Senior Associate, Innovation, Product Management

Posted Yesterday
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Conshohocken, PA, USA
In-Office
Senior level
Fintech • Financial Services
The Role
Lead product discovery and delivery for private markets fintech: conduct UX research, identify friction, scope solutions, run POCs (including AI tools), write requirements and user stories, collaborate with developers, test releases, analyze impact, and produce product guides and change management materials.
Summary Generated by Built In

Join Hamilton Lane, a global leader in private markets, as we scale to meet the demands of our growing client base. Here, you’ll work with ambitious, high‑performing teams built on integrity, candor and collaboration, backed by our market-leading data and technology. We invest heavily in our people and our partners, giving you the platform to enrich lives, safeguard futures and grow your career.  
 
What We Do 
As one of the largest private markets investment firms globally, we provide innovative solutions to institutional and private wealth investors around the world, specializing in flexibility and full-spectrum access. We currently employ approximately 800 professionals operating in offices throughout North America, Europe, Asia Pacific and the Middle East, and have $1.0 trillion in assets under management and supervision, composed of $146.1 billion in discretionary assets and $871.5 billion in non-discretionary assets, as of December 31, 2025.  

The Opportunity:

Join Hamilton Lane as a Senior Associate on our Private Markets fintech product management team. We are focused on using innovation to change the private markets. You will have a passion for problem solving and will be focused on client and investment team business goals. As a product team member, you’ll be involved in all aspects of the innovation process, from identifying friction points to creating technology.

Your responsibilities will be to:

  • Support product managers by translating business goals and user feedback into thoughtful product design.

  • Conduct user experience (UX) research by interviewing clients and internal stakeholders, gather additional client feedback from Client and Sales teams, and conduct innovation sessions.

  • Identify friction points, articulate core problem and scope.

  • Investigate build, partner, buy methods to solve problem; develop and run POCs with available AI applications or software.

  • Recommend solutions, articulate changes to business logic or processes, and bring stakeholders along the product development cycle.

  • Document current and future state with diagrams, functional requirements, user stories.

  • Dig into financial and business data and conduct data analytics to help get to the right number.

  • Work closely with developers to ensure execution of work, triage user stories, and remove blockers for team.

  • Test features, enhancements, and bug fixes before they land in users’ hands.

  • Use measurement and analytics pre- and post-launch of features and enhancements to communicate impact.

  • Author product guides and contribute to marketing materials; influence the change management associated with a given project.

  • Other duties and responsibilities as assigned

Your background will include:

Must-haves:

  • 6+ years of experience in a private markets product management, portfolio management, or client relationship role.
  • Analytical, problem-solver mind set, process-oriented.
  • Self-directed, proactive.
  • Excellent communication skills.
  • Ability to work in a fast-paced, team-spirited environment with a strong attention to detail and little guidance.
  • Be comfortable with ambiguity as client and business needs change, enjoy an iterative environment.
  • Exhibits empathy and humility, willing to receive and adopt feedback.
  • Champion of user or human centered design

Nice-to-haves:

  • Familiarity with typical product management tools such as Jira, Confluence, Figma, Pendo

Travel Requirements:

  • Not applicable

Benefits

At Hamilton Lane, our benefits philosophy is simple: to provide our employees with a competitive suite of benefits and services to help navigate through the complexities and challenges of working, living, raising a family, and eventually retiring.

To do this, Hamilton Lane offers the following benefits:

Enhancing Your Physical and Emotional Health 

Employees have access to healthcare coverage, mental health resources, health & fitness reimbursement program, and Wellness Rewards Program.

Developing Your Career

Tuition and certification reimbursement programs are available, along with continual education and development trainings for you to grow with Hamilton Lane.

Supporting Your Family & Community

For our communities, Hamilton Lane provides paid time off to volunteer and compensates for referring qualified candidates that join our team. 

For growing family, we offer an adoption reimbursement program, paid time off for new parents and newlyweds, and provide travel support for nursing parents.  

Safeguarding Your Financial Wellbeing

Hamilton Lane contributes to retirement programs and offers an employee stock purchasing plan.

Hamilton Lane is an affirmative action-equal opportunity employer. All qualified applicants will be considered for employment without regard to their race, color, creed, religion, sex, pregnancy, national origin, ancestry, citizenship status, age, marital or partnership status, sexual orientation, gender identity or expression, disability, genetic predisposition, veteran or military status, status as a victim of domestic violence, a sex offense or stalking, or any other classification prohibited by applicable law.

If you need a reasonable accommodation to complete your application, please contact Human Resources at [email protected].

Hamilton Lane is not accepting unsolicited assistance from search firms for this employment opportunity. Please, no phone calls or emails. All resumes submitted by search firms to any employee at Hamilton Lane via-email, the Internet or in any form and/or method without a valid written search agreement in place for this position will be deemed the sole property of Hamilton Lane. No fee shall be paid in the event the candidate is hired by Hamilton Lane as a result of the referral or through other means.

Skills Required

  • 6+ years in private markets product management, portfolio management, or client relationship role
  • Strong analytical, problem-solving, and process-oriented mindset
  • Self-directed and proactive work style
  • Excellent communication skills
  • Ability to work in a fast-paced team environment with strong attention to detail and minimal guidance
  • Comfortable with ambiguity and iterative processes
  • Empathy, humility, and receptiveness to feedback
  • Champion of user- or human-centered design
  • Experience conducting UX research, stakeholder interviews, and innovation sessions
  • Experience documenting workflows, diagrams, functional requirements, and user stories
  • Experience digging into financial and business data and performing data analytics
  • Experience working closely with developers to triage user stories and remove blockers
  • Familiarity with product management tools such as Jira, Confluence, Figma, Pendo

Hamilton Lane Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Hamilton Lane and has not been reviewed or approved by Hamilton Lane.

  • Parental & Family Support Parental leave is described as generous and inclusive, with added support such as adoption and fertility benefits, backup care, and nursing‑mother travel assistance.
  • Wellbeing & Lifestyle Benefits Wellbeing resources span counseling and life‑coaching access, a Calm subscription for households, wellness rewards, and stipends that reinforce day‑to‑day health.
  • Equity Value & Accessibility Employees can participate in an Employee Stock Purchase Plan at a meaningful discount, broadening access to ownership alongside cash compensation.

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The Company
HQ: Conshohocken, PA
515 Employees
Year Founded: 1991

What We Do

Hamilton Lane is an alternative investment management firm providing innovative private markets solutions to sophisticated investors around the world. The firm has been dedicated to private markets investing for more than two decades and currently has more than 470 employees operating in 18 offices throughout the U.S., Europe, Asia and the Middle East. With $92+ billion in assets under management and $665+ billion in assets under supervision*, Hamilton Lane offers a full range of investment products and services that enable clients to participate in the private markets asset class on a global and customized basis. The firm has been named a Best Place to Work in Money Management by Pensions & Investments for eight consecutive years.

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