Senior Associate Director, IT, Solution Analyst (Private Markets) - Investran

Posted Yesterday
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London, England, GBR
Hybrid
Senior level
Financial Services
We are a global leader in asset servicing and operational transformation—built for alternatives.
The Role
Own front-end analysis and solution shaping for Private Markets technology initiatives. Configure Investran directly, including investment data, capital calls, distributions, accounting, valuations, reporting, mappings, scripts, queries, and API integrations. Translate business needs into requirements, solution designs, and acceptance criteria; manage provider relationships; identify data, operational, regulatory, and integration risks; support testing, adoption, training, and organizational enablement.
Summary Generated by Built In
Company Description

MUFG Investor Services provides asset servicing solutions to the global investment management industry. Leveraging the financial and intellectual capital of MUFG, one of the largest banks in the world with $2.8 trillion in assets, we provide clients access to a range of leading solutions from fund administration, middle-office outsourcing, custody, foreign exchange, trustee services and depository to securities lending and other banking services.

With a diverse and dynamic network of offices across the globe, MUFG Investor Services provides challenging and rewarding careers. We achieve this by offering continuous learning and development, a collaborative team work environment, promotion of work-life integration, and exposure to a wide variety of work. Imagine your future at MUFG Investor Services where you can grow professionally, in a diverse and inclusive workplace that rewards your contribution.

#LI-Hybrid

Job Description

You will own the front-end analysis that turns an emerging Private Markets business need into a clearly defined, well-understood piece of work, with the outcome, scope, and rationale established before delivery begins.

Tech Solutions is MUFG Investor Services' technology organisation, reporting to the CTO. It's structured around five solution domains, each accountable for its own roadmap, budget, and outcomes. Within this structure, the role serves as a specialist analytical and subject-matter-expert resource aligned to the Private Markets domain — covering Private Equity, Real Estate, and Debt services — while remaining deployable across domain boundaries as business priorities require.

The role brings deep Private Markets investment-data and front-to-back operations expertise to the early stages of complex change — translating requirements into practical solution designs, and taking responsibility for the hands-on configuration of capital calls and distributions, commitment and fund-level accounting, investor allocations, valuations, and reporting within Investran and related systems. These capabilities underpin the service MUFG provides Private Markets clients across front, middle, and back office, which is why the role is accountable for building and finalising that configuration itself, not just defining it.

What you'll do

  • Act as the domain SME and analytical lead for our Private Markets front-to-back capability — spanning fund and investor accounting, capital calls and distributions, commitments, valuations, and reporting — and the systems and processes behind it, principally Investran.
  • Bring deep knowledge of the Private Markets landscape such as Private Equity, Real Estate, and Debt services, including fund structures, waterfall mechanics, capital activity, and valuation practices, to the front-end shaping of solutions.
  • Conduct front-end analysis of work such as feasibility, operating-model implications, data quality, and readiness, going directly to the data and systems yourself using SQL, APIs, and AI tooling.
  • Own the configuration of our Private Markets investment data systems directly: build and finalise configuration in Investran, including scripting, query-based logic, data mappings, and API integrations where needed in test and sandbox environments through to a working, production-ready answer, and decide when it's ready to be promoted. A dedicated engineering function then takes it through SDLC into live use and maintains it there.
  • Design and validate data mappings and integration flows across Investran and downstream/upstream systems, including consumption of unstructured data (e.g. capital call notices, LP statements, GP reporting) into structured data models.
  • Collaborate across stakeholder groups to define and document business requirements, and work alongside Solution Owners at the front end of work to shape intent and acceptance criteria for the parts that carry the most complexity.
  • Translate in both directions, representing technical limitations and implementation realities back to business stakeholders, and business intent back to engineers.
  • Own the working relationship with our Private Markets technology provider's product and implementation teams, and represent this capability at senior governance forums, as the senior point of contact for it.
  • Identify risks a delivery team would not otherwise see such as data gaps, downstream impacts, operational-readiness concerns, and regulatory implications as well as partner with Integration Quality Engineers on cross-team test scenarios that no single team can cover.
  • Support adoption readiness where value realisation depends on more than the build — communications, training, data clean-up, and operational change.
  • Build training material and run engagement forums that upskill relevant roles elsewhere in MUFG in Private Markets systems and processes, so this expertise doesn't depend on any one person.

