Make an impact at NTT Global Data Centers
Join NTT Global Data Centers and be part of a team that drives innovation and sustainability in the digital world. With over 150 data centers across more than 20 countries globally, we offer unparalleled opportunities to work on cutting-edge technology and transformative projects. Experience a collaborative, innovative, and inclusive workplace where your ideas are valued, and your growth is supported.
Your role at a glance
First line of defense against all operational threats of our data centres. You form the backbone of our operations team to ensure that our facilities are operational 24/7.At the frontline, our shift team is tasked with managing and operating all mission critical systems in our data centres. To achieve maximum uptime of our equipment, inspect and maintain them with utmost care. We are also the first responders to any incident that may put the performance of our facilities at risk.
What we are looking for
Key Roles and Responsibilities:
Daily monitoring of Environment Monitoring System including but not limited to: chiller cooling system, water pumps, cooling towers, AHU units, CRAH units, FCU units, water leak detection, fire alarm systems, VESDA, smoke detector (raised floor/ceiling) HV/LV switch rooms, Transformers, UPS system, Generators, Power Distribution Units, etc.
Ensure Data Hall collocation temperature and humidity are within range.
Response and attend to equipment alarm on site.
Troubleshoot abnormal incident / fault based on SOP&EOP.
Escalated/update accordingly any severity event occurred according to the process and procedures.
Escorting and overseeing vendor to ensure data center activities and service are carry out properly and compliance with all safety procedures as well as utilization of protective equipment. Ensuring all work rendered are in adherence to Company policies and contract agreement.
Monthly/Weekly Electrical and Mechanical system consumption report data trending logging and ensuring timely submission of relevant reports on agreed timing such as monthly basis as required under the requirement of our MSA with customer.
Assist in maintaining up to date drawings, asset and inventory management.
Monitor incoming tickets for processing and provide support to clients/users from the ticketing portal or via email and respond based on SLA.
Conduct daily task as per assigned including but not limited to server tape insertion, remote hand support, etc
Involve in DC related audit process.
Requirements
At least 2 Year of experience in maintenance or facilities functions.
Able to perform alternate 12-hour shift (9am to 9pm, 9pm to 9am)
Malaysian citizen.
Bachelor's Degree/Post Graduate Diploma/Professional Degree/Vocational in Computer Science or equivalent.
Fluent in English and Bahasa Malaysia. Mandarin is added advantage.
Positive attitude
Who we are
As the third largest data center provider, we operate over 150 data centers in more than 20 countries and regions. We understand that every business – large and small – has its own unique needs and goals. We offer local-to-global data center expertise, aligned with our connected platform of AI-ready data centers to create solutions that enable our clients to seamlessly scale their digital businesses, anywhere and anytime.
Skills Required
- At least 2 years of experience in maintenance or facilities functions
- Able to perform alternate 12-hour shifts (9am-9pm, 9pm-9am)
- Malaysian citizen
- Bachelor's Degree/Post Graduate Diploma/Professional Degree/Vocational in Computer Science or equivalent
- Fluent in English and Bahasa Malaysia
- Mandarin language skills
- Positive attitude
What We Do
NTT Ltd. is a leading, global technology services company. We’re here to enable the connected future. We come together to make the world a better place, and every day we use the power of technology to make it happen. We employ curious people who are ready to change the world. Through the work we do with our clients and in our communities, we find ways that technology can make a positive impact. We call it technology for good. That’s our focus and it extends well beyond the bottom line. We believe in using technology for good. This means helping organizations and society transform and move into the future with a partner they can trust. At the heart of our business are relationships built on loyalty, commitment and a shared belief in what’s possible when we work together: a better world for us all to live in. Working with organizations around the world, we achieve business outcomes through intelligent technology solutions. For us, intelligent means data driven, connected, digital and secure. Through our full range of unparalleled capabilities, we empower people, strategy, operations and technology, while our platforms provide a single view across hybrid environments. This gives our clients better insight to make the right decisions at the right time and achieve their business modernization and transformation goals. A new idea becomes a great idea when it helps to make the world a better place. We’re constantly innovating. It is, and always has been, the essence of what sets us apart. We harness the collective effort of our people, together with external innovators and innovations, to drive excellence through the technologies we integrate and the services we deliver. Technology enables connection. And connections create understanding. The result is connected cities, factories, healthcare, agriculture, conservation, and even connected sport. Together we enable the connected future. Everything is iNTTerconnected.
