JOB SUMMARY:
This role is as a member of the Audit Event Support program and helps ensure accurate and successful audit events occur not only in those stores assigned but in the overall company, which includes over 54k events annually. This position is a liaison between the audit provider and 7-Eleven store/field members, to resolve event related challenges with urgency. Managing audit results, identifying key drivers of variation and supporting Operations by working with other key departments to resolve inventory activity causing variation is also key in this role.
KEY DUTIES AND RESPONSIBILITIES:
- Provide live support for corporate and franchise operations during audit events
- Provide live support for audit provider partners during audit events
- General oversight of audit program in assigned zones/regions
- SME representative for Asset Protection regarding store inventory audit-related subjects
- Review and provide support for interpretation of audit results
- Management and/or support for special projects and initiatives in Asset Protection/Auditing
EDUCATION AND EXPERIENCE:
EDUCATION: Associates/2 Yr Degree
YEARS OF RELEVANT WORK EXPERIENCE: 5+ years
YEARS OF MANAGEMENT EXPERIENCE: 2+ years
CERTIFICATIONS / LICENSES: Click or tap here to enter certifications/licenses required or preferred.
SPECIFIC KNOWLEDGE AND SKILLS:
- Excellent Customer Service abilities with both internal customers and external business partners
- Ability to handle stressful interactions and de-escalate conflicts
- Intermediate to expert-level knowledge of Microsoft Office, with emphasis on Excel functional knowledge
- Expert-level knowledge in Convenience store inventory audit process/practices and industry
Highly effective time-management skills
If an hourly or salary range is included in this ad it represents the range 7-Eleven in good faith believes is the range of compensation for this role at the time of this posting. The Company may ultimately pay more or less than the posted range. This range is only applicable for jobs to be performed in this state. This range may be modified in the future. No amount is considered to be wages or compensation until such amount is earned, vested, and determinable under the terms and conditions of the applicable policies and plans. The amount and availability of any bonus, commission, long-term incentive compensation, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.
For a general description of all benefits 7-Eleven is offering in the US for the position, please visit this link.
For a general description of all benefits 7-Eleven is offering in Canada for the position, please visit this link.
Top Skills
What We Do
7-Eleven introduced the world to convenience. And in return, the world made us the #1 convenience retailer. It started with a simple idea – give customers what they want, when and where they want it. That was 1927. And what started on a single ice dock in Dallas, Texas, has since grown to more than 70,000 locations in 18 countries around the globe. The idea may have been simple, but it started a retail revolution.
