Senior Associate Deal Ops Manager, Renewals

Your work days are brighter here.

We’re obsessed with making hard work pay off, for our people, our customers, and the world around us. As a Fortune 500 company and a leading AI platform for managing people, money, and agents, we’re shaping the future of work so teams can reach their potential and focus on what matters most. The minute you join, you’ll feel it. Not just in the products we build, but in how we show up for each other. Our culture is rooted in integrity, empathy, and shared enthusiasm. We’re in this together, tackling big challenges with bold ideas and genuine care. We look for curious minds and courageous collaborators who bring sun-drenched optimism and drive. Whether you're building smarter solutions, supporting customers, or creating a space where everyone belongs, you’ll do meaningful work with Workmates who’ve got your back. In return, we’ll give you the trust to take risks, the tools to grow, the skills to develop and the support of a company invested in you for the long haul. So, if you want to inspire a brighter work day for everyone, including yourself, you’ve found a match in Workday, and we hope to be a match for you too.

About the Team

We are a group of hard-working professionals, with a diverse mix of experience and backgrounds. The team promotes Workday’s core values with a strong dedication to our employees. The Deal Operations team is hiring an experienced Senior Associate Deal Operations Specialist to support the Sales Team on a wide range of deals spanning across new prospects, existing customer renewals, true ups and M&A transactions.

About the Role

Workday is seeking a versatile Senior Associate Deal Operations Specialist to join our Deal Operations Team. Our employees are at the core of our business, which means the ideal candidate has a partnership mentality acting as a trusted advisor to guide and collaborate with Sales Executives on deal strategy and problem solving challenges to support non-standard deal closure. Success in the role requires a candidate that is analytical, detail oriented, process-minded and thrives in a fast-paced environment while efficiently multitasking.
 
As a Senior Associate Deal Operations Specialist, you will assist Sales Account Executives (i) Develop strategies for a variety of deal scenarios, (ii) Support Sales throughout the deal cycles, (iii) Facilitate conversations across Customer Care, Legal, Finance, Deal Operations, and Sales teams, (iv) Perform deal calculations in the quoting tool and potentially offline in MS Excel/Google Sheets and prepare and modify contract documents, (v) Manage the negotiations process including redlines on commercial documents; (vi) Work in a flex model environment of 50% in office/50% remote each fiscal quarter.

About You

Excellent interpersonal and communication skills.
·        Comfortable researching and finding solutions to a sales proposal.
·        Comfortable making independent decisions related to Workday contracting and commercial terms.
·        Ability to quickly prioritize and complete work.
·        Great sense of humor, enjoys lifting teammates to success.
·        Great Workday ambassador, demonstrating our core values and contributing to a strong and positive Workday culture.
Basic Qualifications:
·        2+ years of experience or more working in Sales Operations, Deal Management, or Renewal Management.
·        It is essential to be bilingual in Spanish and English.
Other Qualifications:
·        Bachelor's Degree or equivalent experience.
·        Strong proficiency with Salesforce and Apttus.
·        Ability to manipulate formulas in Microsoft Excel and/or Google Sheets.
·        Experience responding to contract edits, AKA "red lines."
·        Demonstrated experience working with a fast-paced Sales team.
·        Experience facilitating deal completion with adjacent teams, such as Legal, Revenue Recognition, and Deal Operations.
 

Pursuant to applicable Fair Chance law, Workday will consider for employment qualified applicants with arrest and conviction records.

Workday is an Equal Opportunity Employer including individuals with disabilities and protected veterans.

Are you being referred to one of our roles? If so, ask your connection at Workday about our Employee Referral process!