Join our ambitious team as a Senior Associate GameOps Manager at an exceptionally innovative company developing the future of gaming! This role lets you work with our world-class marketing team, recognized for its consistent success in the industry. You'll have a key part in our mission to bring happiness through play. Collaborate with diverse teams worldwide to build and apply modern marketing strategies.
Work mode: hybrid – 3 days per week from the Wave Office in Gdansk or Unity Office in Krakow.
What You'll Do
Use internal tools to configure medium to high complexity CRM events, lifecycles, and campaigns.
Collaborate with QA to ensure accurate execution of campaigns and lifecycles.
Perform post-launch checks to monitor campaign performance and report any irregularities.
Coordinate external communication channels to advance CRM campaigns using email and push notifications.
Provide creative copy support to our social media platforms.
Prepare art briefs, write engaging marketing copy, and review asset quality.
Work closely with groups throughout the company, such as Dev, QA, Art, Product, Solutions, Data Science, and Customer Service.
Ad Hoc Responsibilities
Provide ideas for new campaign concepts.
Suggest areas of improvement in tools, processes, events UI & UX.
Manage and resolve configuration issues, advancing more complex issues as needed.
What We're Looking For
Good technical knowledge with attention to detail.
Passion for gaming and a desire to learn more.
Experience in marketing campaign execution or QA.
Team-oriented approach; we achieve great results as a team.
Familiarity with diverse communication methods to produce the most effective outcomes.
Excellent written and spoken English for effective communication with global teams.
Strong sense of priorities to get things done efficiently.
Desirable Requirements
Keen to learn and share expertise with others.
Experience using Jira and Confluence.
Great interpersonal skills and effective communication abilities.
Logical thinking for managing complex tasks.
Super-organized and flexible to work in a fast-paced environment.
Experience in the gaming industry or as a CRM or LiveOps Manager is a plus.
Why Product Madness?
As part of the Aristocrat family, we share their mission of bringing joy to life through the power of play, with a world-class team who creates top-grossing, leading titles in the social casino genre, including Heart of Vegas, Lightning Link, Cashman Casino. With 800 team members across the globe, Product Madness is headquartered in London, with offices in Barcelona, Gdańsk, Lviv, Montreal and a remote team spanning the USA, making us a truly global powerhouse.
We live by our People First principle. Regardless of where, when, or how they work, our team members have opportunities to elevate their careers, and grow alongside us. We take pride in fostering an inclusive culture, where our people are encouraged to be their very best, every day. But don’t just take our word for it. In 2024, we made the Global Inspiring Workplace Awards list, and won a bronze award at the Stevies for Great Employers in the ‘Employer of the Year - Media and Entertainment’ category.
So, what’s stopping you?
Travel Expectations
Additional Information
At this time, we are unable to sponsor work visas for this position. Candidates must be authorized to work in the job posting location for this position on a full-time basis without the need for current or future visa sponsorship.
Top Skills
What We Do
Aristocrat Leisure Limited is an ASX20 listed company and one of the world’s leading providers of gaming solutions. We’re licensed in over 300 jurisdictions and operate in over 90 countries around the world. We’re also proud to have a team of over 6500 employees that deliver outstanding results by pushing the boundaries of innovation, creativity and technology each day. We offer a diverse range of products and services including electronic gaming machines, social gaming and casino management systems, but it doesn’t stop there. Despite our global presence and exponential growth, we remain an ideas company at heart that is committed to delivering outstanding results for our customers and players and an unparalleled experience for our employees, who have the opportunity to grow, be inspired and be the best they can be. Our values of Talent Unleashed, All About the Player, Collective Brilliance and Good Business, Good Citizen guide and inspire us to live our mission of bringing joy to life through the power of play – every day. Come and join us – let’s play!
Why Work With Us
Individually we’re great, but together we’re brilliant. Our employees are the beating heart of our business and we attract the best people in the industry thanks to our unique and inspiring culture. Come and join the team and help bring joy to life through the power of play.
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