Assurance Analyst

Job Description

At abrdn, our Adviser Vector strategy focuses on empowering advisory businesses to thrive, enabling their clients to prosper. By delivering client-led growth, making business easier, and leveraging our strengths, we aim to foster prosperity for all stakeholders.

About The Role

The key purpose of this role within our Client Assurance Oversight team is about developing a strong relationship with FNZ and other key outsourcers to oversee a strong control environment and influence third parties to delivery good outcomes for the business and out clients. This includes overseeing and managing the key operational corporate action activity.

Key Responsibilities:

• Manage the day-to-day corporate action workflow and take ownership of escalating and resolving key issues
• Expedite good customer outcomes by monitoring and stepping in to resolve issues, concerns or complex scenarios
• Using data to drive effective risk management of operations outsourced to third parties including escalations and issue resolution.
• Liaising with third party and internal stakeholders with ongoing influencing and engagement to ensure that risks in operational services are minimised and issues are resolved and managed within acceptable risk tolerance.
• Seeking assurance from third parties over the controls in outsourced services assessing the effectiveness of risk management and monitoring speedy resolution of issues.
• Tracking and monitoring the performance of third parties holding them accountable for the management of risks and reviewing risk KPIs and third party KRIs.
• Providing expert analysis and assurance over the outsourced risk and controls and reporting frequently to internal stakeholders on third party performance
• Providing assurance over the compliance of regulation with a focus on CASS, COBS, SYSC, DPA and Conduct risk

Skills and experience:

• A strong set of analytical skills, naturally inclined to analyse and challenge current processes and seek to ensure best practice at all times.
• Adaptability through change
• Good interpersonal skills to assist with working with the team and across the business
• Knowledge of FCA regulations especially COBS and CASS is not essential but is beneficial.
• Strong verbal and written communicator with ability to make the complex simple and engage both technical and non-technical audiences using a variety of mediums
• Skilled in analysing the appropriate data and KPIs to support and identify themes/ trends to make fact-based decision making
• Microsoft Excel skills.
• Good relationship building skills
• Dedication to robust, timely and consistent delivery of agreed outcomes
• Is proactive in delivering agreed outcomes with dedication to robust and consistent delivery
• Good commercial awareness

Our Benefits

There's more to working life than coming home with a good salary. We have an environment where you can learn, get involved and be supported.

When you join us, your reward will be one of the best around. This includes 40 days’ annual leave, a 16% employer pension contribution, private healthcare and a range of flexible benefits – including gym discounts, season ticket loans and access to an employee discount portal. You can read more about our benefits here.

Our Business

Enabling our clients to be better investors drives everything we do. Our business is structured around three distinct areas – our vectors of growth – focused on our clients’ changing needs. You can find out more about what we do here.

We’re committed to providing an inclusive workplace where all forms of difference are valued and which is free from any form of unfair or unlawful treatment. We define diversity in its broadest sense – this includes but is not limited to our diversity of educational and professional backgrounds, experience, cognitive and neurodiversity, age, gender, gender identity, sexual orientation, disability, religion or belief and ethnicity and geographical provenance. We support a culture that values meritocracy, fairness and transparency and welcomes enquiries from everyone.If you need assistance or an adjustment due to a disability please let us know as part of your application and we will assist.