#LI-Hybrid

Qualifications

Required

  • 7+ years of experience in Private Markets, with substantial exposure to Private Equity, Real Estate, and Debt services across fund administration, investor servicing, or asset-servicing technology.
  • Hands-on experience with Private Markets platforms whereas you are comfortable working through configuration tools, data models, and APIs directly, not just functional specifications.
  • Deep knowledge of the Private Markets landscape, including fund structures, capital call and distribution mechanics, commitments, waterfalls, valuations, and investor reporting across Private Equity, Real Estate, and Debt services.
  • Strong SQL and database querying skills, with experience in systems analysis, API integration, and data mapping design.
  • Experience with unstructured data consumption such as extracting and structuring data from sources such as capital call notices, GP/LP statements, and other Private Markets documentation.
  • Substantial experience gathering, analysing, and documenting business requirements, and translating them into clear solution intent and acceptance criteria.
  • Experience modelling business processes and producing analytical artefacts, such as process models, use cases, procedural guides, and scenarios.

Preferred

  • Experience configuring or extending Investran or similar platforms.
  • Familiarity with industry messaging and data standards relevant to Private Markets reporting and data exchange.
  • Prior experience owning a technology provider relationship, or acting as an organisation's primary point of contact for a business-critical system such as Investran.
  • Experience creating training material or leading enablement and upskilling initiatives across a wider organisation.
  • Experience of platform implementation, configuration, or migration projects.
  • Exposure to AI-assisted analysis and discovery tooling.

Additional Information

What's in it for you to join MUFG Investor Services?

Take a look at our careers site and you'll find everything you'd expect from a career with the fastest-growing business at one of the world's largest financial groups. Now take another look. Because it's how we defy expectations that really defines us. You'll feel that difference in all kinds of ways. Our vibrant CULTURE. Connected team. Love of innovation, laser client focus, and next-level LEARNING & DEVELOPMENT. Oh, and we really walk the talk when it comes to HYBRID WORKING.

So, why settle for the ordinary? Apply now for a Brilliantly Different career.

We thank all candidates for applying; however, only those proceeding to the interview stage will be contacted.

Skills Required

  • 7+ years of experience in Private Markets, including substantial exposure to Private Equity, Real Estate, and Debt services across fund administration, investor servicing, or asset-servicing technology.
  • Hands-on experience with Private Markets platforms, including configuration tools, data models, and APIs.
  • Deep knowledge of fund structures, capital calls, distributions, commitments, waterfalls, valuations, and investor reporting across Private Equity, Real Estate, and Debt services.
  • Strong SQL and database querying skills, with experience in systems analysis, API integration, and data mapping design.
  • Experience extracting and structuring unstructured Private Markets data from capital call notices, GP/LP statements, and related documentation.
  • Substantial experience gathering, analyzing, and documenting business requirements and translating them into solution intent and acceptance criteria.
  • Experience modeling business processes and producing analytical artifacts, including process models, use cases, procedural guides, and scenarios.
  • Experience configuring or extending Investran or similar platforms.
  • Familiarity with industry messaging and data standards for Private Markets reporting and data exchange.
  • Experience owning a technology provider relationship or serving as the primary contact for a business-critical system.
  • Experience creating training materials or leading organizational enablement and upskilling initiatives.
  • Experience with platform implementation, configuration, or migration projects.
  • Exposure to AI-assisted analysis and discovery tooling.

MUFG Investor Services Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about MUFG Investor Services and has not been reviewed or approved by MUFG Investor Services.

  • Healthcare Strength — Comprehensive medical, dental, and vision coverage alongside dedicated mental‑health support is part of the package. U.S. plan depth is indicated by multiple carrier options and other standard large‑employer elements.
  • Leave & Time Off Breadth — Generous PTO in some locations and a wide range of family and caregiving leaves (maternity, parental, adoptive, carer) are emphasized. Paid volunteer days and hybrid/flexible work further support time off and balance.
  • Strong & Reliable Incentives — Bonus potential is present, with references to a “nice bonus” and performance‑linked bonuses as part of total rewards. These incentives can meaningfully supplement cash compensation for some roles.

MUFG Investor Services Insights

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The Company
HQ: New York, NY
1,267 Employees

What We Do

MUFG Investor Services is a trusted partner to many of the world’s largest public and private funds, providing asset servicing and operational solutions built for alternatives. With over $1 trillion in client assets under administration, we offer fund administration, business process outsourcing, banking, payments, fund financing, foreign exchange overlay, corporate and regulatory services, custody and depositary solutions, business consulting, and more. Operating from 16 locations worldwide, we help clients mitigate risk, enhance efficiency, and navigate the operational complexities of today’s investment management landscape. As a division of Mitsubishi UFJ Financial Group (MUFG), one of the world’s largest financial groups with approximately $3 trillion in assets, we combine deep expertise with global scale. To learn more, visit us at www.mufg-investorservices.com.

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