· This role
in the IMPS Product Development team shall support the enhancement and
management of IMPS services, including onboarding member banks, introducing new
features, ensuring regulatory compliance, and driving strategic product
initiatives.
· The role
shall be responsible for preparing Business Requirement Documents (BRDs) for
product enhancements, new service offerings, and process improvements, while
coordinating with internal stakeholders for change management, development,
testing, implementation, and rollout.
· This
position shall assist member banks throughout the certification and go-live
lifecycle, providing functional and technical guidance to ensure seamless
integration and compliance with IMPS requirements.
· The role
shall support transaction monitoring, production issue resolution, member bank
support, and operational performance tracking to ensure the smooth functioning
of IMPS services.
· It shall
include preparing presentations, MIS reports, dashboards, business updates, and
management reports for internal leadership and external stakeholders.
· The role
shall collaborate closely with banks, technology partners, and internal teams
to identify industry best practices, analyze business requirements, recommend
product enhancements, and drive continuous improvement initiatives within the
IMPS ecosystem.
- The position offers end-to-end exposure to the
product lifecycle, including requirement gathering, solution design, user
acceptance testing (UAT), implementation, rollout, and post-production support
for IMPS products and services.
Requirements
Experience Required
· 3–6 years
of experience in digital payments, banking products, payment switch operations,
or product management.
· Exposure
to product development lifecycle, including requirement gathering, BRD
preparation, testing, implementation, and rollout.
· Product
Management: Requirement analysis, BRD/FRD preparation, process design, and
product enhancement.
· Payments
Domain Knowledge: Understanding of how transactions, settlement processes,
dispute management, member onboarding, and payment operations work.
· Analytical
Skills: Strong problem-solving, transaction analysis, root cause
identification, and data interpretation capabilities.
· Communication
Skills: Excellent written and verbal communication skills, including
preparation of presentations, MIS reports, and management updates.
· Technical
Understanding: Familiarity with payment messaging formats, APIs, banking
systems, and transaction processing flows.
· AI
Proficiency: Understands AI concepts and tools and applies them effectively to
streamline workflows, enhance productivity, and deliver outcomes efficiently.
Preferred Qualifications
· Essential: Post Graduate in any
stream
- Desirable: MBA, Knowledge
of Switching Technology
Skills Required
- 3-6 years of experience in digital payments, banking products, payment switch operations, or product management
- Experience with product development lifecycle activities, including requirement gathering, BRD preparation, testing, implementation, and rollout
- Product management skills, including requirement analysis, BRD/FRD preparation, process design, and product enhancement
- Understanding of transactions, settlement processes, dispute management, member onboarding, and payment operations
- Strong problem-solving, transaction analysis, root cause identification, and data interpretation skills
- Excellent written and verbal communication skills, including preparation of presentations, MIS reports, and management updates
- Familiarity with payment messaging formats, APIs, banking systems, and transaction processing flows
- Understanding of AI concepts and tools, with the ability to apply them to streamline workflows and improve productivity
- Postgraduate qualification in any stream
- MBA qualification
- Knowledge of switching technology
What We Do
NPCI is an umbrella organisation for all retail payment systems in India. It was set up with the support & guidance from Reserve Bank of India (RBI) & Indian Banks Association (IBA). A registered company under Section 8 of the Companies Act, 2013. Watch the NPCI Corporate AV - https://youtu.be/RGl9YQ6CB20 Products & Services Unified Payments Interface Unique payment solution which empowers a recipient to initiate the payment request from a smartphone. It facilitates 'virtual payment address' as a payment identifier for sending & collecting money & works on single click 2 factor authentication. Immediate Payment Service A 24X7, real time, cost effective, independent channel, retail payment service, introduced by NPCI, empowering customers to transfer money instantly with banks & RBI authorised PPIs across India. RuPay Robust card scheme designed to offer payment products with superior features & processes specifically designed to cater to diverse consumer needs. *99# USSD based mobile banking platform that makes banking services accessible to all the bank account holders on their mobile phones. National Automated Clearing House Centralised payment system developed with an aim to consolidate multiple ECS systems running across the country & provide a framework for the removal of local barriers/inhibitors. Aadhaar Enabled Payment System Bank led model which allows online financial inclusion transactions at micro-ATMs through the business correspondent of any bank using the Aadhaar authentication. e-KYC Electronic way of conducting authentic & real time KYC of a customer using Aadhaar authentication. Cheque Truncation System Electronic image of the cheque is transmitted to the drawee bank by the clearing house, along with relevant information. National Financial Switch Facilitates routing of ATM transactions through inter-connectivity between its member institutions thereby enabling the citizens of the country to utilise any ATM of a connected entity
