The HR Shared Services Compensation operations senior associate combines analytical rigour with a service-orientated mindset. They will be comfortable working in the details of HR systems and cases while also understanding the broader impact of compensation data and decisions on employees, managers, payroll, reporting, and business operations.
We are looking to speak to candidates who are based in Gurugram for our hybrid working model.
Key Responsibilities- You will play a vital role in processing the backend transactions related to general compensation questions or tasks, along with making sure that the relevant SLA’s are met
- Review and process requests related to job architecture, job codes, career levels, compensation tiers, pay ranges, compa-ratio, salary positioning, bonus eligibility, and other compensation-related fields in the HRIS
- Pull ad hoc compensation reports, review data for accuracy and completeness, and help summarize basic findings for the compensation team and business partners
- Assist with program documentation, supporting records, data integrity, audit readiness, and compliance materials
- Partner with Compensation, HR Business Partners, Recruiting, Payroll, HRIS, Finance, and regional People Teams to investigate issues, resolve discrepancies, and coordinate end-to-end completion of transactions
- Adhere to and demonstrate high proficiency in agreed critical metrics & SLAs
- Create, maintain, and improve standard operating procedures, knowledge articles, checklists, process maps, and case-handling guidance for compensation processes
- Perform data validation, reconciliation, and quality-control checks across SuccessFactors, case-management tools, payroll inputs, compensation planning files, and downstream reporting systems
- Experience for 4+ years in HR Operations / Shared Services in an HR Shared Services role (EMEA and Americas)
- Strong Excel or spreadsheet skills, including data validation, lookups, filters, pivot tables, reconciliation, and basic analysis
- A continuous-improvement mindset, with the ability to identify patterns, diagnose process issues, and translate observations into practical improvements
- Can function independently, with minimal mentorship and supervision
- Working knowledge of compensation concepts, including salary ranges, market positioning, comp ratio, job architecture, pay changes, promotions, merit, bonus, and compensation data governance
- Should be proficient with HRMS and ticketing tools such as Zendesk, SuccessFactors, and should have been excellent in meeting HRSS performance parameters - case handling, etc
MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the data platform for the AI era, enabling builders to create, transform, and disrupt industries with software. MongoDB’s unified data platform, the most widely available, globally distributed data platform on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud data platform and is available across AWS, Google Cloud, and Microsoft Azure.
With offices worldwide and over 67,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.
Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB.
To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!
MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.
MongoDB is an equal opportunities employer.
Req ID: 3273519991
Skills Required
- 4+ years of experience in HR Operations or HR Shared Services
- Experience working in an HR Shared Services role supporting EMEA and Americas
- Strong Excel or spreadsheet skills, including data validation, lookups, filters, pivot tables, reconciliation, and basic analysis
- Working knowledge of compensation concepts, including salary ranges, market positioning, compa-ratio, job architecture, pay changes, promotions, merit, bonus, and compensation data governance
- Proficiency with HRMS and ticketing tools such as Zendesk and SuccessFactors
- Ability to work independently with minimal mentorship and supervision
- Ability to identify process issues and translate observations into practical improvements
- Ability to meet HR Shared Services performance parameters, including case-handling metrics and service-level agreements
What the Team is Saying
MongoDB Compensation & Benefits Highlights
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Parental & Family Support — Family programs are described as a standout, with generous paid parental leave and robust fertility/adoption support plus backup care resources. Feedback suggests these offerings materially enhance the package for caregivers.
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Healthcare Strength — Health coverage includes medical, dental, and vision alongside mental-health resources and broader wellness initiatives such as MongoDB Bloom. Feedback suggests the breadth of health support is a core strength of the package.
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Equity Value & Accessibility — Employees can participate in an ESPP, and many roles include RSUs or equity awards. Feedback suggests the equity component is a meaningful part of total compensation.
MongoDB Insights
What We Do
The database market is big. How big? Well, according to IDC, it’ll reach $153 billion by 2027. And MongoDB is at the forefront of that innovation with thousands of customers across the globe. We empower developers and businesses to build and deploy the applications they want, wherever they want.
Why Work With Us
We are ambitious. We are passionate about creativity. And we believe the best paths are the ones we have yet to forge.
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MongoDB Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
MongoDB provides multiple working model options for our employees, including the flexibility to work from home to opportunities for collaboration and social interaction in a MongoDB office.
