Senior Associate, IT Sourcing Manager, Group Procurement Services

Responsibilities

• Define, develop, and maintain strategic plans for IT sourcing to align with the Bank's overall strategy and financial commitments.

• Leverage extensive market research, industry communities, and external relationships to provide critical insights and advice on IT supplier strengths and weaknesses for various projects and new engagements.

• Formulate, progress, finalize, and operate commercial matters to meet the Bank's IT needs, securing optimal contractual arrangements to harness efficiency, effectiveness, and minimize the Bank's exposure to risk.

• Oversee the development of appropriate Service Level Agreements (SLAs) and objectives between business units and IT suppliers.

• Identify and drive cost savings initiatives, as well as lead the investigation, analysis, and resolution of complex disputes with IT suppliers.

• Proactively participate in IT Sourcing Industry forums, conduct, and interpret research on emerging industry trends and technologies to enable the Bank to proactively leverage its market position.

Accountable for:

• Efficient and accurate management of IT commercial agreements.

• Effective and precise development and evaluation of IT sourcing strategies.

• Successful negotiation of complex IT commercial arrangements and dispute resolution on behalf of the Bank.

• Educating business units on their negotiated obligations related to IT contracts.

• Continuous improvement of IT sourcing processes based on performance analysis and industry best practices.

Day-to-Day Responsibilities:

• Manage and review approved IT requisitions, ensuring compliance with Power to Sign Authority and internal policies.

• Lead the process of obtaining competitive quotations from a minimum of three qualified IT suppliers to secure the best price, optimal service, and foster strong prospective relationships.

• Cultivate and maintain strong relationships with current and prospective IT vendors.

• Collaborate closely with business units to understand their IT needs and develop tailored procurement solutions.

• Work in partnership with IT vendors to ensure timely achievement of project targets and service delivery.

• Review and ensure IT contract agreements, especially the commercial aspects, are in accordance with agreed-upon terms.

• Ensure the completeness and accuracy of Order Forms before approval within the COUPA system.

• Guarantee timely renewal of IT contract agreements.

• Collaborate with the vendor management team to ensure all IT vendors partnering with the bank fulfill necessary due diligence documentation and compliance requirements.

Requirements:

• Minimum of 7-10 years of progressive experience in IT procurement, sourcing, and project management, preferably within a large multinational banking or financial services environment.

• Proven track record of managing complex IT sourcing initiatives and negotiating high-value contracts.

• Bachelor's degree (S1) in Business Administration, Information Technology, Supply Chain Management, or a related field.

• In-depth knowledge of IT Procurement concepts, including hardware, software, cloud services, and IT consulting.

• Strong understanding of Microsoft Office Suite for daily tasks and reporting.

• Exceptional negotiation skills with a proven ability to achieve favorable terms and outcomes.

• Excellent communication, interpersonal, and stakeholder management skills.

• Ability to work effectively in a fast-paced, dynamic, and geographically dispersed environment.

• Familiarity with relevant banking regulations and compliance standards related to IT procurement.

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