About MUFG Investor Services
MUFG Investor Services is a trusted partner to many of the world’s largest public and private funds, providing asset servicing and operational solutions built for alternatives. With over $1 trillion in client assets under administration, we offer fund administration, banking, payments, fund financing, foreign exchange overlay, corporate and regulatory services, custody, business consulting, and more. Operating from 14 locations worldwide, we help clients mitigate risk, enhance efficiency, and navigate the operational complexities of today’s investment management landscape. As a division of Mitsubishi UFJ Financial Group (MUFG), one of the world’s largest financial institutions with approximately $3 trillion in assets, we combine deep expertise with the strength and stability of a leading financial institution. To learn more, visit us at www.mufg-investorservices.com.
Job Description- Be an integral member of the AML team’s daily operations, providing quality client service with the guidance of MUFG’s core values of Trust, Challenge & Empowerment, Passion for Clients, Openness and Honesty.
- Support the quality control review process of daily deliverables adhering to company and department policies and procedures relating to AML, Data Governance and Outsourcing
- Be a main contact for daily client inquiries and deliverables within your team, striving to consistently complete deliverables within SLAs, escalate any client or deliverable issues where required and appropriate
- Respond to queries from Clients, Investors, Fund Managers or internal MUFG Departments adhering to a high quality standard and provide assistance and guidance to the team members in query responses
- Through experience, provide guidance to colleagues within the team in daily tasks, processes and deliverables
- Actively participate in regular team check-in meetings/calls sharing information, ideas and supporting colleagues in a positive team culture
- Support management in department initiatives, projects, risk mitigation
- Support and Promote MUFG’s core values of Trust, Challenge & Empowerment, Passion for Clients and Openness and Honesty
- Diploma or Bachelor degree in a business related field preferred or relevant experience
- 2-4 years experience in financial services, fund administration, asset management, banking or client service
- Demonstrate an ability to problem solve and provide guidance, assistance when required
- Attention to detail and accuracy
- Client/customer service experience
- Knowledge of AML processes and related functionalities
- Strong PC-based experience
- Time management and organizational skills with ability to prioritize and meet deadlines
- Professional written and verbal communication skills
- Demonstrate business logic and risk adverse approach to processes
- Demonstrate leadership/responsibility within a team in AML, fund administration or relevant industry
What’s in it for you to join MUFG Investor Services?
Take a look at our careers site and you’ll find everything you’d expect from a career with the fastest-growing business at one of the world’s largest financial groups. Now take another look. Because it’s how we defy expectations that really defines us. You’ll feel that difference in all kinds of ways. Our vibrant CULTURE. Connected team. Love of innovation, laser client focus, and next-level LEARNING & DEVELOPMENT.
So, why settle for the ordinary? Apply now for a Brilliantly Different career.
We are committed to using Artificial Intelligence (AI) tools responsibly and being transparent about what we do to build trust and confidence. At MUFG Investor Services, we use AI tools to support our recruitment process by helping us understand how well candidates’ applications align with the requirements of the role.
All AI recommendations are reviewed by our recruitment team before any decisions are made.
More information on our use of AI tools is available in our Privacy Notice available to you as part of your application.
We thank all candidates for applying; however, only those proceeding to the interview stage will be contacted.
MUFG is an equal opportunity employer.
Skills Required
- 2-4 years experience in financial services, fund administration, asset management, banking or client service
- Knowledge of AML processes and related functionalities
- Client/customer service experience
- Strong PC-based experience
- Time management and organizational skills with ability to prioritize and meet deadlines
- Professional written and verbal communication skills
- Attention to detail and accuracy
- Demonstrate an ability to problem solve and provide guidance
- Demonstrate business logic and risk-averse approach to processes
- Demonstrate leadership/responsibility within a team in AML, fund administration or relevant industry
- Diploma or Bachelor degree in a business related field or relevant experience
MUFG Investor Services Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about MUFG Investor Services and has not been reviewed or approved by MUFG Investor Services.
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Healthcare Strength — Comprehensive medical, dental, and vision coverage alongside dedicated mental‑health support is part of the package. U.S. plan depth is indicated by multiple carrier options and other standard large‑employer elements.
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Leave & Time Off Breadth — Generous PTO in some locations and a wide range of family and caregiving leaves (maternity, parental, adoptive, carer) are emphasized. Paid volunteer days and hybrid/flexible work further support time off and balance.
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Strong & Reliable Incentives — Bonus potential is present, with references to a “nice bonus” and performance‑linked bonuses as part of total rewards. These incentives can meaningfully supplement cash compensation for some roles.
MUFG Investor Services Insights
What We Do
MUFG Investor Services is a trusted partner to many of the world’s largest public and private funds, providing asset servicing and operational solutions built for alternatives. With over $1 trillion in client assets under administration, we offer fund administration, business process outsourcing, banking, payments, fund financing, foreign exchange overlay, corporate and regulatory services, custody and depositary solutions, business consulting, and more. Operating from 16 locations worldwide, we help clients mitigate risk, enhance efficiency, and navigate the operational complexities of today’s investment management landscape. As a division of Mitsubishi UFJ Financial Group (MUFG), one of the world’s largest financial groups with approximately $3 trillion in assets, we combine deep expertise with global scale. To learn more, visit us at www.mufg-investorservices.com.
