• Employee-led CSR Programme, CluneTech Cares, with one paid Volunteer Day per year
• CluneTech Life – corporate wellness program
• Monthly Food Vuchers
• Company Paid Trainings & Learning Accounts
• #OneTeam Awards and Annual Employee of the Year Awards
• Milestone Recognition Program
• Free Sports: Football, Tennis, Volleyball
• Employee Assistance Program
• Meeting Free Days – a specific no meeting day where we encourage no meetings so you (and your team) can focus on getting things done!
• Compassionate Leave: up to 4 weeks paid leave for the loss of a loved one
• Compassionate Leave for pets: up to 2 days
• 5 days company-paid Miscarriage / Pregnancy Loss Leave (applicable for partner also)

We would like to thank you for your interest in this role. Please note that only shortlisted applicants will be contacted for an interview.

At Taxback International, we’re proud to be an equal opportunities employer. Qualified applicants will be considered without discrimination on the basis of gender, marital status, family status, sexual orientation, religion, age, disability and race. This position is also suitable for individuals with permanent impairments (with ≥50% incapacity) who have no medical preventatives to be employed.

Please note that when applying for a position with CluneTech, you voluntarily submit your personal data. This data will be processed for the following purposes: selection of candidates for this position; selection of candidates for future positions occurring within the next 6 months, unless you explicitly state your disagreement; connecting with candidates in connection with the objectives of labor market selection and research; signing an employment or other type of contract. Personal data provided for these purposes will be retained for up to 6 months. You have the right to request the deletion, correction or blocking of personal data.