Job Description
Chase-issued credit cards are an integral part of millions of American wallets. As the #1 credit card issuer in the U.S., Chase Card Services helps a wide range of consumers and small businesses manage their purchases.
You will be positioned within the Chase Branded Card organization of Card Services, a key business within Chase's Consumer and Community Banking group.
As a Product Marketing Strategy Senior Associate, you will be involved in onboarding and low tenure marketing curriculum, specific to our Freedom and Slate customers. Additionally, you will lead and develop engagement strategy for our Freedom Rise, which is new to our credit customer base. You will partner closely with the Head of Customer Engagement, Chase Centers of Excellence, Marketing Delivery, Finance, Risk and Analytics to deliver against business objectives.
Job responsibilities:

• Lead the development and execution of onboarding and low tenure marketing curriculum for Freedom and Slate customers.
• Develop and implement unique marketing strategies for the Freedom Rise customers who are new to credit.
• Utilize data to and insights to understand needs and preferences.
• Design and implement engagement content for new cardholders.
• Track and analyze engagement metrics to optimize marketing campaigns.

Required qualifications, capabilities, and skills.

• 5 or more years of relevant marketing experience
• Bachelor's Degree required.
• Initiative-taker with experience developing and deploying multi-channel marketing strategies that leverage customer experience best practices.
• Ability to influence cross-functional internal and external teams.
• Analytical thinker with ability to interpret data to identify key insights that drive change.
• Effective communication and presentation skills

Preferred qualifications, capabilities, and skills:

• Have a "can do" mentality biased toward action with strong attention to detail.
• Communicate effectively and be able to influence decisions.
• Thrive in a fast-paced environment with ability to manage multiple priorities.
• Ability to identify business opportunities by leveraging data.
• Manage multiple initiatives to completion under concurrent, rigorous deadlines in a fast-paced dynamic environment.
• Possess a solid business and marketing acumen with an ability to identify business opportunities, deliver results, and adjust plans as appropriate.

About Us
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, discretionary incentive compensation which may be awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Equal Opportunity Employer/Disability/Veterans
About the Team
Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.
We offer a broad array of credit cards to meet the needs of individuals and small businesses, including Chase-branded and co-branded cards in partnership with well-known companies and organizations. Merchant Services is a leading provider of payment, fraud and data security for companies, capable of authorizing transactions across global currencies.