Senior Associate, Operations, Tokyo Rep Office

Posted Yesterday
Be an Early Applicant
17 Locations
In-Office or Remote
Senior level
Financial Services
The Role
Support Tokyo office operations, client engagement, and administration for JPY settlement. Manage BOJNet-related applications, liaise with BOJ, members, Kyndryl, and internal stakeholders; support onboarding, BAU, trials, contingency, vendor and IT/BCM tasks.
Summary Generated by Built In

About CLS:

CLS is the trusted party at the centre of the global FX ecosystem.  Utilized by thousands of counterparties, CLS makes FX safer, smoother and more cost effective.  Trillions of dollars’ worth of currency flows through our systems each day. 

Created by the market for the market, our unrivalled global settlement infrastructure reduces systemic risk and provides standardization for participants in many of the world’s most actively traded currencies.  We deliver huge efficiencies and savings for our clients: in fact, our approach to multilateral netting shrinks funding requirements by over 96% on average, so clients can put their capital and resources to better use.

CLS products are designed to enable clients to manage risk most effectively across the full FX lifecycle – whether through more efficient processing tools or market intelligence derived from the largest single source of FX executed data available to the market.

Our ambition to make a positive difference starts with our people.  Our values underpin everything that we do at CLS and define our working environment:

  • Pivotal purpose
  • Trusted guardian
  • Targeted innovation
  • Facilitate connections
  • Delivering excellence
  • Inclusive culture

Job information:

  • Functional title – Senior Associate, Operations, Tokyo Rep Office
  • Department - Operations
  • Corporate level – Senior Associate
  • Report to – Vice President, Operations, Tokyo Rep Office
  • Location - Tokyo

What you will be doing:

  • Team collaboration
    • Collaborate with the team and provide effective support to Vice President, Operations, Tokyo Rep Office to ensure overall Tokyo office activities including Operations, Client Engagement/ Support and office admin work effectively and efficiently
  • Internal communication
    • Effectively communicate with internal stakeholders to ensure smooth Tokyo office activities (Operations, Premises, IT Security, Legal, Risk, HR and so on)
  • External communication
    • Communicate with BOJ timely and effectively - Payment & Settlement Sys Dept, IT Dept, Operations Dept
    • Communicate with Settlement Members, Nostros and other CLS clients effectively
  • JPY Operations
    • Perform Tokyo Operations to ensure functioning effectively to perform JPY BAU, regular trials, and contingency procedures
    • Proceed with some projects under the guidance of Vice President from JPY operations perspective
    • Communicate with Kyndryl Japan for B-Gate operation/maintenance/upgrade
    • Maintenance of BOJ Net related applications
  • Client support/management
    • Support Settlement Members and other CLS services clients in onboarding, BAU and community wide projects
  • Administration
    • Perform required administrative tasks to ensure office environment being effective
    • Manage Office IT equipment and configuration together with Deskside IT support (Stefanini/Gateway Computer)
    • Support Tokyo BCM
    • Manage Office vendors (Daikin, Takachiho, Computec, Ricoh, MUFG Bank, Mitsui Fudosan Building Management)
    • Manage office equipment purchase, repairment, disposal and hardware audit, power shutdown

What we’re looking for:

  • Good analytical capabilities and sound judgment. Capable of good understanding of CLS Operations rules and procedures
  • Logical thinking capabilities to understand jobs and tasks with little experiencing them
  • Good knowledge of FX markets, functioning and products through front to back office
  • Good knowledge of BOJNet, FXYCS, SWIFT and payment business in general
  • Understanding of IT and IT applications in banking environment
  • Skilled and experienced interacting across regulators and all client types including BOJ and Kyndryl, and with key stakeholders
  • Good written and verbal communication skills in both Japanese and English, including attention to detail, and good standards for work product
  • Good collaboration and partnership approach
  • Good risk management skills and cultures as 1st line of defense

Professional qualifications / certifications

  • Graduate degree or higher
  • Experience working for financial market infrastructures, Member banks, CCPs or exchanges
  • Background in FX business or client support in financial sector

Our commitment to employees:

At CLS, we celebrate inclusion and consider this to be one of our strongest assets. We are committed to fostering an environment in which everyone feels comfortable to be who they are, and inclusion is valued. All employees have access to our inclusive benefits, including:

  • Holiday - UK/Asia: 25 holiday days and 3 ‘life days’ (in addition to bank holidays). US: 23 holiday days.
  • 2 paid volunteer days so that you can actively support causes within your community that are important to you.
  • Generous parental leave policies to ensure you can enjoy valuable time with your family.
  • Parental transition coaching programmes and support services.
  • Wellbeing and mental health support resources to ensure you are looking after yourself, and able to support others.
  • Employee Networks (including our Women’s Forum, Black Employee Network and Pride Network) in support of our organisational commitment to embrace and always be learning more about inclusivity.
  • Hybrid working to promote a healthy work/life balance, enabling employees to work collaboratively in the office when needed and work from home when they don’t.
  • Active support of flexible working for all employees where possible.
  • Monthly ‘Heads Down Days’ with no meetings across the whole company.
  • Generous non-contributory pension provision for UK/Asia employees, and 401K match from CLS for US employees.
  • Private medical insurance and dental coverage.
  • Social events that give you opportunities to meet new people and broaden your network across the organisation.
  • Annual flu vaccinations.
  • Discounts and savings and cashback across a wide range of categories including health and retail for UK employees.
  • Discounted Gym membership – Complete Body Gym Discount/Sweat equity program for US employees.
  • All employees have access to Discover – our comprehensive learning platform with 1000+ courses from LinkedIn Learning.
  • Access to frequent development sessions on a number of topics to help you be successful and develop your career at CLS.

Skills Required

  • Good analytical capabilities and sound judgment
  • Logical thinking to understand tasks with limited experience
  • Good knowledge of FX markets, front-to-back functioning and products
  • Good knowledge of BOJNet, FXYCS and SWIFT and payment business
  • Understanding of IT and banking IT applications
  • Experience interacting with regulators and vendors (e.g., BOJ, Kyndryl)
  • Strong written and verbal communication skills in Japanese and English
  • Collaboration and partnership approach
  • Risk management skills and 1st line of defense mindset
  • Graduate degree or higher
  • Experience at financial market infrastructures, member banks, CCPs or exchanges
  • Background in FX business or client support in financial sector
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The Company
HQ: New York, NY
643 Employees
Year Founded: 2002

What We Do

In 2022, we celebrate 20 years of delivering unprecedented levels of risk mitigation, liquidity optimization and operational efficiencies. Trusted by thousands of counterparties within the global FX ecosystem, CLS makes FX safer, smoother and more cost effective. Trillions of dollars worth of currency flows through our systems each day. Created by the market for the market, our unrivaled global settlement infrastructure reduces systemic risk and provides standardization for participants in many of the world’s most actively traded currencies. We deliver huge efficiencies and savings for our clients: in fact, our approach to multilateral netting shrinks funding requirements by over 96% on average, so you can put your capital and resources to better use. Our complementary products are designed to enable you to manage your risk most effectively across the full FX lifecycle – whether through more efficient processing tools or market intelligence derived from the largest single source of FX executed data available to the market.

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