Senior Atlassian Engineer/Atlassian Help Desk Lead

Posted 4 Days Ago
Be an Early Applicant
2 Locations
In-Office
150K-180K Annually
Senior level
Artificial Intelligence • Cloud • Information Technology • Security • Software
The Role
Administer and optimize Jira and Confluence environments, translate customer requirements into scalable configurations, develop dashboards and reporting, document processes, train users, and lead migration from Atlassian Data Center to Atlassian Government Cloud. The role also leads migration engineers and supports federal customers by improving collaboration, workflows, and operational efficiency.
Summary Generated by Built In
Job Summary & Responsibilities

Everforth ECS is seeking a Senior Atlassian Engineer/Atlassian Help desk lead to work remote.


We are seeking a creative, meticulous, and tenacious Atlassian Engneer to join our team supporting a federal customer. In this role, you will work directly with customers and stakeholders to analyze requirements, design solutions, and implement enhancements across the Atlassian tool suite to improve collaboration, streamline workflows, and support mission delivery. You will serve as an administrator for Jira and Confluence environments—configuring, maintaining, and optimizing the platforms to meet evolving project and organizational needs. The Atlassian Engineer will also help translate business requirements into technical configurations, document system processes, and deliver user training to ensure adoption and effectiveness. This position offers the opportunity to apply both technical expertise and business analysis skills to deliver impactful, scalable solutions that enable teams to operate efficiently in a dynamic federal environment. This opportunity will be assisting Atlassian Datacenter migration to Atlassian Government Cloud (SaaS). This opportunity is to lead a few migration developers/engineers.


Salary Range: $150,000-$180,000

General Description of Benefits 

Preferred Qualifications
  • US Citizen with ability to obtain Public Trust clearance. 
  • A bachelor’s degree in related field or 7 years of relevant experience.
  • 7+ years of experience administering Jira and Confluence for software development and/or operations teams
  • Working knowledge of Agile methodologies such as Scrum or Kanban and how they are implemented within Jira
  • Experience developing dashboards and advanced filters to provide performance metrics and operational insights for leadership
  • Familiarity with forms and reporting design, data modeling, and scalable configuration solutions for large organizations
  • Prior experience supporting customers in a federal consulting or government contracting environment
  • Experience with Atlassian Datacenter migration to SaaS (Atlassian Government Cloud) environment

Skills Required

  • U.S. citizenship and ability to obtain Public Trust clearance
  • Bachelor's degree in a related field or seven years of relevant experience
  • Seven or more years of experience administering Jira and Confluence for software development or operations teams
  • Working knowledge of Agile methodologies, including Scrum or Kanban, and their implementation in Jira
  • Experience developing dashboards and advanced filters for performance metrics and operational insights
  • Familiarity with forms and reporting design, data modeling, and scalable configuration solutions for large organizations
  • Experience supporting customers in a federal consulting or government contracting environment
  • Experience migrating Atlassian Data Center to Atlassian Government Cloud

ECS Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about ECS and has not been reviewed or approved by ECS.

  • Healthcare Strength ECS advertises multiple national-network medical plan options with HSA eligibility alongside dental and vision coverage. Coverage generally begins quickly and is paired with company-paid short- and long-term disability, adding stability to the health package.
  • Retirement Support A 401(k) with Safe Harbor and immediate vesting on employer contributions is emphasized, with an employer match available. Access to an employee stock purchase plan via the parent company provides an additional savings avenue.
  • Parental & Family Support Paid parental leave up to 30 days, adoption assistance, and other family-oriented leaves are highlighted. Feedback suggests these offerings add meaningful value beyond base pay for many roles.

ECS Insights

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The Company
HQ: Elkhorn, NE
2,129 Employees
Year Founded: 1993

What We Do

ECS, a segment of ASGN (NYSE: ASGN), delivers advanced solutions and services in cloud, cybersecurity, artificial intelligence (AI), machine learning (ML), application and IT modernization, and science and engineering. The company solves critical, complex challenges for customers across the U.S. public sector, defense, intelligence and commercial industries. ECS maintains partnerships with leading cloud, cybersecurity, and AI/ML providers and holds specialized certifications in their technologies. Headquartered in Fairfax, Virginia, ECS has more than 3,400 employees throughout the U.S. and has been recognized as a Top Workplace by The Washington Post for the last five years.

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