Senior Associate, People Analytics & insights

Posted Yesterday
Be an Early Applicant
Toronto, ON, CAN
In-Office
72K-108K Annually
Senior level
Fintech • Payments • Financial Services
The Role
Support the employee listening program including survey design, analysis, reporting and action planning. Manage annual and lifecycle surveys, conduct quantitative and qualitative research, produce dashboards and insights, collaborate with vendors and HR partners, lead Qualtrics governance and testing, and support senior‑leader reporting to improve the employee experience.
Summary Generated by Built In

Choose a workplace that empowers your impact. 

Join a global workplace where employees thrive. One that embraces diversity of thought, expertise and experience. A place where you can personalize your employee journey to be — and deliver — your best.  

We are a purpose-driven, dynamic and sustainable pension plan. An industry leading global investor with teams in Toronto to London, New York, Singapore, Sydney and other major cities across North America and Europe. We embody the values of our 665,000 members, placing their best interests at the heart of everything we do.

Join us to accelerate your growth & development, prioritize wellness, build connections, and support the communities where we live and work.

Don’t just work anywhere — come build tomorrow together with us.

Know someone at OMERS or Oxford Properties? Great! If you're referred, have them submit your name through Workday first. Then, watch for a unique link in your email to apply.


Reporting to the Manager, People Analytics & Insights, the Senior Associate, People Analytics & Insights (Employee Listening) will be responsible for supporting the successful delivery of our employee listening strategy, harnessing feedback through multiple channels to enhance the employee experience. 

As a member of this team, you will be responsible for:

  • Supporting our annual global Employee Experience Survey and Great Place to Work survey including design, data analysis, communications, training, and action planning
  • Developing and maintaining documentation to support program delivery and governance activities
  • Supporting the development and maintenance of surveys across the employee lifecycle, including onboarding, exit, and ad hoc special topic surveys
  • Conducting employee experience research using advanced statistical analysis with both qualitative and quantitative data to generate actionable insights, trends and recommendations
  • Collaborating with external vendors and internal team members (e.g., HR Business Partners, Privacy, Global Communications, etc.) to ensure the successful execution of activities
  • Preparing reports and dashboards that clearly visualize data for stakeholders of all levels
  • Leading governance, testing, troubleshooting and other back-end activities in Qualtrics
  • Supporting quarterly reporting deliverables with survey insights for senior leaders
  • Identifying and implementing improvements to evolve deliverables and streamline processes
  • Staying current on emerging research in employee listening, human capital and people analytics, and applying relevant learnings to work

Required Skills & Experience

  • 3+ years of work experience in employee listening, Human Resources or similar roles
  • Bachelor’s degree in Psychology, Management, Human Resources, Industrial Relations, or related field
  • Expertise in employee engagement research, survey design, statistical methods, and Microsoft Excel  
  • Hands-on experience with an employee experience surveying platform
  • Highly organized with demonstrated time and project management skills
  • Adaptable and comfortable navigating ambiguity and change
  • Excellent analytical skills, attention to detail and commitment to quality
  • Proven ability to synthesize trends and patterns from large amounts of data to key insights
  • Effective relationship builder with strong collaboration and interpersonal skills
  • Strong communicator with an ability to tailor verbal and written messages to the audience
  • Deep commitment to privacy and confidentiality

Preferred Skills & Experience

  • Post-graduate degree (e.g., MA) in Psychology, Management, Human Resources, Industrial Relations, or related field
  • Experience with Qualtrics and Workday

  

This posting is for an existing vacancy.
The expected salary range for this position is $72,000.00 - $108,000.00 per year.

You may also be eligible to receive an annual Incentive Award pursuant to our Short-term Incentive plan and our Long-Term Incentive plan (if applicable), and to participate in our group benefits and retirement plans – details on these elements of compensation are included within OMERS & Oxford offer letters.


As one of Canada’s largest defined benefit pension plans, our people-first culture is at its best when our workforce reflects the communities where we live and work — and the members we proudly serve.

From hire to retire, we are an equal opportunity employer committed to an inclusive, barrier-free recruitment and selection process that extends all the way through your employee experience. This sense of belonging and connection is cultivated up, down and across our global organization thanks to our vast network of Employee Resource Groups with executive leader sponsorship, our Purpose@Work committee and employee recognition programs.


Artificial intelligence (AI) tools are used to support certain stages of the OMERS recruitment process. While AI assists us in our process, human judgment and decision-making remain central to our candidate experience.

Skills Required

  • 3+ years of work experience in employee listening, Human Resources or similar roles
  • Bachelor's degree in Psychology, Management, Human Resources, Industrial Relations, or related field
  • Expertise in employee engagement research, survey design, statistical methods, and Microsoft Excel
  • Hands-on experience with an employee experience surveying platform
  • Highly organized with demonstrated time and project management skills
  • Adaptable and comfortable navigating ambiguity and change
  • Excellent analytical skills, attention to detail and commitment to quality
  • Proven ability to synthesize trends and patterns from large amounts of data to key insights
  • Effective relationship builder with strong collaboration and interpersonal skills
  • Strong communicator with an ability to tailor verbal and written messages to the audience
  • Deep commitment to privacy and confidentiality
  • Post-graduate degree (e.g., MA) in Psychology, Management, Human Resources, Industrial Relations, or related field
  • Experience with Qualtrics and Workday

OMERS Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about OMERS and has not been reviewed or approved by OMERS.

  • Retirement Support Retirement benefits are positioned as a standout part of total rewards, anchored by a defined benefit pension that provides predictable lifetime income and includes survivor, disability, bridge, and inflation-protection features. The plan is often treated as materially more valuable than typical RRSP matching, despite requiring employee contributions.
  • Fair & Transparent Compensation Compensation is frequently characterized as fair or well-paid in certain roles, and the overall package is sometimes framed as “excellent compensation” when pay and benefits are considered together. Pay competitiveness appears strongest in investment-focused groups and in higher-cost markets.
  • Wellbeing & Lifestyle Benefits Non-pension benefits are described as strong in areas like wellness and mental health support, alongside lifestyle allowances and paid-time-off features. These elements add perceived value beyond base salary and bonus.

OMERS Insights

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The Company
HQ: Toronto
1,560 Employees
Year Founded: 1962

What We Do

Founded in 1962, OMERS is one of Canada’s largest defined benefit pension plans, with $133.6 CAD billion in net assets as of June 30, 2024. With employees in our offices in Toronto, London, New York, Amsterdam, Luxembourg, Singapore, Sydney and other major cities across North America and Europe, OMERS invests and administers pensions for over half a million active, deferred and retired employees of 1,000 municipalities, school boards, libraries, police and fire departments, and other local agencies in communities across Ontario

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