Senior Associate, Global Administrative Help Desk

Sorry, this job was removed at 12:16 p.m. (CST) on Thursday, Jul 10, 2025
Be an Early Applicant
Gurugram, Haryana, IND
In-Office
Consulting
The Role

Ankura is a team of excellence founded on innovation and growth.

Ankura:
At Ankura, our culture thrives on collaboration and connections, fostering an environment where team members are encouraged to engage and innovate together. We prioritize presence and engagement, ensuring that every individual feels connected and valued within our dynamic and supportive community.Role Overview: The Administrative Help Desk Senior Associate is responsible for providing comprehensive administrative support and assistance to the organization’s staff and management worldwide. This role involves managing and responding to inquiries, troubleshooting issues timely, and ensuring smooth operations across global administrative functions.Key Responsibilities:
  • Remote assistance to staff and management in resolving administrative issues across different time zones.
    • Supporting in diary/calendar management
    • Supporting in generating purchase orders and invoices status queries.
    • Travel arrangement for business trips.
    • Expense filing. Filing monthly expenses of corp. Credit card. Filing expenses of personal card used for business purpose.
    • Follow up on expense reports approval to make sure there will be no late payment fee.
    • Support in ordering and maintaining office supplies.
  • Ensure compliance with company policies and procedures across all regions.
  • Collaborate with IT and other departments to resolve technical issues affecting remote administrative operations.
  • Manage and prioritize a large volume of calls and inquiries efficiently.
  • Perform other Admin related duties as assigned.
Qualifications:
  • Graduate or equivalent; additional qualifications in office administration or related field preferred.
  • Proven experience and ability to work independently and collaboratively, at least 4 years in a remote administrative or help desk role supporting global operations.
  • Excellent organizational and multitasking skills with the ability to work across various time zones.
  • Strong verbal and written communication skills in English
  • Proficiency in Microsoft Office Suite, communication tools and other relevant software.
  • Problem-solving skills and attention to detail.
  • Customer-service oriented with the ability to handle challenging situations with professionalism.
  • Proven ability to manage and prioritize large call volumes efficiently.
Working Conditions:
  • Work from Office (Gurgaon) with flexible working hours to accommodate global support; occasional overtime may be required.

*

Ankura is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against based on disability. Equal Employment Opportunity Posters, if you have a disability and believe you need a reasonable accommodation to search for a job opening, submit an online application, or participate in an interview/assessment, please email [email protected] or call toll-free +1.312-583-2122. This email and phone number are created exclusively to assist disabled job seekers whose disability prevents them from being able to apply online. Only messages left for this purpose will be returned. Messages left for other purposes, such as following up on an application or technical issues unrelated to a disability, will not receive a response.

Similar Jobs

BlackRock Logo BlackRock

Artificial Intelligence Engineer

Fintech • Information Technology • Financial Services
In-Office
Gurugram, Haryana, IND
25000 Employees

Motorola Solutions Logo Motorola Solutions

Regional Sales Head

Artificial Intelligence • Hardware • Information Technology • Security • Software • Cybersecurity • Big Data Analytics
Hybrid
Gurugram, Haryana, IND
23000 Employees

Zscaler Logo Zscaler

Account Executive

Cloud • Information Technology • Security • Software • Cybersecurity
Easy Apply
Remote or Hybrid
Gurugram, Haryana, IND
8697 Employees

Mastercard Logo Mastercard

Lead, Big Data Analytics & Engineering

Blockchain • Fintech • Payments • Consulting • Cryptocurrency • Cybersecurity • Quantum Computing
Hybrid
Gurugram, Haryana, IND
38800 Employees
Get Personalized Job Insights.
Our AI-powered fit analysis compares your resume with a job listing so you know if your skills & experience align.

The Company
Ann Arbor, MI
1,500 Employees
Year Founded: 2014

What We Do

Ankura Consulting Group, LLC is an independent global expert services and advisory firm that delivers services and end-to-end solutions to help clients at critical inflection points related to change, risk, disputes, finance, performance, distress, and transformation. The Ankura team consists of more than 1,500 professionals in more than 30 offices globally who are leaders in their respective fields and areas of expertise. Collaborative lateral thinking, hard-earned experience, expertise, and multidisciplinary capabilities drive results and Ankura is unrivaled in its ability to assist clients to Protect, Create, and Recover Value.

Similar Companies Hiring

Quantum Rise Thumbnail
Software • Professional Services • Natural Language Processing • Machine Learning • Consulting • Automation • Artificial Intelligence
Chicago, Illinois
20 Employees
Northslope Thumbnail
Artificial Intelligence • Information Technology • Software • Analytics • Consulting • Generative AI
Denver, CO
100 Employees
Amplify Platform Thumbnail
Fintech • Financial Services • Consulting • Cloud • Business Intelligence • Big Data Analytics
Scottsdale, AZ
62 Employees

Sign up now Access later

Create Free Account

Please log in or sign up to report this job.

Create Free Account