Senior Associate New Payment Rails - Strategy and Planning

Job Description
Join the New Payment Rails team and help shape the future of consumer payments. As part of a dynamic and innovative group, you'll support the adoption of new payment rails and deliver safe, secure payment experiences. We value diversity, collaboration, and a relentless drive for operational excellence.
Job Summary
As a Senior Associate Strategy and Planning in the New Payment Rails team, you will be a trusted operator for NPR leadership, supporting strategic initiatives and operational processes. You will collaborate across the Banking Payments organization to keep the team on track toward its goals, drive compliance, and deliver tailored communications to leadership.
Job responsibilities

• Liaise with the Banking Payments Strategy and Planning team to align NPR initiatives with broader organizational goals.
• Run operational processes efficiently, sharing key actions and ensuring follow-through on action items.
• Ensure compliance with key controls regarding execution and document management.
• Build and maintain an inventory of the team's book of work, tracking OKRs and accomplishments.
• Set and run agendas for executive decision-making sessions and team meetings.
• Organize development of monthly Cabinet materials and fulfill tracking and compliance requirements.
• Lead team submissions to monthly Banking Payments BUR and represent NPR in quarterly planning exercises.
• Prepare summary content for Banking Payments leadership, summarizing the NPR book of work.
• Coordinate annual offsite events and key stakeholder meetings.
• Track issues, trends, and industry events, sharing information with product and partner teams.
• Build executive decks and external market-facing content on NPR products.

Required qualifications, capabilities and skills

• 3+ years of relevant experience in business management, product, or project management.
• Experience with agile project management tools (Confluence, JIRA, Git, etc.).
• Ability to analyze opportunities, recommend solutions, and communicate effectively to all levels of management.
• Well-versed in both business and technology.
• Positive, team-oriented attitude and inspiring skills.
• Self-motivated and confident in ambiguous circumstances.
• Strong organizational skills and attention to detail.
• Proven track record of managing operational processes and supporting leadership teams.

Preferred qualifications, capabilities and skills

• JPMC institutional knowledge.
• Background in financial services, retail banking, or payments.

About Us
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Equal Opportunity Employer/Disability/Veterans
About the Team
Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.