Senior Associate Office IT

Posted One Month Ago
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Hyderabad, Telangana, IND
In-Office
Senior level
Fintech • Payments • Financial Services
The Role
Manage office IT infrastructure including Microsoft 365 email, Cisco IronPort gateways, Active Directory, DNS, DHCP, public BIND DNS, Wi-Fi, endpoint management, patching, backups, security remediation, scripting, troubleshooting, disaster recovery drills, and audit compliance. Maintain service uptime, secure email and DNS environments, administer user access and policies, and coordinate with information security, audit, and risk teams.
Summary Generated by Built In
Job Details
  • Job Title: Senior Associate – IT Infra Office Maintenance
  • Years of Experience: 3+
  • Education: BE/BTech
  • Location: Hyderabad

Requirements
Key Responsibilities
1. Managing on premises O365 Email Setup with secure Cisco Email Gateway for NPCI domain
Email Solution:
  • Ensures email uptime for NPCI users & all SMTP application in order to keep NPCI business moving.
  • Protect the NPCI MX email gateway from spam, cyber threats, malware, ransomware, spoofing and phishing attack.
  • Secure NPCI email domain with enhancing email security protocol by stopping sender fraud with SPF, DKIM and DMARC.
  • All Incoming & Outgoing clean mail accept and is deemed to be virus and spam free to avoid NPCI IP blacklist.
  • NPCI Email Solution Integrated with Ironport and Active Directory for seamless mail delivery.
  • Proactively reviews and resolves escalated call.
  • On time version upgrade to closure of security vulnerability.
  • O365 administrator, storage management, web hosting, troubleshooting skills, bash scripting, log management and automations, Ironport mail gateways management.
  • Perform four email DR Drill activity with achieve schedule timeline with script to reduce the downtime during email Dr Drill.
  • Coordinate with IS, Audit, and Risk team during internal and external audit for compliance and closure.

2. Managing Active Directory
Active Directory (AD):
  • Maintaining 10 internal AD servers with DHCP & DNS services.
  • Replication the all AD servers for synchronization, net logon, time services, FSMO roles, schema, NTDS database partitions and DNS settings.
  • AD health check-up & identify resource bottlenecks, troubleshooting and resolving problems.
  • Installing patches & software upgrade to close audit observation.
  • Creation scripting to avoid the manually error.
  • DNS zone / Delegation creation and deletion on location AD servers
  • Regular clean up on AD, DNS and DHCP.
  • Manages AD DHCP scopes and configuring the new scopes.
  • Creation of Group policy and maintaining the policy.
  • AD Single Sign On User Windows Login, EPO, Email & Proxy for seamless access.

3. Administration of Internet DNS server on open source
  • Ensuring uptime NPCI public DNS.
  • Maintaining NPCI sub-domain record types NS, A, MX, TXT, CMANE, SRV, PTR.. etc for quick response.
  • NPCI Public DNS application is running at three DC locations on Linux Bind with free software.
  • Upgrade the Linux OS and Bind application to closing audit points related to Public DNS servers.
  • Weekly backup with script of NPCI DNS public Zone files.
  • Monitoring from cache poisoning attack and protect DNS server with safe & secure connection.
  • All NPCI subdomains FQDN seamless queries resolve for external world by authoritative on premise NPCI DNS servers.

4. DHCP
  • DHCP server Management
  • Allow and Deny Mac Ids
  • IP reservation
  • Scope management

5. Wi-fi Management
  • Wifi Server Management
  • Wifi Access point Management

6. Endpoint Client Management tool
  • Patch Management
  • Deploying of Software and Software Update
  • Service Desk Management
  • Inventory/Asset Management
  • Management of AD, DNS, DHCP, O365, Iron port, Wifi, BMC client Management.
  • Knowledge of Linux/Ubuntu and Mac OS


Skills Required

  • 3+ years of professional experience
  • BE or BTech degree
  • Microsoft 365 administration, storage management, web hosting, troubleshooting, and automation experience
  • Cisco IronPort email gateway management experience
  • Active Directory, DNS, DHCP, and Group Policy administration experience
  • Linux or Ubuntu administration and BIND DNS experience
  • Bash scripting and log management experience
  • Wi-Fi server and access point management experience
  • Endpoint patch, software deployment, service desk, and asset management experience
  • Mac OS knowledge
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The Company
HQ: Mumbai, Maharashtra
2,124 Employees
Year Founded: 2005

What We Do

NPCI is an umbrella organisation for all retail payment systems in India. It was set up with the support & guidance from Reserve Bank of India (RBI) & Indian Banks Association (IBA). A registered company under Section 8 of the Companies Act, 2013. Watch the NPCI Corporate AV - https://youtu.be/RGl9YQ6CB20 Products & Services Unified Payments Interface Unique payment solution which empowers a recipient to initiate the payment request from a smartphone. It facilitates 'virtual payment address'​ as a payment identifier for sending & collecting money & works on single click 2 factor authentication. Immediate Payment Service A 24X7, real time, cost effective, independent channel, retail payment service, introduced by NPCI, empowering customers to transfer money instantly with banks & RBI authorised PPIs across India. RuPay Robust card scheme designed to offer payment products with superior features & processes specifically designed to cater to diverse consumer needs. *99# USSD based mobile banking platform that makes banking services accessible to all the bank account holders on their mobile phones. National Automated Clearing House Centralised payment system developed with an aim to consolidate multiple ECS systems running across the country & provide a framework for the removal of local barriers/inhibitors. Aadhaar Enabled Payment System Bank led model which allows online financial inclusion transactions at micro-ATMs through the business correspondent of any bank using the Aadhaar authentication. e-KYC Electronic way of conducting authentic & real time KYC of a customer using Aadhaar authentication. Cheque Truncation System Electronic image of the cheque is transmitted to the drawee bank by the clearing house, along with relevant information. National Financial Switch Facilitates routing of ATM transactions through inter-connectivity between its member institutions thereby enabling the citizens of the country to utilise any ATM of a connected entity

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