Senior Associate, Quality Control

Reposted 5 Days Ago
Be an Early Applicant
Hiring Remotely in Chicago, IL, USA
In-Office or Remote
85K-162K Annually
Senior level
Healthtech • Pharmaceutical
The Role
Performs independent quality control reviews of clinical and regulatory documents against source materials, maintains complete QC records, supports master file systems, and leads medical writing operations processes. Mentors junior staff, oversees contractors, manages outsourced vendor QC, trains stakeholders, and ensures compliance with clinical documentation, eCTD, CTD, and global regulatory requirements. The role also drives process improvements, prioritization, cross-functional communication, and operational efficiency.
Summary Generated by Built In
Company Description

About AbbVie

AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas including immunology, oncology and neuroscience - and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at www.abbvie.com. Follow @abbvie on LinkedIn, Facebook, Instagram, X and YouTube.

Job Description

Purpose: 

The Strategic Medical Writing Operations Team is dedicated to delivering high-quality, scientifically accurate, and strategically aligned clinical and regulatory documentation that supports AbbVie's mission to transform the standard of care. Our team serves as a critical link between research, development, and regulatory submissions, ensuring clarity and compliance in all clinical and regulatory documents. We strive to innovate and enhance the processes of medical writing through cross-functional collaboration, agile methodologies, and the integration of cutting-edge technology, driving forward AbbVie's commitment to improving patient outcomes worldwide.

Responsibilities: 

  • Defines scope of quality control activities with the document author and the required source documents and data required.  Conducts independent quality control review of documents per applicable checklist by checking against source documents to ensure results are accurate. 

  • Ensures quality control documentation is complete and accurate and uploaded to the master file per the established business processes. 

  • Maintain strong knowledge of clinical regulatory documents requiring quality control review and business processes. 

  • Mentors and provides guidance and training to less senior medical writing operations staff members.  Provides management and oversight/supervision of 2 or more contractors as delegated. 

  • Leads the development, implementation, and maintenance of medical writing operations business processes.  Acts as subject matter expert (SME) for the master file system and quality control to the medical writing stakeholders. 

  • Manages quality control outsourced to vendors that includes providing training and the preparation of the required documentation (e.g. clinical documents, checklists) for the quality control. 

  • Effectively communicates quality control deliverables needed to stakeholders.  Must demonstrate good interpersonal and organizational communication skills, including conflict management skills. 

Qualifications

 

  • Bachelor’s degree required.  Bachelor’s degree in Science, English, or Communication preferred. 

  • 3-4 years in relevant industry experience in quality control/review of clinical regulatory documents or related experience in an area such as quality assurance, clinical research, drug development, medical writing, regulatory, or product support/R&D.  Note:  Higher education may compensate for years of experience.  Years of experience may also compensate for lower education. 

  • Project management experience is preferred. 

  • Excellent knowledge of organization and content of clinical documents and eCTD structure.  Knowledge of drug development and experience with Common Technical Document (CTD) content templates. 

  • Working knowledge of global regulatory requirements and guidance associated with scientific publications or clinical regulatory document preparation and submissions.  Competent/expertise in the application of business processes (guidelines, standard operating procedures, work instructions, job aids, etc). 

  • Experience in being flexible with changing workload that requires prioritization and planning to support immediate/urgent business needs.  Operations with limited oversight.  Proven analytical and critical thinking skills. 

  • Demonstrate higher degree of oral/written communication, interpersonal/organizational, analytical/critical thinking, and conflict management skills.  Superior attention to detail and ability to prioritize multiple tasks/projects. 

  • Experience in working with collaborative cross functional teams. 

  • Demonstrate higher degree of proficiency, skill, and knowledge then more junior level.  Computer literacy (hardware and software)/technical skills (ability to apply towards process improvements/operational efficiencies/automation). 

  • Proficient skill and knowledge in Microsoft Office Products (Excel, OneNote, Outlook, PowerPoint, Project, SharePoint, Visio, Word) and Adobe in Windows operating system environment required.  Proficient skills and knowledge in Microsoft document file formats (DocX) or other style file format tools, publishing software, and content management archival system(s) for eTMF/eSubmissions (Veeva Vault, CARA). 

Additional Information

​Applicable only to applicants applying to a position in any location with pay disclosure requirements under state or local law: ​

  • The compensation range described below is the range of possible base pay compensation that the Company believes in good faith it will pay for this role at the time of this posting based on the job grade for this position. Individual compensation paid within this range will depend on many factors including geographic location, and we may ultimately pay more or less than the posted range. This range may be modified in the future. ​
  • We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick), medical/dental/vision insurance and 401(k) to eligible employees.​
  • This job is eligible to participate in our short-term incentive programs. ​

Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of  any bonus, commission, incentive, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole and absolute discretion unless and until paid and may be modified at the Company’s sole and absolute discretion, consistent with applicable law.

AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community.  Equal Opportunity Employer/Veterans/Disabled. 

US & Puerto Rico only - to learn more, visit https://www.abbvie.com/join-us/equal-employment-opportunity-employer.html

US & Puerto Rico applicants seeking a reasonable accommodation, click here to learn more:

https://www.abbvie.com/join-us/reasonable-accommodations.html

Skills Required

  • Bachelor's degree
  • 3-4 years of relevant industry experience in quality control or review of clinical regulatory documents, or related quality assurance, clinical research, drug development, medical writing, regulatory, or product support/R&D experience
  • Excellent knowledge of clinical document organization and content and eCTD structure
  • Knowledge of drug development and Common Technical Document content templates
  • Working knowledge of global regulatory requirements and guidance for scientific publications or clinical regulatory document preparation and submissions
  • Proficiency applying business processes, including guidelines, standard operating procedures, work instructions, and job aids
  • Analytical, critical thinking, communication, interpersonal, organizational, conflict management, prioritization, and attention-to-detail skills
  • Experience working with collaborative cross-functional teams
  • Computer literacy and technical skills for process improvement, operational efficiency, and automation
  • Proficiency with Microsoft Office products and Adobe in a Windows environment
  • Proficiency with Microsoft document formats, publishing software, and content management archival systems such as Veeva Vault or CARA for eTMF/eSubmissions
  • Bachelor's degree in Science, English, or Communication
  • Project management experience

AbbVie Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about AbbVie and has not been reviewed or approved by AbbVie.

  • Retirement Support Retirement programs are portrayed as a standout, with a dollar‑for‑dollar 401(k) match up to 6% and an additional annual company contribution based on age and service. Feedback suggests this materially boosts perceived total compensation for many U.S. employees.
  • Parental & Family Support Paid parental and caregiver leave are emphasized, including up to 12 weeks of fully paid parental leave for all parents and 4 weeks of paid caregiver leave in the U.S. Feedback suggests these policies are a meaningful differentiator for employees balancing family needs.
  • Leave & Time Off Breadth Time off is described as extensive, with tiered vacation that scales with tenure, 17 company holidays, and two paid volunteer days in the U.S. Feedback suggests the breadth of leave contributes notably to overall benefits satisfaction.

AbbVie Insights

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The Company
HQ: North Chicago, IL
50,000 Employees
Year Founded: 2013

What We Do

AbbVie is a global biopharmaceutical company focused on creating medicines and solutions that put impact first — for patients, communities, and our world. We aim to address complex health issues and enhance people's lives through our core therapeutic areas: immunology, oncology, neuroscience, eye care, aesthetics and other areas of unmet need.

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