Job Summary:
The Senior Atlassian / Jira Administrator will administer, configure and continuously improve Algosystems’ Atlassian platform, supporting business, service management and delivery processes across the organization.
What You Will Do:
The role will work closely with business and technology teams to translate operational requirements into effective Jira workflows, automation, reporting and integrations.
Requirements
Job Responsibilities
- Administer, configure and optimize Jira and Jira Service Management (JSM), including projects, workflows, issue types, fields, permissions, SLAs, queues and service portals.
- Translate business and operational requirements into scalable Jira configurations, workflows and automation.
- Design dashboards, reports and KPIs supporting service delivery, operations, projects and management reporting.
- Manage Jira integrations, plugins and applications, including timesheet and reporting solutions.
- Maintain platform governance, standards, access controls, performance and configuration documentation.
- Support users and teams, troubleshoot complex issues and provide guidance, training and best practices.
- Contribute to the administration and evolution of Confluence, ensuring effective integration with Jira and structured knowledge management.
Qualifications and Work Experience
- 5+ years of experience administering and configuring Jira in complex enterprise environments.
- Strong hands-on experience with Jira and Jira Service Management, including workflows, automation, SLAs, permissions, dashboards and reporting.
- Good understanding of ITSM and service delivery processes such as Incident, Request, Change and Problem Management.
- Experience with Jira integrations, APIs and Tempo Timesheets
- Experience with Confluence administration and knowledge management is highly desirable.
- Strong analytical, troubleshooting and requirements-gathering skills.
- Atlassian certifications will be considered an advantage.
- University degree in relevant discipline.
- Good command of English, written and spoken.
Benefits
What We Offer:
- Competitive remuneration package.
- Private medical and life insurance.
- Training and development opportunities within a market-leading, fast growing organization
- Exposure to a multinational environment and global teams.
- A collaborative and inclusive workplace culture focused on innovation and growth.
If you want to be part of one of the top leading software firms in the FinTech industry internationally, we want to hear from you!
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About Profile Software
Profile Software is a leading international software solutions provider with over 30 years of experience in the FinTech industry. With presence in major financial centers across Europe, the Middle East, America, Asia, and Africa, we deliver innovative, scalable, and award-winning solutions to financial institutions worldwide.
Profile Software is listed on the Athens Stock Exchange and continues to grow rapidly, driven by continuous investment in technology and people.
Skills Required
- 5+ years of experience administering and configuring Jira in complex enterprise environments
- Hands-on experience with Jira and Jira Service Management, including workflows, automation, SLAs, permissions, dashboards, and reporting
- Understanding of ITSM and service delivery processes, including Incident, Request, Change, and Problem Management
- Experience with Jira integrations, APIs, and Tempo Timesheets
- Experience with Confluence administration and knowledge management
- Strong analytical, troubleshooting, and requirements-gathering skills
- Atlassian certifications
- University degree in a relevant discipline
- Good command of written and spoken English
What We Do
Founded in 1990, Profile Software is a specialised financial software solutions provider with offices in key financial centers and a presence in 50+ countries across Europe, the Middle East, Asia, Africa and the Americas delivering market-proven solutions to the Investment Management and Banking industries. Profile Software is recognised as an established and trusted partner by international industry-specific advisory firms.
