Business Function
Group Technology and Operations (T&O) enables and empowers the bank with an efficient, numble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group T&O, we manage the majority of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels.
Roles & Responsibilities
- Manage the end-to-end BAU, Change Release.
- Day-to-day monitoring, backup, deployment, and maintenance of Release Environments
- Production Monitoring and Recovery:
- Perform online services and batch job monitoring.
- Execute recovery procedures in production environments.
Application Health and Maintenance:
- Conduct regular application health checks.
- Perform scheduled maintenance activities.
Incident Management:
- Log, analyze, and resolve production incidents.
Service Requests and Batch Scheduling:
- Handle ad-hoc service requests.
- Manage ad-hoc batch job scheduling.
Business Continuity Planning (BCP):
- Participate in Business Continuity Planning activities.
Daily Operational Tasks:
- Perform daily system health checks.
- Provide pre-batch and batch support.
- Monitor End-of-Day (EOD) processes and resolve job failures.
Interface Management:
- Support all upstream and downstream interfaces.
- Ensure timely handoff to downstream teams before cut-off times.
- Forecast and escalate potential delays in processing or handoffs.
Requirements
- Minimum of 6-9 years of experience in an Application Support environment, including Business As Usual (BAU) operations, Service Improvement Projects (SIP), KPI/KRI measurement, stakeholder management, and reporting.
- Demonstrated experience in Production Support.
- Technical Proficiency: Strong proficiency in Unix Shell/Perl Scripting.
- Solid understanding and experience with Oracle SQL.
- Platform/Tool Knowledge:
- Working knowledge of Apache Server, OCP (OpenShift Container Platform), and Citrix.
- Exposure to monitoring tools such as TWS (Tivoli Workload Scheduler), ITRS, and ELK Kibana.
- Networking:
- Basic understanding of network troubleshooting.
- Good knowledge with Linux/Unix , shell scripting , GIT , Jenkins , Enterprise Jira , Confluence
- The candidate should have infrastructure/technical background with knowledge on Open Systems platform and moderate information security knowledge
- Have good skills in working with application teams and service providers in defining deployment plan, cutover/migration strategy, and test plan.
- Candidate must speak and write well.
- Self-motivated, innovative, and proactive. Willing to learn new knowledge and explore unfamiliar domains.
Location:
Hyderabad - DTI Skyview SEZJob:
TechnologySchedule:
RegularEmployee Status:
Full timeSkills Required
- 6-9 years of experience in an application support environment
- Experience with BAU operations, service improvement projects, KPI/KRI measurement, stakeholder management, and reporting
- Demonstrated production support experience
- Strong proficiency in Unix shell and Perl scripting
- Solid understanding and experience with Oracle SQL
- Working knowledge of Apache Server, OpenShift Container Platform, and Citrix
- Exposure to TWS, ITRS, and ELK Kibana monitoring tools
- Basic understanding of network troubleshooting
- Knowledge of Linux/Unix, shell scripting, Git, Jenkins, Jira, and Confluence
- Infrastructure or technical background with Open Systems platform knowledge
- Moderate information security knowledge
- Experience defining deployment plans, cutover or migration strategies, and test plans with application teams and service providers
- Strong written and verbal communication skills
- Self-motivated, innovative, proactive, and willing to learn unfamiliar domains
DBS Bank Ltd Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about DBS Bank Ltd and has not been reviewed or approved by DBS Bank Ltd.
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Healthcare Strength — Medical coverage for employees and dependents is described as comprehensive, with health screenings, wellness activities, counselling, and mental-health support. Feedback suggests this breadth of support meaningfully strengthens the overall package.
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Leave & Time Off Breadth — Maternity, paternity, and family leave are complemented by extensive leave provisions for major life events in several markets. Annual leave is also noted as substantial, contributing to work-life flexibility.
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Equity Value & Accessibility — An employee share-purchase plan with employer matching makes equity participation accessible in applicable markets. This adds a long-term value component alongside core pay.
DBS Bank Ltd Insights
What We Do
DBS Bank is a leading financial services group in Asia, headquartered in Singapore. It provides a full range of consumer, SME, and corporate banking services. The bank is recognized for its digital innovation, having been named 'World's Best Digital Bank' and 'World's Best Bank' by various publications. It also operates the DBS Foundation, which supports social enterprises and community initiatives, reflecting its commitment to creating impact beyond traditional banking.
