Senior Associate, Payments

Company Description

Checkout.com is one of the most exciting fintechs in the world. Our mission is to enable businesses and their communities to thrive in the digital economy. We’re the strategic payments partner for some of the best known fast-moving brands globally such as Patreon, Binance, SHEIN, Grab, Henkel, Wise, Sony Electronics and many others. Purpose-built with performance and scalability in mind, our flexible cloud-based payments platform helps global enterprises launch new products and create experiences customers love. And it's not just what we build that makes us different. It's how.
We empower passionate problem-solvers to collaborate, innovate and do their best work. That’s why we’re number 9 on the Forbes Cloud 100 list and on Glassdoor’s list of Top 10 fintechs to work for. And we’re just getting started. We’re building diverse and inclusive teams around the world — because that’s how we create even better experiences for our merchants and our partners. And we need your help. So, join us to build tomorrow, today.

Job Description

Checkout.com's finance department is looking for a hands-on professional who can provide expert support to the Payments Team Manager - APAC, having a proven track record to work with minimal day to day supervision.
The successful candidate will need to be an independent, diligent individual, able to stand out in an entrepreneurial environment. This role will play a crucial role in optimizing and managing the payment processes within our checkout systems. This individual will be responsible for ensuring smooth payment experiences for our customers, handling payment-related issues, and collaborating with various teams to enhance our payment infrastructure in Japan & APAC.

What you'll be doing

• Processing and Reviewing Merchant Payments:
• Handle and process merchant payments across multiple regional banking platforms, including JPMorgan Chase.
• Review and verify payment transactions to ensure accuracy and compliance with company policies and banking regulations.
• Maintain adherence to relevant regulations, including MAS Payment Services Act or HK Money Service Operator.
• Create and analyze reports on payment performance, transaction volumes, and other metrics, providing insights to support strategic decision-making.
• Project Management and Participation: Actively contribute to and manage ongoing projects, including:
• New Treasury Products: Engage in the development and implementation of new treasury products, working closely with relevant teams to ensure alignment with our payment strategies.
• Bank Redundancy Strategy: Support the development and execution of strategies for bank redundancy, ensuring business continuity and minimizing risk in our payment operations.
• System and Process Improvement:
• Identify opportunities for process improvements in payment processing and reconciliation procedures.
• Collaborate with cross-functional teams to enhance payment systems and streamline workflows.
• Collaborate with banks, and other partners to ensure smooth integration and operation of payment solutions.
• Use strong problem solving skills and a deep understanding of our systems to resolve queries with our customers in mind
• Assisting & guiding the rest of the team as required
• Ad hoc reporting as required

Qualifications

About You

• Ability to handle multiple tasks with tight delivery schedules and prioritize accordingly
• Strong sense of ownership and accountability
• Process-oriented and high level of attention to detail
• Excellent time management skills with the ability to build strong cross-functional relationships and work collaboratively
• Demonstrated experience of working within the financial services industry
• High level of proficiency with MS Excel (Highly desirable)
• Process driven – You understand processes intuitively, are highly organised, and are constantly on the lookout to improve the way you work. You love tweaking things.
• Collaborative – You seek first to understand and then to be understood. You communicate your actions and intentions clearly - verbally as well as in written form.
• Proactive – You have a proactive attitude towards problems. You pay attention to details and think about the implications of what you are doing.
• Most importantly, a teammate - someone fully committed to their team and who takes pride in their work, both independently and as a collective.
• Fluent in English and Japanese

If you don't meet all the requirements but think you might still be right for the role, please apply anyway. We're always keen to speak to people who connect with our mission and values.

Additional Information

At Checkout.com, everything starts with our values, including the experience we offer our people.

#Aspire
We supercharge your professional growth with career development programs and leadership training. You can learn your way, with tailored pathways and online platforms. And be inspired at relevant conferences.

#Excel
We don't stop at 'good' here. We strive for excellence amongst our teams every day and recognize colleagues who take it to the next level through our quarterly peer-nominated Hero awards.

#Unite
We're proud of our global connections and inclusive environment. So we champion this through our colleague-led community groups and celebrate many cultural events together.

More about Checkout.com
Our technology makes payments seamless. We provide the fastest, most reliable payments in more than 150 currencies, with in-country acquiring, world-class fraud filters and reporting, through one API. And we can accept all major international credit and debit cards, as well as popular alternative and local payment methods.

Checkout.com launched in 2012, and we now have a team of 1800 people across 19 international offices.

We believe in equal opportunities

We work as one team. Wherever you come from. However you identify. And whichever payment method you use. 

Our clients come from all over the world — and so do we. Hiring hard-working people and giving them a community to thrive in is critical to our success.

When you join our team, we’ll empower you to unlock your potential so you can do your best work. We’d love to hear how you think you could make a difference here with us. 
We want to set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable. We’ll be happy to support you.

Apply without meeting all requirements statement 

If you don't meet all the requirements but think you might still be right for the role, please apply anyway. We're always keen to speak to people who connect with our mission and values.

We believe in equal opportunities

We work as one team. Wherever you come from. However you identify. And whichever payment method you use. 

Our clients come from all over the world — and so do we. Hiring hard-working people and giving them a community to thrive in is critical to our success.

When you join our team, we’ll empower you to unlock your potential so you can do your best work. We’d love to hear how you think you could make a difference here with us. 

We want to set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable. We’ll be happy to support you.

Take a peek inside life at Checkout.com via

• Our Culture video https://youtu.be/BEwnpHuadSw
• Our careers page https://www.checkout.com/careers
• Our LinkedIn Life pages bit.ly/3OaoN1U
• Our Instagram https://www.instagram.com/checkout_com/