We are seeking a highly analytical Senior Associate to join our Traffic Monitoring Team. This role is crucial for overseeing the quality and compliance of our payments and financial flows, ensuring that the network of the company's flows runs in the most optimal and compliant way. You will own the master view of flow routings and data fields, monitor performance and compliance across multiple systems, and drive automation initiatives that prevent non-compliant transactions and improve operational efficiency.
The ideal candidate combines strong analytical skills, excellent stakeholder management across senior and C-level counterparts, and a hands-on approach to data, tooling, and AI.
What will I be doing?
Develop and maintain comprehensive master files of flow routings and data fields, acting as the single source of truth for how our traffic is structured across products, markets, and processors.
Monitor and report on financial flows, identifying deviations from compliance and regulatory guidelines, and escalating or coordinating remediation as needed.
Lead efforts to create automated solutions for controlling flows and data fields (e.g., rules, checks, dashboards), preventing non-compliant transactions and data quality issues at scale.
Support Product and IT teams in designing and implementing department-level and company-wide automations related to flow routing, data fields, monitoring, and reporting.
Identify misalignments between various information sources and real-life data; map and document root causes, quantify impact, and follow through on remediation plans.
Propose and implement effective solutions to rectify data misalignments and non-compliant flows, partnering with the right owners across the company.
Collaborate with key stakeholders in Operations, Regulatory, Treasury, Finance, Compliance, Product, and other teams, including multiple C-levels, to align on strategic initiatives, sources of truth, and remediation roadmaps.
Work closely with Compliance Account Managers and other governance functions to address and resolve compliance issues arising from traffic monitoring findings.
Translate complex financial flows and data structures into clear, concise, C-level-ready written documents and presentations (for example, memos, decks, dashboards summaries) that drive decisions.
Leverage data and AI tools (PowerPoint, Excel, Claude, ChatGPT, and other analytics tools) to quickly explore data, build analyses, prototype reports, and standardize recurring monitoring outputs.
Document processes, playbooks, and standards for flow routing, mandatory data fields, monitoring rules, and escalation paths, ensuring they are easy to understand and adopt across teams.
Contribute to continuous improvement of our traffic monitoring framework, suggesting enhancements to policies, controls, and metrics based on findings and trends.
What skills do I need?
Bachelor’s degree in Business, Finance, Economics, Engineering, Data Science, Law, or a related field; a Master’s degree is a plus but not mandatory.
5+ years of experience in financial services, payment processing, risk, compliance, treasury, operations, or a closely related data/analytics role (experience with complex financial or payment flows is strongly preferred).
Great analytical skills, with a proven ability to understand complex financial and payment flows, reconcile information across multiple systems, and condense insights into clear, C-level-ready written documents and presentations.
Distinctive stakeholder management skills, capable of having in-depth discussions with senior colleagues and C-levels across Operations, Regulatory, Treasury, Finance, Compliance, Product, and other teams; able to challenge constructively while maintaining strong relationships.
Great data and AI toolkit, including but not limited to PowerPoint, Excel, Claude, ChatGPT, and other analytics and visualization tools; comfortable prototyping analyses and automations using these tools.
Strong familiarity with payment flows, routing, data fields, and compliance/regulatory requirements in payments or financial services is a strong plus.
Excellent written and verbal communication skills in English, with the ability to tailor messages to both technical and non-technical senior audiences.
Demonstrated ability to work collaboratively in cross-functional teams, often across time zones and with tight deadlines, in a fast-paced and evolving environment.
High level of ownership, curiosity, and problem-solving mindset, with a bias toward structured thinking, documentation, and follow-through.
Skills Required
- Bachelor's degree in Business, Finance, Economics, Engineering, Data Science, Law, or a related field
- 5+ years of experience in financial services, payment processing, risk, compliance, treasury, operations, or a closely related data/analytics role
- Great analytical skills to understand complex financial and payment flows
- Distinctive stakeholder management skills
- Experience with payment flows, routing, data fields, and compliance/regulatory requirements in payments or financial services
- Excellent written and verbal communication skills in English
- Demonstrated ability to work collaboratively in cross-functional teams
- High level of ownership, curiosity, and problem-solving mindset
What We Do
dLocal started with one goal – to close the payments innovation gap between global enterprise companies, and customers in emerging economies. We have over 900 payment methods, in more than 40 countries. With the ability to accept local payment methods and facilitate cross-border fund settlement worldwide, our merchants reach billions of underserved consumers in the high-growth markets of Africa, Asia, and Latin America. dLocal offers the ideal payment solutions for global commerce: Payins: Accept local payment methods Payouts: Compliantly send funds cross-border Defense Suite: Manage fraud effectively dLocal for Platforms: Unify your platform’s payment solution Local Issuing: Localize payments for your gig-economy workers, suppliers, and partners
