Senior Associate, SME Sales

Reposted 11 Hours Ago
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Bengaluru, Bengaluru Urban, Karnataka, IND
In-Office
Mid level
eCommerce • Fintech • Payments • Software • Financial Services
The Role
The Senior Associate, SME Sales will drive RazorpayX Payroll adoption, conduct product demos, manage sales pipelines, and lead strategic initiatives to enhance sales processes.
Summary Generated by Built In

Razorpay is one of India’s leading full-stack financial technology companies, powering the way businesses move, manage, and grow money. Founded in 2014 by Harshil Mathur and Shashank Kumar with a simple vision - to simplify payments for Indian businesses - we’ve since grown into a fintech powerhouse driving India’s digital payment revolution.

Razorpay powers millions of businesses with a smarter, scalable stack that goes beyond transactions to help them truly build and grow.

From seamless checkouts to payroll automation, across India, Singapore, and Malaysia, we’ve been engineering a fintech ecosystem that’s redefining how money moves across Asia - and we’re just getting started.

Today, that ecosystem supports everyone from early-stage startups to some of India’s largest enterprises, enabling them to accept, process, and disburse payments at scale while expanding into new ways of managing money more efficiently.

Our scale speaks volumes: Razorpay processes $180+ billion in annualized transactions, powering leading businesses like Airbnb, Facebook, WhatsApp, Airtel, CRED, BookmyShow, Zomato, Swiggy, Lenskart, Mirae Asset Capital markets, Indian Oil, National Pension Scheme - and over 100 of India’s unicorns. With strong roots in India and growing operations in Southeast Asia, we are shaping the next chapter of financial technology across the region.

We are backed by global investors including GIC, Peak XV Partners (formerly Sequoia Capital India & SEA), Tiger Global, Ribbit Capital, Matrix Partners, MasterCard, and Salesforce Ventures, having raised over $740 million to date. Strategic acquisitions - including Ezetap (POS and offline payments), Curlec (Malaysia expansion), BillMe (digital invoicing), and POP (rewards-first UPI) - along with earlier moves in fraud prevention, payroll, and lending, have further strengthened our platform and widened our footprint across Asia.

But what truly sets Razorpay apart is our culture. At Razorpay, ownership is our oxygen - you own what you build, with no micromanagement or red tape, just the runway to make your ideas fly. Learning is a lifestyle - if you’re curious, you’ll feel at home here. People > Pedigree - we hire for attitude, hustle, and hunger more than degrees. Transparency thrives over titles - this is where interns question CXOs and CXOs say “thank you.” Guided by our values of Customer First, Autonomy & Ownership, Agility with Integrity, Transparency, Challenging the status quo and a strong belief that Razorpay grows with Razors,  you’ll be part of a 3000+ strong team building not just products, but the financial infrastructure of the future.

We ae looking for a Senior Sales Associate to drive adoption of RazorpayX Payroll among emerging and growth-stage businesses. This role focuses on handling inbound and SDR-qualified demo opportunities, conducting high-quality discovery and product demonstrations, and consistently converting qualified prospects into paying customers.

Compared to the Associate role, the Senior Associate is expected to deliver stronger conversion performance, manage more complex sales conversations and take ownership of strategic initiatives that improve the team’s sales playbook.

This role is ideal for someone who consistently performs in sales environments and is looking to grow into future leadership or account executive roles.

What You’ll Do
  • Conduct product demos for inbound and SDR-qualified prospects
  • Lead structured discovery conversations to understand customer workflows, operational challenges and financial needs
  • Position RazorpayX solutions effectively based on customer use cases
  • Manage a strong pipeline of opportunities and ensure consistent follow-ups to drive deal closures
  • Handle commercial negotiations and pricing discussions where required
  • Maintain strong CRM hygiene and pipeline discipline
  • Identify opportunities for cross-sell and upsell across Razorpay’s product suite
  • Work closely with SDR, marketing, product and operations teams to unblock deals and improve conversion outcomes
  • Take ownership of team-level initiatives or projects such as improving demo playbooks, testing new outreach approaches or optimizing conversion processes
  • Use AI tools and automation to improve productivity, demo preparation and sales effectiveness
What We’re Looking For
  • 2–4 years of B2B sales experience in SaaS, fintech, banking or technology products
  • Proven ability to run effective discovery conversations and product demos
  • Strong record of meeting or exceeding sales targets
  • Comfortable managing multiple deals simultaneously and maintaining a healthy pipeline
  • Strong negotiation and objection-handling skills
  • High ownership mindset with the ability to operate independently
  • Excellent written and verbal communication skills
  • Strong CRM discipline and pipeline tracking

Bonus Points

  • Experience selling financial products, payroll, HR tech or SaaS platforms
  • Experience selling to founders, finance leaders or operations teams
  • Experience in high-growth startup sales environments
  • Familiarity with AI tools or automation in sales workflows


Razorpay believes in and follows an equal employment opportunity policy that doesn't discriminate on gender, religion, sexual orientation, colour, nationality, age, etc. We welcome interests and applications from all groups and communities across the globe.
 
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Top Skills

Ai Tools
Automation
Fintech
SaaS
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The Company
HQ: Bangalore, Karnataka
3,200 Employees
Year Founded: 2013

What We Do

Power your finance, grow your business. Razorpay is India’s first full-stack financial solutions company. We are on a mission to enhance the payment experience of over 300 million end consumers. And in doing so, we aim to enable Indian businesses - big and small - accept payments digitally with minimal effort and maximum ease. Razorpay has grown from being a payment gateway provider to a solutions-driven organization boasting of an extensive products suite to accept and disburse payments as well as raise capital and park money. In a nutshell, we fit into every nook and corner where your business touches money. #OutgrowOrdinary We identify ourselves as disruptors in the digital payments space and our vision is to power the financial ecosystem for other disruptors. Like attracts like and Razorpay actively looks to partner with established companies and startups that have either broken the glass ceiling in their industry or are set to. The Razorpay Product Suite today comprises verticals, along with Payment Gateway, like Payment Links, Payment Pages, Subscriptions, Smart Collect, Route, Razorpay Capital, RazorpayX, Payroll and Thirdwatch. Razorpay was started in 2014 by two IIT Roorkee alumni, Harshil Mathur and Shashank Kumar. Just a short few years later, Razorpay has evolved into a 800-odd strong organization with some of the best talents in the country helping some of the best companies manage their money movement seamlessly. Certified cool We are a bunch of spirited, ambitious and fun folks. And no, we’re not saying this ourselves--leading institutions have recognized Razorpay for the high trust and high-performance culture that we maintain. Our strength lies in the people we are and we go to great lengths to nurture a family of coders, designers, sellers, marketers, analysts, writers, runners, photographers, gamers, tinkerers, and above all, people who are dreamers and doers at the same time. Be a part of our exciting journey.

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