Senior Associate, Performance Marketing - Chase Travel

Chase Travel Marketing drives awareness, engagement, and growth for Chase Travel by connecting cardmembers to travel products, benefits, and inspiration through a coordinated omni-channel strategy. We partner across Card Marketing, Product, Partnerships, Creative, Finance, and Data & Analytics to deliver measurable outcomes, including new bookers, gross transaction volume, and travel share of wallet, supported by strong governance, compliance, and operational rigor.

As a Senior Associate, Performance Marketing in Chase Travel, you will support the Vice President, Performance Marketing in building and optimizing Chase Travel performance programs that turn qualified demand into incremental bookings. You will own high-impact workstreams across travel offers and promotions, low-funnel travel-intent marketing, P&I audience growth, incrementality measurement, and the performance backlog that governs optimization priorities across channels.

Job Responsibilities

• Own travel offers and promotions: Lead Chase Travel offers and promotional workstreams, including Chase Offers, merchant-funded offers, and promo codes. Manage eligibility, messaging, merchandising, testing roadmap, timelines, and coordination with channel owners.

• Manage low-funnel travel-intent marketing: Use behavioral trigger-powered targeting, suppression and eligibility logic, and ongoing optimization to improve conversion and drive incremental bookings.

• Support P&I travel audience growth strategy: Partner on the audience roadmap, model-enabled targeting, and omnichannel activation planning to expand qualified demand and improve marketing efficiency.

• Partner with D&A on incremental measurement and test readouts: Translate experiment outcomes, lift and incrementality where applicable, learning agenda inputs, and optimization recommendations into clear readouts for performance marketing programs.

• Maintain a single performance backlog and prioritization: Manage one integrated backlog across optimization, offers, triggers, and experiments. Surface tradeoffs, dependencies, and inventory conflicts through the VP Performance Marketing operating cadence.

Required qualifications, capabilities, and skills

• 5+ years in performance marketing, lifecycle/CRM, growth marketing, audience strategy, offers/promotions, or marketing analytics.

• Experience managing marketing roadmaps, campaign timelines, eligibility logic, testing plans, and cross-functional launch dependencies.

• Strong analytical judgment and comfort partnering with Data & Analytics teams on test design, incrementality reads, performance interpretation, and optimization decisions.

• Ability to translate complex targeting, measurement, and promotional inputs into clear, executive-ready recommendations and action plans.

• Proven ability to lead cross-functional workstreams across marketing, product, channel, creative, finance, legal/compliance, and analytics partners.

Preferred qualifications, capabilities, and skills

• Experience with travel, card, loyalty, offers, or marketplace-style marketing programs.

• Familiarity with behavioral triggers, audience models, suppression rules, CRM journeys, or lower-funnel conversion optimization.

• Comfort balancing growth, ROI, incrementality, customer experience, and channel inventory tradeoffs.

• Strong operating discipline, including backlog management, prioritization, decision tracking, and stakeholder escalation.

Note: Applicants must be authorized to work for any employer in the US. We are not able to provide immigration sponsorship or take over sponsorship of an employment visa at this time. Final job grade level and corporate title will be determined at time of offer and may differ from this posting. This role does not provide relocation assistance, so all candidates must be local to the work locations listed in the job posting or willing to relocate on their own immediately upon hire.

Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs. 

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions.  We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. 

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Equal Opportunity Employer/Disability/Veterans