Senior QA Automation Engineer
Status: Full-time
Reports To: Manager
Location: Mumbai, IN
Work Hours: Monday – Friday, 11:00 AM – 8:00 PM
Position Summary
Decisions + ProcessMaker are rapidly growing, private-equity-backed technology companies that provide a unified workflow and rules platform for business process automation (BPA). Trusted by Fortune 500 firms and SMBs globally, we enable organizations to simplify operations, enhance efficiency, and achieve measurable results—without requiring technical expertise.
As a Senior QA Automation Engineer, you will lead the quality strategy for the Decisions platform. You will design, develop, and maintain robust automation frameworks, ensure comprehensive test coverage across enterprise-level systems, and mentor junior QA engineers. Partnering with cross-functional teams—including Product Management, Product Engineering, and Release Management—you will drive testing best practices, accelerate release readiness, and ensure the delivery of high-quality, scalable software solutions.
Key Responsibilities
Automation Strategy & Leadership
- Define, implement, and scale QA automation frameworks, tools, and processes across multiple products and platform versions.
- Promote an automation-first testing culture by reducing manual testing effort and increasing automated coverage.
- Mentor QA engineers by providing technical guidance and reviewing automation code.
Test Design & Execution
- Develop, maintain, and execute automated test suites using C# and Playwright.
- Ensure thorough test coverage for UI, API, integration, and performance testing.
- Perform root cause analysis for complex defects and collaborate with developers on resolutions.
Cross-Functional Collaboration
- Work with Product Owners, Product Engineering, and Release Managers to define acceptance criteria, test strategies, and release quality gates.
- Provide leadership with test reports, KPIs, and release readiness metrics.
- Collaborate with DevOps teams to integrate automated tests into CI/CD pipelines (e.g., Jenkins).
Continuous Improvement
- Introduce best practices, tools, and emerging QA technologies to enhance efficiency and quality.
- Advocate for exceptional user experience and end-to-end platform reliability.
- Identify risks proactively and recommend solutions to leadership.
Requirements
- Bachelor’s degree in Computer Science, Information Systems, Engineering, or related field.
- 5–8 years of experience in Software QA, with at least 3 years focused on Automation Testing.
- Expertise in C# or Java and modern automation frameworks such as Selenium, Playwright, NUnit.
- Strong knowledge of SDLC, Agile methodologies, CI/CD pipelines, and DevOps practices.
- Experience testing enterprise-scale web applications, APIs (REST/SOAP), and databases (SQL).
- Excellent problem-solving skills, including debugging, networking concepts, and system-level testing.
- Strong written and verbal communication skills for collaborating with global teams.
- Proven experience leading QA automation strategy for enterprise SaaS or workflow automation platforms.
- QA Certifications (e.g., ISTQB, Certified Selenium Professional, or equivalent).
Top Skills
What We Do
Decisions provides a rules-driven, no-code platform, enabling companies to drastically reduce their time to market for their applications. Decisions technology is deployed as the basis of multiple commercial applications in healthcare, life sciences, finance, logistics, and operations software. It is used directly by companies on almost every continent, ranging from mid-size companies to many Fortune 500 corporations.
Decisions provides one no-code platform for all types of business processes. With our no-code visual designer you can deploy fast and empower business users to manage their own processes. There are thousands of features built-in, ready to drag and drop and you’re done! Our rules-driven automation allows you to adapt quickly to price changes, regulations, customer demands and more.
We have seen technology evolve rapidly during the past decade, and the disruption of Covid-19 cannot be understated. Entire industries have been forced to reengineer how they get work done. The chaos caused by the pandemic has shown how ill-prepared many businesses are to adapt to sudden changes. For example, processing paperwork is difficult when employees are remote and paper forms are physically at the office.
Without automation, these processes grind to a halt. Systems and processes that are inflexible and cannot scale break down when people change their behavior all at once. These are just some of the challenges presented by the global pandemic that are accelerating the adoption of automation and digital transformation.
We remain committed to delivering an experience that gives more control and configuration ability to administrators. Specifically, allowing programmers to build things that can be configured by non-programmers in a way that is safe, visible and flexible. This challenge has driven us to create numerous technologies in use today at some of the world's largest and most innovative companies.
