Position: System Administrator
Location: Mumbai
Education: Bachelor's degree (Technical)
Experience: At least 8 to 10 years of experience in end user IT support with Active Directory, Exchange, server, Antivirus, Citrix and networking knowledge.
Skills:
- In-depth Windows (2016 and higher versionsWin11 & Higher versions) Linux & High Availability, Load Balancing, and Disaster Recovery.
- Exchange, Security products, MCSE, AWS, Hyper -V, Nutanix, Citrix, SAN, NAS, virtual Platform experience. ITIL, Cisco IPT (not must but good if have expertise).
- Troubleshooting complex issues
- Hands-on experience on configuration management like Ansible, terraform.
- Ability to install and manage multiple application environments.
- In-depth knowledge of Server hardware, Lenovo Laptops hardware
- In-depth networking background
- VPN Endpoint troubleshooting.
- 24/7 Support.
As Required Including But Not Limited To:
- Hardware and infrastructure
- Third party application support
Job Functions:
- Responsible for setup, configuration, and troubleshooting of complex Windows environments (e.g., clustering, high availability, load balancing, etc.).
- Support cloud infrastructure on AWS/ azure platform.
- Hands on experience on Backup and restore technology.
- Handle IT project role out in Server domain.
- Configuring and maintaining Hyper V
- Configuring and managing Antivirus.
- O365 configuration and management.
- VPN configuration and management
- Monitoring and configuring logging of devices, endpoints,
- Troubleshooting knowledge of windows and hyper V cluster
- Managing load balancing devices.
- Configuring and managing Storages as SAN, NAS.
- Troubleshooting issues on replication at windows and storage level.
- Worked on Azure AWS / Hyper V platform / Nutanix Hypervisors
- Performance monitoring of servers (Disk space, usage, CPU & Memory usages).
- Blue dump analysis
- Troubleshooting port communication/ depletion issues.
- Configuring Print Servers
- Patching Servers using WSUS /tools
- New server VM builds & in place OS upgrades
- File & Print server's migration
- Maintaining Auditing and logging of servers and endpoints.
- Installation and configuring network services like Active Directory, DNS, DHCP, File & Print in windows Servers
- configuration management using Ansible, terraform.
- Troubleshooting AD replication issues.
- Managing AD,GPO,DNS & DHCP
- Managing Hyper-V environment.
- Worked on performance Servers
- Server Management using ILO
- Supporting On-call support for high priority issues
- Following ITIL Processes (Change Management, Incident Management & Problem Management etc.)
- Willing to work 24/7 environment. Must be flexible to work on weekends and after business hours, if required.
- Willing to work extended hours for supporting projects and troubleshooting issues.
Certifications Desirable : Citrix, Nutanix, AWS, Azure
About UsDatavail is a leading provider of data management, application development, analytics, and cloud services, with more than 1,000 professionals helping clients build and manage applications and data via a world-class tech-enabled delivery platform and software solutions across all leading technologies. For more than 17 years, Datavail has worked with thousands of companies spanning different industries and sizes, and is an AWS Advanced Tier Consulting Partner, a Microsoft Solutions Partner for Data & AI and Digital & App Innovation (Azure), an Oracle Partner, and a MySQL Partner.Skills Required
- At least 8 to 10 years of experience in end user IT support
- Bachelor's degree (Technical)
- In-depth knowledge of Server hardware and networking
- Hands-on experience on configuration management like Ansible and Terraform
What We Do
A premiere data services company serving clients in North America, Datavail has 1,000 data professionals, data engineers, developers, project managers, consultants, and business experts, supported by industry-leading automation and intellectual property. For more than 17 years, Datavail has worked with thousands of companies spanning different industries and sizes. At Datavail, we look for more than smarts, experience and proficiency. On top of those requirements, we seek people who mesh with our corporate values. We seek brilliance without bravado and know-how without a know-it-all attitude. We hold low ego in high regard, embrace problem-solving as a passion and welcome every day as a new opportunity to learn. We’re flexible and hard working. We’re committed to our clients and colleagues. We help our people grow so they can help our clients grow. That makes us grow so we can help even more customers leverage organizational data for business value. Our Core Values: 1. We desire to serve. 2. We embody flexibility for availability 3. We exemplify low ego. 4. We work hard. 5. We strive for continuous improvement. 6. We are growth-oriented.
